Get matched with top toilet pros in Preston, MD

"I was very impressed with the workmanship but more importantly, with the level of customer service received. I highly recommend and will use for all my future plumbing needs, Ward Plumbing."

"Office staff kept me informed regarding appointment time. Plumbers were very informative on how the tankless hot water works and installation details. While plumbers were here they inspected a sewer pit that Seaside installed 8 years ago when I hooked up to public sewer."

"They came the same day I called and were excellent in all ways."

"Very responsive, showed up on time, and reasonably priced."

"Great. Quick to get here. Worked ho*** ** a tough, 40 year old faucet replacement. I recommend"

"Chris took extra effort in installing vanity in guest powder room. He also took pains to assure proper fit with newly installed toilets. He made a point of putting down protection on floors to protect carpeting."

"Orbit installed a Puronics water filtration system in my home over a month ago and all I can say is WOW! It is by far the best investment I have made for my family. I knew our county water was harsh and heavily chlorinated (I could smell and taste it), but I had no idea what a tremendous difference a Puronics system would make on everything in my home from bathing my kids, washing dishes, doing laundry and preventing water rings in my clean toilets. The alkaline drinking water is the cherry on top! This system has by far exceeded all of my expectations. Not only is this system the best in the industry, Orbit’s team, lead by Shelby, was exceptional, kind, and amazing to work with. I received wonderful customer service every step of the way. All of my questions were answered with factual information and data. Our installer, Travis, was very knowledgeable and further solidified working with Orbit was a great decision for my family. A high quality install was a must for me, especially with plumbing involved. The lifetime warranty Orbit provides stands alone in comparison to their competitors. While a Puronics system is more costly than the DIY system available from a local hardware store, it is worth every penny and will stay with my family for life. The quality is in a league of its own! I highly recommend!!!"

"Prompt appt. I appreciate them thinking outside the box or rather outside the house. Instead of removing two toilets to snake, they did it through from the roof."

"You have found the right place if you're looking for a sincere, trustworthy, and top-tier quality establishment! From the start, the initial scheduling phone call to Basement Gurus was delightful; the receptionist was very polite & friendly. On appointment day, Dan (the owner) was also pleasant. He was on time, easy to talk to, listened to all my concerns with water management around my property with outstanding attentiveness, and thoroughly devised a well-thought-out plan to address all of my problems. Dan didn't try to upsell me or undercut issues to get a sale. He only recommended what I needed for that moment & for the future to mitigate any further water problems. During the assessment, I couldn't help but get overwhelmed by the amount of work he started suggesting (while also getting that queasy homeowner feeling that I might have to spend a fortune on this), but his estimate surprised me. It was so reasonable for the amount of work needed that I had no difficulties going for it! What made it even better was that Dan could get me on the calendar for a rapid project start date. The team that conducted all the physical labor was respectful, polite, considerate of my home, and some of the hardest workers I had ever met. Even after a long day of back-breaking toil, they still made time to walk me around the work sites to see if it was up to my expectation. Dan would even periodically stop by to ensure the progress was up to his satisfaction, which reassured me throughout the entire process. I took even more solace knowing that Dan backs his company's work-up. He made it very clear that I let him know even after job completion if something was not to my liking. He takes tremendous pride in the longevity & quality of the work, which I respect a lot. Massive shoutouts to Dan, Zeus, Zeus's brother, Frank, the rest of the labor crew, and the office admin team. No need to look at any other companies. Basement Gurus is it! ☝???"

"Pros: It went well, and the overall quality is good - they offered alternative solutions other contractor estimates did not (to help lower the cost). They take pride in their work and are willing to go the extra mile for satisfaction, even after work completion. Cons: We put our deposit in and signed a contract a few months before the job, and it wasn't until a week or two before the job we found out the material was discontinued (after we already selected paint color and floor design from separate contractor) We were forced into their schedule, after noting certain restrictions we had with working midnight shift. (for items like inspections and lingering things after the "scheduled" work was complete)."