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"The whole process of quoting, sales presentation, finance arrangement, installation was simple, timely, professional, complete and painless. The price was very competitive, the installation was smooth and prompt, and the end product is thing of beauty. This review is from a homeowner who has had a couple of terrible furnace experiences in the past decade."

"They did repair the furnace and the chimney lining (which they'd put in about 8 years prior when they were known as Bob's Sheet Meta)l. I paid them $1065 for the repair and was grateful they could fix the problem. One week after they performed the work, my ceiling and chimney began leaking. I hired a construction company to find/repair the leak and the guy let me know that he found pieces of sheet metal on my roof and wondered why. I explained about the furnace job the week before. He also found that there was no seal between the flue and heating cap on the chimney top. He called Byron's and spoke with someone who authorized him to finish their work. I had to pay the construction company $750 to repair the damage caused by Byron's. I gave Byron ample opportunity to do the right thing (reimburse me the $750) and even offered to accept a credit instead. Byron refused to accept any accountability and instead was mad at the construction company for "throwing him under the bus". There are many good repair folks in and around Houghton, MI but sadly I've learned this is is not one of the reputable companies."

"We had a solid flue liner put in our chimney after a chimney fire. ? U.P. Chimney was very quick to respond, helped us to understand why good maintenance is important and they had the job done quickly. They have also cleaned out our dryer vents and discussed the importance of keeping them clean. Very satisfied with their services."