"I called at 8:00pm on a Tuesday night. The plumber came before 10:00pm as promised. He replaced a leaking shut-off valve and associated pipe within an hour. Cost was as quoted for one hour labor plus parts which were less expensive than expected. No extra costs for travel time or anything else. We will definitely use again."

"I would recommend this company highly. I watched them do my entire waterproofing job and the work and steps they took to do the job correctly was impressive. They cleaned the entire area thoroughly after they were finished. You would never know that a Six foot hole had been dug in my yard."

"Once in a blue moon a person may find a contractor with whom they truly want to work--a person who values honesty, has expert knowledge, takes pride in his work, is conscientious, fair and punctual. In addition to these fine qualities, John was gracious, considerate and willing to go the extra mile. He installed a top-of-the-line French drain in my basement, which included features not offered by many of his competitors. It was done in 3 days, to the exact specs he kindly sketched out in response to my questions. When a glitch arose with the backup pump, his employee returned to do a quick fix the same day. After many years and much higher estimates, I finally have a basement that I feel will stay dry even in the worst of weather. I am very grateful."

"Service was great from sales, to installation, to post installation support. Very responsive, very professional. It's hard to find in this 'space'--there are a lot of shady people in basement water damage/repair, and this place exceeded expectations. We've had our repair in place for 4+ years, with only 1 small issue on a wall seam crack, and that was fixed within 24 hours of reporting the issue. Stand up place! Thank you for such great service and support."

"The team arrived on time to do extensive work on my basement floor and walls and outside underground drainage issues. They worked tirelessly all day to remove old concrete, lay a new pipe system, pour new concrete, install sump pump, and seals. They prepped the walls and sealed and painted with Loxon paint. Radon seals were included in the redone areas. The outside work included installation of a new underground drainage pipe with pop up exit drain. A rubber membrane was installed behind the house siding. We?ve had several days of heavy rain since the waterproofing work was completed and the basement floor and walls have remained dry. We recommend Basement Gurus to other homeowners experiencing waterproofing problems for dependable and satisfying solutions."

"Excellent job all around. The work was done in late March, 2019, but I waited to post this review until after a heavy rainstorm. The storm of July 8, 2019 (>4"/hr) would normally have caused water to seep up through the concrete floor. After the storm, there was not even a drop. The sump was dry. The job was messy: jackhammers and lots of dust. They left it clean. One cannot even see where they cut the lawn to get the pipe to the curb. My only critique is that the new concrete poured to replace the broken floor should have been completely leveled. From initial estimate to installation, excellent work."

"They installed a french drain and pump and installed water proofing on the walls.  Initially I thought some of the workers were not really the best, so I called and a manager came out and was very honest and acknowledged their faults and came out and fixed all the issues.  I was very impressed with this, he was very responsible.  They ended up doing a fantastic job in the end."

"Installed radon filter without any issues or hassle."

"We had them install an indoor sump pump (including digging the pit and pipes) and some basement walkout drain installation. They did high-quality work and finished quickly. Their price was the best of 5 quotes I received and so the value was high. The only thing that was not perfect was that communication was slow, sometimes they did not respond to texts, but they were good when they responded, and they showed up on time. Overall, 9/10, highly recommend!"

"Excellent work by Camilo and the JES team. Nice, neat, installation they left all the outside drain pipe install work neat too. Recommend the team."