"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"Danny did a great job installing the window. The window looks great, and he did such as great job cleaning up I hardly knew he has been here.
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"I just had windows install by these guys and let me tell you I'm glad I did, the service was great and so is the quality of the products we ordered. We are loving our new windows and although we were told it could take 6 to 8 weeks before we could be contacted for the install it only took 3 weeks from the date of order. Bruce the sales man is a great guy with a lot of window service experience. Robert the installation manager was very helpful. Giovanni and the installation crew did a phenomenal, tight, neat and efficiently quick install. I couldn't have asked for a more satisfying experience. Thank you all!! Nick and Lisa"

"We still haven't heard from them regarding this order. We will give it another week before we inquire again."

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Saw Re-Bath at the Fall Maryland Home & Garden show and requested a free at home consultation.  John Vesperman, who is an owner, came to my home and advised me what they could do for me to fix my problem with my hall bath.  I also had him look at my master bath and asked if he could re caulk my tub and walls and install a couple of grab bars plus a new tub spout.  He did not pressure me to sign a contract at the time of consultation.  He advised me to visit their showroom to see the tub and wall systems in full size to be sure I was getting the color and style wall system and tub I wanted.  Only after I was sure I was getting what I wanted did he write the contract.  He even gave me a $500 discount for seeing them at the Home Show.  After John received the materials he worked with my schedule to do the job, so I did not have to miss any time at my job.  John and his father Bill, who is also an owner, came on time and started by laying protective runners in the path to my bathroom not to dirty my carpets and hardwood floor in the entry way.  They kept any dust and debris contained not to mess up my home during the demolition of the old tub and tile walls. 

Everything went as John said it would. NO SUPRISES.  I'm VERY happy with my new hall bath and spruced up master bath.  I would highly recommend them to anyone wanting bathroom remodeling done. Thanks John & Bill for a great job.

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"Can't imagine better service, or price. It was raining on the original date of work, and they immediately scheduled another work day in the same week. They called when they were running late, and when they showed up the workmen were professional and downright pleasant to talk with. I wasn't able to get onto the roof, so they took pictures to show the site before and after. The people I dealt with knew what work needed to be done, as well as my scheduling requirements, and seemed genuinely concerned with my satisfaction as a customer. I have no doubt that MJ Home Services will be the first contractor I call for my next repair."

"It went well. After viewing both properties content, i was sent a couple of room plans.
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Accurate Upgrades arrived and conducted the initial estimate to fix the ceiling and upgrade the stair railing to a half-wall. Nino DeVito was courteous and honestly answered all of our questions and concerns. Nino provided details of exactly what the jobs would entail and stated he believed it would be a two day job.

The job was completed on time and within budget. The ceiling is flush and no one would be able to tell their was ever a hole in the ceiling. The half-wall was exactly what we wanted and looks beautiful. It blends in with the remaining stairwell perfectly.  My wife and I are not afraid that small children (or an adult that had one too many) will fall over the railing.  The job was completed within two days as stated. The team completely cleaned up all of the mess and matched the paint to the existing walls/ceiling.

We will use Accurate Upgrades in the future. You can see pictures of the repairs done to our house on their facebook page: Accurate Upgrades, LLC.

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"I can't say enough good things about this team.  They are highly professional and knowledgeable in their field.  I would recommend them to everyone.  I had such a bad experience with another contractor.  Thank heavens for finding this company.  They gave me faith again in contractors.
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"EXCELLENT PROFESSIONAL SERVICE!  Called them cold on a Sunday night from my DC home to repair many shingle caps that had blown off the peak of our roof of our townhome in OC- I could see daylight from the attic and the insulation was wet.  They were on my roof Monday morning, in the rain, fixing it completely.  They took before and after photos on the roof so I could see exactly what they had done. They also replaced a cracked vent pipe boot. 
Very easy to deal with, good communications, knowledgeable and professional. 
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