Get matched with top window shutter repair pros in Hampstead, MD

"Edwin and his team performed the repair tasks effectively and on time/budget. The portico of my front door had water damage. I am very pleased with the work and would recommend his company."

"Very happy with the company very nice people, wonderful service, amazingly fast would most definitely recommend to anyone needing roof repair/ replacement 10 stars for me."

"Hired company to fix faulty door latch and sliding door. Very professional work done with friendly service attitude. Very impressive work."

basic yard work and fruniture assembly

"Superior customer service and attention to details. We had siding, shutters, new windows, porch rails and a new roof installed. We are extremely happy with their service."

"At first glance everything looks good. All the workers were nice. 
These are the problems:

• During the job I noticed a window sill did not look sanded properly. I.E. they painted over the peeled paint though they said they sanded it. I believe they did sand it...just not enough. The chipped old paint was still visible. When I called it to the attention of one of the painters he sanded it down but did not address the same problem on the adjoining sill. 
• Edges were irregular so after the job was over someone came back to repaint around some molding and the radiators to make edges straight.
• A couple weeks later I had to pull the refrigerator out and noticed that one wall got only one coat of paint. Original paint was showing through. Had I not pulled out the refrigerator I never would have known. A painter came back a second time to fix that and paint under the soffit which had been missed.
• I am currently putting up shades and have noticed that the tops of the windows and door jams were not painted at all. We're I not installing the shades I wouldn't have known it. I also noticed a large drip under the breakfast bar.
• I continue to find paint splatter and drops on the floors and rug though to be fair, the painter who came the second or third time offered to wander around and clean up the drops on the floor. I didn't have time for it and I didn't think it was as extensive as I have since discovered.
• Tape was only used when one of the painters came back to paint a tricky area but it would have helped to have used it in the first place. 

3/17/16 update: I continued to find paint drips everywhere. Additionally sills were not prepared properly so paint looks lousy there.

3/25/16 update: The owner called after I posted with the update and offered to remedy the situation and asked if I needed a room painted or if there was something else he could do. I was not at home so couldn't discuss it so he said he would call on the weekend. He never did.  One statement in the provider response is misleading. "...given the poor original condition of some surfaces..." is misleading. There was no difference in quality of similar surfaces; it was not extreme and if it were that bad I would have expected that at the outset additional costs would have been included in the estimate to repair it correctly. But the condition of the surfaces didn't warrant it. Moving on..."

"They didn't show up. I had scheduled an appointment for an appointment for an estimate but they didn't. They showed up this morning, and they are supposed to come back tomorrow. He couldn't find the shutters at Home Depot because of the size, so they had to drive all the way to Colombia to get closest to the size that we needed. They had to drive about an hour away. I said that we needed something that was close and I didn't want something hanging 6 inches, and they are not identical. I think they are going to be close enough, and I am impressed that they did all that. He knocked off $100 because we did not want to pay $700 for putting up 2 shutters and paint."

"Our church needed 4 very large outside windows & frames pressure washed to remove dirt & grime.  Mr. Lucas was out within 2 days to give an estimate. Working around weather conditions, Mr. Lucas did an excellent job in cleaning the windows. A small about of grime remained.  However, the windows are located next to a bus stop which contributed greatly to the excessive grime.  We were pleased with the work, the cost of the work & the timely manner in which the job was done.  We would use him again.
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"Did roof inspection and made some necessary repairs. Mr. Mcgavin was very professional and informative. I will use his services again."

"Made an appt. with Castle Rep, James, for 17 windows and vinyl siding. He spent 1 hour talking about how great his company and windows are before finally getting down to the issue. We were told that CASTLE makes and services their own window, with all the best technology and technicians available. The price per window for energy efficient came out to over $1,200 per double-hung window! And since they make their own products, we could not find a way to compare quality and price with other manufacturers. But his per-window price exceeds the average price of $500-700 by A LOT! When we balked, he made a call to his "manager" to see if we qualified for a "special promotional" discount. If we were to commit right there on the spot, we would get an additional 10% off! Still way to high. We said we would think about it (he got sad and snippy), and that we wanted to hear about the vinyl siding quote before we made any decisions. He told us he could not give us a siding quote until his company did an "eagle view" measurement, which would require another appointment! We had no intention of sitting through ANOTHER high-pressure appointment. High pressure, long-drawn out presentation and he would not leave us with anything in writing! No brochures, prices, nothing! He refused to put anything in writing and we could not have a break down of labor and costs. I even asked him if I could have a copyhh of the window warranty and he said "only if you purchase right now." And they did not come prepared with references or previous job locations! When we further researched the company, we found they did make very excellent products, but the #1 complaint was by far that they did not honor their lifetime warranty and that customer service was horrible. In the end, we chose not to do business.."