Get matched with top door pros in Fairplay, MD

"I liked that there was no nonsense. Their salesman was straightforward and the price was fair. We were also impressed with the installers. They installed all the windows in 1 day and they look great. I'm happy I chose them."

"They were not able to fill our door space, and wanted us to make too many compromises"

Universal Windows Direct was founded in April of 2002 by William Barr and Michael Strmac. It was their mission to create a home improvement company that offers high quality home improvement goods at the best possible value. What began as two guys in a 350 square foot office quickly grew to become one of the nation's leading remodeling companies. Today, Universal Windows Direct represents thousands of customers and has a rapidly growing network of locations nationwide, all of which are actively involved in the communities they serve.

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

We are a locally owned and operated company that values honesty and integrity and treats your home as if it were our own. We have 40 years of experience to give you confidence that we are your number one choice for your next home project. You will find us to be competitively priced with close attention to the details. We look forward to building a lasting relationship and guarantee your satisfaction!\n

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

"My family recently purchased a home that is 10 years old and during the inspection, an issue came up with the safety mechanism that keeps the garage door from closing down on an obstruction (like your car, kid, or pet). I called ABC Garage and the customer service was very thorough in explaining that older models to not have that feature, so she walked me through the various models and pricing in case we wanted to replace the unit. We have young kids, so I knew we'd probably want to go with the upgrade. The day of the service call, the technician arrived promptly and verified that the current system was old enough that it didn't have this safety feature. We discussed the options again (he had all three models in his van) and he installed it promptly. When that was completed, he also showed how the garage door itself could use to be adjusted so it made less noise when opened. I was happy to pay the additional fee to get that resolved. All told, it was a very positive experience - professional, thorough, friendly, and timely. There is a 5-year warranty on the unit and 1-year labor warranty, but I expect this product to last much longer in the future."

"I am extremely happy with AJ's service, start to finish. We initially reached out for an estimate at the beginning of 2015. A representative came to our house to explain all the different products as well as pricing and timing. I had reached out to 2 other companies before hand but was not comfortable their high pressure selling. AJ was very patient with us regarding our timing and budget. I received an estimate on the spot and was able to take my time to review and get back to them. We scheduled the work for May and was able to have 7 Windows removed and replaced in only a few hours. We are very impressed with the quick respond time, professionalism and quality of work including cleanup. We plan on using AJ to replace the remaining Windows as well as a sliding glass door in early 2016.
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"Excellent work. We purchased natural cherry cabinets in shaker style, with the panels made of solid wood rather than veneer. That is more difficult work, as each panel has to be constructed from several planks. Moreover, the clear finish would leave any flaws more visible. Simply put, the doors are beautiful--flawless in both construction and finish. They are similar in quality to custom cherry furniture we own."

"We were pleased with the installation of our fire/security system. The workers explained what they were going to do and showed us how to use the alarm. When they were done the installation, they cleaned up. They also gave us a discount because we went through Angie's List."