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"Technician arrived over 1 hour after the time given by office. Did not know the job specs that were given when appointment was set up. Had to return to shop as tech did not come prepared. When settling bill tech said $350. We explained that we should not have to pay road time for shop run. He called office and came back and said the cost was $350, taking the shop run off the cost. We stated that was the same cost. Tech said it was $75 for the shop run making the bill $425, so minus the $75 the bill was now $350. The cleaning of one pipe with no blockage should not be $425. Tech wore mask 2 out of the 3 times we conversed but the mask was not CDC approved, which means the customer isn’t protected. I think EcoClean needs to improve its communication with clients and needs to improve field tech and office communications."

"I hired Bill to change a 15amp outlet to a 20amp. The job was more in depth than I anticipated because of the distance from circuit breaker to outlet location and the need for new wiring. We discussed discussed other location possibilities, but Bill was confident he could complete the job as I had planned. He did so with absolute confidence and professionalism. Much appreciated!"

"Marcus came over the day after I requested the quotes (quotes requested Sunday, he came Monday.) He assessed the situation and explained options and pricing. He very willingly attempted the lower cost option first, even though we had doubts it would work. He told if it did not work and we had to go to the higher cost option, I would only be charged for that, not both. We did have to go to that option and he was able to clear the clog from my sewer line. He then inspected with a camera and showed me that there were several roots intruding on the line. He recommended repeating the process with a nozzle designed to remove these. He did not have that on his truck, so another visit was scheduled for today with a different tech. This was also successful and it was clear from the camera inspection at the end that the roots were gone. I was expected a horrible mess from this process, and was very happy that both operations were completed with minimal additional sludge in my basement."

"Happy to report 5 star service! Very responsive, knowledgeable and helpful. Educated us about our new home and its systems, as well as diagnosing the next steps to resolve our problems. Left us smiling!! Would highly recommend to others and would call on Marquis again."

"I signed a contract on the first week of June to have PIC Home ?Pros? remodel 3 bathrooms. They stayed for a week in the middle of September, and stopped coming, leaving a vanity in one bathroom, and a shower door in another bathroom completely uninstalled. On the last day here, I was told shower door still has not been manufactured yet, but would take a couple of weeks. They told me that it would cost $150 to have them come back to finish installation, even though contract was for them to complete the work. They ignored my emails to them, so after waiting for 3 weeks and receiving response to my email, I called them, and was told that the shower door is not ready, and even though it?s been 4 months since it was supposed to be ordered, there is still no ETA. I asked that they come back to install the vanity, since we still have no sink in one bathroom. I was told that would cost another $650 to come back and install it. They will work until they are paid in full, then abandon you. "

"Very good They were quick efficient and kept me updated"

"Rider Home Improvement did a great job with our cabin portico project. We wanted to cover our front entry steps with a small exterior addition to protect the steps and keep the entry free of snow and rain. The cabin is rustic, so we wanted rough sawn cedar and stone bases to keep the look of our log cabin. Craig Rider was extremely good about being pro-active, following up promptly, and showing up when he said he would. We had a few sub-contractor and weather issues that impacted our schedule, but Craig kept us on his radar and made our small project a priority. We had a few concerns about material quantities, measuring, and overall design aesthetics, but with continuous in-person conversations, we achieved what we set out to achieve. Craig’s pricing was fair and transparent. We enjoyed working with both Craig and his son, David, and are very pleased with the final project."

"We had a great experience working with Wes from Boynton Builders LLC! We had a pretty extensive basement remodel / conversion to living space project that we needed help on, and we are extremely happy all aspects of this project using Boynton Builders LLC. Wes responded quickly to a voice message I left, was able to quickly schedule a time to visit to discuss our intended Scope of Work (which also involved another project re-enforcing a carrying beam and support post in our detached garage) after which he quickly provided detailed quote that fortunately fell with our budget. We agreed to move forward, and Wes went to the Town Office for us and took care of the Building Permit and were able to start our project within a couple of weeks and the work proceeded at a good clip with every stage discussed being performed in the order identified from the onset. As the project progressed, we added an additional phase to the scope of work (Install Flooring and a new double door) and he quickly estimated the additional cost got the next phase into his schedule about a week after the completion of the first / original project. Throughout the whole project Wes was pleasant, professional, motivated and productive and open to any requests for change as the space began to be completed and new ideas came into play as we were better able to visualize the final result. Wes completed all of the work on time and within the budget/ and additional scope estimates. We already have the next project planned and will be using Boynton Builders LLC again. Any friends that have seen the completed project state that it is "an incredible transformation" and we are proud to welcome friends into a space that was once an embarrassment. I would also like to mention that I originally reached out and left the same voicemail (one right after the other) for three different contractors and Wes was the only callback received, and that was within a couple hours."

"The job was amazingly done. I was never inconvenienced, pro cleaned behind himself, very professional. Took time to explain cleaning & maintenance. Overall great experience. I am pleased. "