Get matched with top window shutter repair pros in Newark, MD

Joe of all trades

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."

"I hired this company based on reviews from Angie's list.  My experience was a bit different than the A + rating they had.  The answered my call for a quote and arrived on time.  The communicated in Spanish about everything.  We all walked the house together and I pointed out everything that needed painting.  We had a discussion about the master bath, the last words I heard George senior tell me was "we can fix this".  They quoted me a price of $3400.00 and said if I got everything done at once, he would take $200.00 off.  I didn't get other quotes because I just moved in and time was a factor, so I can't really comment on price.  During the week, they dropped of a large paint sample thing to make may choices from.  They arrived early to start the two-day job, a Friday and a Saturday.  They finished the job on Saturday, as promised.  My master bath was not painted, the wood on the steps was not painted, they removed all the drapery hardware and it was tossed out apparently, they took a blind down in the master bedroom and I had to remind many times for them to fix it, they did with crazy glue.  The walls and ceiling are beautiful but the trim is horrible.  I am still painting over spots that were missed or the paint was wiped off when they cleaned the floors.  There was a quarter sized drop of paint on my maple dining room table.  There was a large spot of white trim paint on the colored wall in the hall, but worst of all I continue to clean small spots and areas where there is white paint on the oak floors. They did do me one favor and lift a TV back up above the fireplace that had been taken down for painting. They did leave all the extra paint in the basement, one bucket not closed and has a paint roller floating in it.  The worst thing was them teasing my dogs and getting them agitated and pushing each other towards them and laughing.  Overall, I don't think I had an "A" experience.  Unfortunately I would not recommend them or use them again.
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"Danny did a great job installing the window. The window looks great, and he did such as great job cleaning up I hardly knew he has been here.
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"When they manufactured my first cover they got it wrong, but when I called them about it, they quickly reacted and got me the right one.  They were nice about it, no hassles or anything.   The work they did turned out excellent.  I'd say they do good work; they make a mistake, they fix it. "

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Saw Re-Bath at the Fall Maryland Home & Garden show and requested a free at home consultation.  John Vesperman, who is an owner, came to my home and advised me what they could do for me to fix my problem with my hall bath.  I also had him look at my master bath and asked if he could re caulk my tub and walls and install a couple of grab bars plus a new tub spout.  He did not pressure me to sign a contract at the time of consultation.  He advised me to visit their showroom to see the tub and wall systems in full size to be sure I was getting the color and style wall system and tub I wanted.  Only after I was sure I was getting what I wanted did he write the contract.  He even gave me a $500 discount for seeing them at the Home Show.  After John received the materials he worked with my schedule to do the job, so I did not have to miss any time at my job.  John and his father Bill, who is also an owner, came on time and started by laying protective runners in the path to my bathroom not to dirty my carpets and hardwood floor in the entry way.  They kept any dust and debris contained not to mess up my home during the demolition of the old tub and tile walls. 

Everything went as John said it would. NO SUPRISES.  I'm VERY happy with my new hall bath and spruced up master bath.  I would highly recommend them to anyone wanting bathroom remodeling done. Thanks John & Bill for a great job.

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"We had two bathrooms remodeled and our kitchen. All work was completed on time and everything turned out great. The contractor worked with us to do all the jobs within our budget. The work crew was courteous and cleaned up after each day and when the projects were completed. We were very pleased with the results and will definitely use them again."

"I sent pictures of my space, and talked with a designer on the phone. 
But it was near the holidays and due to time constraints by the designer
and by myself, we never got back together for suggestions.  After so much time had passed, and the deal had expired, I just never contacted them again."

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Accurate Upgrades arrived and conducted the initial estimate to fix the ceiling and upgrade the stair railing to a half-wall. Nino DeVito was courteous and honestly answered all of our questions and concerns. Nino provided details of exactly what the jobs would entail and stated he believed it would be a two day job.

The job was completed on time and within budget. The ceiling is flush and no one would be able to tell their was ever a hole in the ceiling. The half-wall was exactly what we wanted and looks beautiful. It blends in with the remaining stairwell perfectly.  My wife and I are not afraid that small children (or an adult that had one too many) will fall over the railing.  The job was completed within two days as stated. The team completely cleaned up all of the mess and matched the paint to the existing walls/ceiling.

We will use Accurate Upgrades in the future. You can see pictures of the repairs done to our house on their facebook page: Accurate Upgrades, LLC.

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"I can't say enough good things about this team.  They are highly professional and knowledgeable in their field.  I would recommend them to everyone.  I had such a bad experience with another contractor.  Thank heavens for finding this company.  They gave me faith again in contractors.
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