Get matched with top countertop and backsplash pros in Severn, MD

"Everything went well initially. Countertop looked great. However, when I told the man in charge to remove the remainder off of my deck, he was obviously annoyed. I had told when he was taking it out that I only wanted ONE piece of the countertop left with me and showed him the piece I wanted. He had an obvious attitude and then went out to his truck and made me wait another 30 minutes to return to take it. They left a mess under the countertops (crumbled countertop, etc.) although they did sweep my floor. When I really looked at it afterwards, I notice that they cracked my backsplash and didn't tell me. Also, the plumber was great who came a couple of hours late, however, he told me the countertop crew had thrown away a part I needed to hook my garbage disposal back up so I had to give him $30 to replace it. Atila, the salesman/owner was wonderful during the sale process and very responsive. However, I was expecting a follow up call which didn't happen. The price was good for the work that was done."

"They cut the wrong size granite but once they got the right cut, all went well. My countertop and sink really looks nice."

"Jose did an excellent job of installing new countertops in my 2nd floor condo kitchen. I was especially happy there were no seams. He had a pleasant and professional manner. Thank U Jose my kitchen looks great!!"

"Everything was excellent. From the moment we had Advanced Granite solutions come out to give us an estimate, to picking out our quartz countertop, to the gentlemen that did the installation and the gentleman that did the plumbing, everyone was professional responsive and a pleasure to work with. Would definitely hire again"

"My experience with epoxy 856 was excellent. The workers were professional, they covered their feet and made sure everything was clean when they left. Most of all my counters and floor are beautiful."

"Molly was great at communicating with me. Our countertop technician was excellent and did a great job. He even had a few tips for our countertop."

"Great quality, value, and service for our kitchen countertop demo and installation"

"I was extremely pleased with my experience with Baltimore's Best Tub Refinishing. The two gentlemen who performed the service were stellar -- hard-working and knowledgeable. Communication was excellent with the company owner to set up the appointment and get guidance on preparation for the process. They were quick to respond and I got an appointment (weekdays only) within a week of my call. The team was a bit late when they came for the appointment, but I contacted the owner that morning, and he promptly contacted the team to ensure they were on their way.
Now, afterward the process, a 90-year-old tub looks brand new. I'm thrilled with the results.
The only thing I wish I knew in advance (not the company's fault -- I didn't even find this info while researching the refinishing process) is that one should not use bath salts if refinishing has taken place, as it can harm the finish of the tub. 
Great job by these folks. If I had another tub in the house, I'd most certainly call BBTR.
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"They did a great job. It was a pretty simple job for them, but they where quick and did a good job. I think we picked out the material on a Saturday, they measured on Tuesday and installed on Thursday. It was one piece, so there were no seams, but the sink cut out was perfect and looked good."

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My wife and I wanted to replace 4 hard to clean kitchen counter tops with smooth soap stone.  Saw the Origins shop from the road and on a whim decided to stop in and check their selection and prices.  The office manager, Cheryl, answered all our questions and brought up issues we hadn't yet thought of (like what type of new sink did we want (undermount, drop in, dual mount, farmhouse, etc.) and the pros/cons of each).  She knows the business and gladly answered our questions throughout the process.

We stopped in the showroom in late November and had the counters installed about two to three weeks later.  We were also given the opportunity to select a particular slab of soap stone from their supplier in Maryland but opted not to.  We had the option to purchase a new sink/faucet from Origins but decided to buy them at Lowe's.  No particular reason for this.  I'm sure the Origins-provided sinks/faucets would have been fine.  Origins' counter top / installation prices were very competitive and was thousands less than the one other local provider we called.  

The measurement technician who came to our home, Grace, and project manager, Chris, were very professional.  Installation for the 4 tops took about 3 - 4 hours and the installers arrived on the early side of the delivery window.  Besides the tops they installed our undermount sink and created holes for the new faucet and soap dispenser.  Again, very professional service.

In my experience you can tell if a company is good to work with (or not) by their willingness to thoroughly and promptly answer a customer's questions.  Origins passed with flying colors and I would not hesitate to recommend them and use their services again.  Thank you!

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