"The Raven Termite and Pest Control team from Baltimore were outstanding. I called to schedule an appointment for inspection on Wednesday, the inspection occurred the next day on Thursday and the installation of the bird control hardware occurred on Tuesday. Carl and Kris were very professional, extremely competent and friendly. 5 stars Strongly recommend."

Critter Control provides solutions for all your nusiance animal and wildlife control needs along with exclusion services. We have a long history of providing customers with quality services, coupled with a high standard of professionalism. Critter Control is fully insured and licensed with regulatory agencies and state and local authorities. Leading pest control companies, university, county and state agencies routinely recommend our services. \n

When pests show up, so do we.\n\nFor nearly a century, Terminix® has been one of America's most trusted names in pest control. Every day, our exterminators serve thousands of homes and businesses nationwide, combining national service with local knowledge to provide best-in-class, proactive pest management solutions. We stop problems before they start and respond quickly if issues arise, keeping your property protected.\n\nAnd for extra peace of mind, if pests come back, so do we‐guaranteed.\n\nThe Terminix It Guarantee means that if pests come back, so do we – to re-treat at no additional cost. No excuses, just a commitment to care for your home like it's our own with protection you can trust.3

"All Star was excellent: they were able to schedule us an appointment the same day and were extremely prompt and professional as well as reasonably priced. Al thoroughly explained the issue and was able to ensure the birds were gone before placing securing screening over the vent to prevent further intrusion. When I heard what I believed to be birds in the vent again, they came out again for no charge (60 day warranty), and were able to determine/demonstrate that although it sounded like the birds were in inside the vent it was actually just the birds trying to re-enter (sound travelled to end of vent so it sounded like they were just inches away). Overall, I would enthusiastically recommend!"

"Keith was very professional at doing his job and also very knowledgeable with his profession. My wife and I are very happy that he was able to remove the bird Ness safely and securely. Highly recommend his services."

"WE HAD STARTED OUT USING A DIFFERENT COMPANY THAT TRIED TO GET US TO SPEND ALMOST 1,000 DOLLARS FOR WORK THAT DID NOT NEED TO BE PERFORMED, SO WE SWITCHED TO CLASSIC CHIMNEY. THEY CAME OUT, CLEANED THE CHIMNEY,REPLACED THE CAP, AND PUT IN ANOTHER PIECE TO ELIMINATE FIRES IN THE CHIMNEY - THEY DO GREAT WORK!"

"They did an excellent job. That's why I called them again to do our kids room."

"It went pretty well.  They actually found a bird in the chimney, so that was helpful.  I'd use them again if I needed.  They were nice enough and answered all my questions."

"Frank Zeberlein represented Ruxton Renovations and was the first company to respond to our request with a qualified written price quote and tentative schedule. Frank walked us through the process to include pictures from previous jobs he has completed that was similar in scope. Frank also provided suggestions and recommendations on ways to control costs without sacrificing quality. As with all projects we came into this effort with a clean slate and it was good to have someone guide us through the process. Another key feature to Ruxton Renovations was that they did the COMPLETE job. There was no subcontracting to other companies for Plumbing, Drywall, Tile, etc. The people who were assigned to the job were all Ruxton employees. Regarding the quote process - I received three written quotes from companies off Angies List and the quotes ranged from $3,500 to $14,000 for similar activities.

The actual work schedule was loosely tied to receipt of the tile from Chesapeake Tile Company. Once the tile was in-house, the crew arrived and began the demolition task. The demolition was done efficiently with minimal mess. The next phase involved plumbing which was completed with the new cement board for the wall installed the same day. The shower cement pan and shower wall preparations were completed within the next day. Note, in a parallel effort - We selected Granite from the shop floor to minimize cost (another good idea). The Tile was the most complex part of the operation due to the "picture frame" design and the selected glass tile. Personally, we did not discuss the additional installation time with Frank prior to finalizing the quote and he did not raise the final price even though it took two additional days to complete (Much Appreciated !!!). 

The Tile was completed and we were given the chance to review the tile work prior to final grouting. This was a good process because it allowed us to make sure we were happy with the tile layout and alignment before everything was grouted in place. In fact, we requested they replace individual tiles because they were not straight. We received no push back from the crew or Frank and the offending tiles were quickly replaced before grouting. Note, we even got fancy on floor tile and added diamond glass tiles for accent - Another labor intensive idea that we were not charged any extra. Upon completion of the tile work - Ruxton installed the new vanity, Granite Top, Toilet, and all fixtures. 

One discriminator for Ruxton was the Shower Seat design - I have never seen this design before from any other company. The Seat is a basic half moon Granite Design that matches the shelves and sill. The Seat is compact/sturdy and provides an amazing compliment to the Shower. My wife and kids love the seat !!! In fact, we had Ruxton install a seat in the Master Bath - The job was done flawlessly (they had to cut the Tile) and was sealed properly to prevent leaking as well.

Overall, due to the complexity of the tile and some issues with tile delivery, the schedule pushed out a few extra days but during the job - I never got the sense from the Crew that they were getting rushed into making mistakes based on meeting a schedule. Frank emphasized job quality and customer satisfaction as his number one priorities. I also received a follow up call from Frank a few weeks after the job to make sure we were still satisfied with the job and to make sure we did not have any other questions for him.

Lesson Learned - The actual Tile Product varies dramatically in cost so be aware of that fact when you are shopping for tile. The Product Costs could significantly add to the bottom line price so go into the selecting process with one eye on "like" and one eye on "price per square foot". We got caught in the loop of really really liking tiles without understanding the price impact - For us it was a $2K lesson.

Recommendation - Yes, the price was a "Good Value" and the Professionalism/Quality was top notch. I would gladly recommend Ruxton Renovations to my friends and neighbors for any home remodeling tasks. Thanks Frank !!!
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"It went great, and we hired them to perform additional maintenance for our chimney as well as others in our building. Everyone was very pleased with the service, warranty, and price.
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