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"They were excellent, cleaned up and very timely."

"The representative came out immediately and was able to schedule me for the next week. Between the time I scheduled the work and the work was completed, there was a big rainstorm and I continued to have a leak. I contacted the company on a Sunday, got a life person answering the phone, and was called back within an hour by a representative who gave me tips on managing the leak until the rain stopped. The representative completed the work in the agreed upon time frame, was punctual, and professional. He even went above and beyond to clean my gutters and caulk a break he found in the house foundation to ensure that there were no leaks. Very satisfied with the work done."

"Very smoothly, highly recommend."

"No problem at all and it was a good service."

"My wife and I are first time homebuyers. When we bought our home last January we knew that we would need a complete remodel of our kitchen. It was in especially sorry shape, with cabinets literally falling apart and electrical wiring and plumbing that was out-of-code. Of course, before we could start our planned remodel COVID hit, which complicated our plans for updating our kitchen even further. In hindsight, I severely underestimated just how difficult it is to find an honest, skillful, and economic contractor. Luckily for my wife and I, Horizons Unlimited is all of those things, and so much more. To outline the weaknesses of each of the other firms we spoke with during this whole process would take far too long. Suffice it to say that Horizons Unlimited was the only firm that we found that had impeccable integrity and provided high-quality remodeling services at a fair price. In fact, we searched for many months and spoke to dozens of contracting firms before we found Horizons Unlimited. During this search process we encountered our fair share of folks who were less contractors and more high-pressure salespeople. In one instance, a contractor from a large local contracting firm came to inspect our kitchen and gave us a verbal estimate that fit our price range. Later, after half a dozen unanswered calls and emails, he sent a contract for us to sign that quoted a price nearly double what he stated verbally. His reasoning was that due to COVID there was an increased demand for remodeling, and therefore the price for his firm’s services would be higher. In another instance, a small mom and pop company gave us a remarkably low quote. However, when we asked whether certain work left out of their bid would need to be done in order to meet code, we were essentially told not to worry about having to meet new electrical code requirements. I only describe these two instances to highlight just how different Horizons Unlimited is. The team at Horizons Unlimited is transparent and operates with absolute integrity. Bill is a handshake deal kind of guy. Old school in the absolute best way. Whenever I had a question about the project Bill would shoot it to me straight, even when it was news that I did not want to hear necessarily. For example, due to increased demand for remodeling materials, the cabinet supplier delayed delivering or our new cabinets. The Horizons team kept in constant communication with me throughout, giving me updates and outlining how they were working with the supplier to expedite my cabinets. Frankly, Bill and team were bulldogs on my behalf when it came to issues like this. Any other contractor could have easily sat idle while blaming the supplier for the delay. Not Horizons Unlimited. They looped me into their constant communications with the supplier and made sure that our project wouldn’t be delayed a single day longer than absolutely necessary. However, the single most impressive aspect of Horizons Unlimited was their integrity. People are human, and mistakes can happen. During our project one of our knobs was installed in the wrong spot. Now, it would have been easy to hide this mistake. Frankly, I may have never caught it. But that’s just not how Horizon’s Unlimited operates. As soon as it occurred, the called me up, showed me their error, and before the end of the day they had ordered a new cabinet door so that they could correct the mistake. In fact, Bill insisted that he would not accept our final check until he had fixed this issue for us. They had this fixed in less than a week and I happily delivered Bill his well-earned final check. Also, it’s worth adding that my wife and I made a mistake of our own when we were communicating with the Horizons Unlimited team in designing our kitchen. Namely, we ended up needing two cabinets that were larger, and therefore a little more expensive, than our remodel contract had planned. When the shoe was on the other foot, and we were the ones that had messed up, Horizons Unlimited refused to take our extra money. Essentially, they held us harmless for our little error, even though they took full responsibility for their small error. Like I said. The team at Horizons is honest and trustworthy to a degree that is rarely seen anymore. Their work was of the highest quality, and their prices are more than fair. I have many more remodeling projects in mind and will only ever trust my home to Bill and his team at Horizons."