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"We had insulation installed a week earlier by Koala. During the insulation, Jasper (insulator) suggested another area that we might consider installing blown-in insulation. We agreed and the second job was performed on Friday, the 24th. Jasper and Richard were on time, the insulation project was well done and they left the area very clean. Would use them again."

"Very prompt. Gave us a great price and did a wonderful job installing insulation in a tight area. Would definitely hire him again."

"We are extremely satisfied with the whole process of our house being insulated. First we had the walls done, and then a couple weeks later we had our attic insulated. The crew were so nice, friendly, and knowledgeable. We are very satisfied with everything. Thank you, everyone."

"We are thrilled with the results of our attic insulation project by Mister Insulation. The crew was professional, efficient, and very thorough throughout the entire process. I?m sure this will make a big difference in our energy costs in the winter and summer both. We highly recommend them to anyone looking to improve their home?s energy efficiency."

"Window & roof insulation quick, easy, & affordable!"

"We had a great experience with ROI Construction sales representative David Burke. David was very knowledgeable about ROI's porducts and services. We look forward to getting our attic insulation project completed and will provide a more thorough review at that time. Thanks, Tim"

"Debbie, the AC&R salesperson, was very knowledgeable and confident. They were the 2nd quote I got for work and came in even lower than I expected (which gave me pause as a low bid is a red flag). But true to her word, they did the work professionally (mostly...see below) and promptly. While I had another company do the energy audit for the Pepco rebate, AC&R took over the work, did the blown fiberglass one day and the spray foam the next.



For the blown fiberglass in the attics above our additions, they added spray foam (from a can) around any gaps per the contract and foam board baffles at the soffits. The installer noted that all our soffits were blocked and the batting insulation was too wide for the rafter channels, so he leveled it out as best he could to ensure an even coating of blown insulation. At the end, he sealed up the gaps between the attic and our to-be-finished upstairs (cape cod style, so all one room).



For the spray foam insulation, the team came in the next day, and I had to be out of the house due to fumes. I did come back around noon as they expected to be done well before then. They didn't know I came in and I went to the back of the house to watch TV on my work break. The one annoyance was during their cleanup, one of the installers came down into our kitchen and then saw me. He said he was looking for a vacuum cleaner to clean the stairs. I told him don't worry about the carpet as it was getting pulled up, but this was the one piece of unprofessionalism I noted above. Contractors should NEVER use the homeowner's property; they should bring their own tools, including vacuums!



While the spray foam can get very messy, they kept the splatter mostly contained to inside the crawlspace, not the finished flooring. However, I was surprised that they didn't tape off the outlet covers or light switched. since the particles are so small, we're going to have to replace the switches/receptacles at our cost. Also, there was a storm door screen that wasn't covered and now needs cleaned. Basically, I think they should have taken more care in covering the very few items we left upstairs and the outlets/switches.



They didn't spray around the window frames (large gaps where window weights used to be) because the open cell foam would expand too much. If I wasn't there, I think they would have just left, but it was clear in our contract discussions they needed to insulate those spaces too. They used a few cans of "Good Stuff" equivalent, but didn't fill in the gaps entirely. It did the job well enough, but it's a ding against them as I expected more preparation.



Lastly, I thought that AC&R would walk me through all the scheduling and final "test out" (for the Pepco rebate), but I had to contact them and schedule with someone different each time. They were always prompt, but I expect the experts to know to do this for/with me rather than expect me to know the process. I go through it once in a lifetime while they do it weekly.



While the end of the review sounds more negative than positive, I would definitely recommend AC&R out to others as they're priced right, they have been in business for over a century, and like any contractor, you just need to follow up to be sure everything is done to your satisfaction.
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"Bob the owner helped me through the whole process from having the audit done on my home and did the insulation work as well. His crew was also polite and hard working, they got the job done when they said they would and I’m so pleased with the results ! My home is the same temperature on every level and my energy bill is lower then it’s ever been. Thank you Bob and your team I will definitely be referring you to my friends and family."

Same quality and company, NEW NAME!!!! Yep we've upgraded our branding to better reflect out company goals. As always, quality products are essential for success, but without certified and trained technicians installing everything to the exact specifications for greatest success, your home wouldn't get the best results. That's why we do things right - every time. Our excellent products come with extended/lifetime warranties INCLUDED - there will never be an upcharge for a warranty. The adage "you get what you pay for" is 100% true for Insulation Geniuses. We'd rather explain the investment up front rather than trying to explain quality for the next 20 years...

"They had to remove insulation and replace it."