Corley Roofing & Sheet Metal Co Inc
About us
Established in 1959 and incorporated in 1979, Corley Roofing is a family-owned and operated business. John A. Corley was the founder and original owner of the company. His wife Dorothy Corley co-owned & managed the office until she retired in 2005. The company today is owned and operated by the founder's two sons, John D. Corley & Rick Corley. John & Rick manage and administrate the day-to-day operations of the company. Third generation Corleys also actively assist in the family business. Rick's two sons handle the majority of the metal work and John's twin daughters manage the office.
Business highlights
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
93% | ||
6% | ||
1% | ||
1% | ||
0% |
"We made 5 trips to complete this repair (2 trips for estimates and 3 trips for repairs) at no additional charge to the customer. Our crews are informed to call the customer on the way to the job site. I apologize if you did not receive the messages but they should have called you to inform you when they would arrive. When we initially came out to do the first inspection of your leakage issue our estimator determined that the wall flashing, broken roof seam & porch gutter were the sources of the leak on the porch. These repairs were what we provided a proposal for, the contract you signed for and it was the work that was completed by our repair crew on March 3rd, 2021. You then informed our company on March 24th that it was still leaking. Our repair crew came back out within 3 business day (2 of the 5 days you mentioned was the weekend when we were closed) and made a subsequent repair. It was at that point our repair crew chief determined that the roof seam would require a more substantial repair requiring our metal crew which specializes in these types of repairs which is why only a temporary repair was made at that time. We sent out our metal crew for the final repair at which time they installed a piece of green metal capping on the roof seam that was broken. This solved the leakage issue. There were no additional charges to the customer for the subsequent visits or repairs. Additionally, I can assure you that it was a lot more labor hours than 25 minutes and the material used is not something you can pick up at a home improvement store for $5. Unfortunately no repair work is going to look seamless as you expected but we did our best to match the existing roof as closely as possible and I assure you that our repair and metal crews are highly trained professionals that have been working in the roofing industry for decades. We do apologize that we did not meet your expectations but are happy that your roof is now leak free."
"We had not been contacted by this customer directly before he left this review. This is the first we are hearing about any potential roofing issues. We did a full roof replacement and the roof is under warranty. We will be happy to send a crew back out to take care of any issues. We absolutely stand behind our work and initial roof inspection. We did replace all the rotten/damaged sheathing that was present when we installed the new roof 1 1/2 year ago. It was a significant amount of sheathing that was replaced. As far as animals nesting under the flashing, we have no control over that. Squirrels and rodents can certainly chew through almost anything including metal flashing but there is no way to prevent that. Additionally, the customer never requested any changes to the ventilation at the time we installed the new roof. We'd be happy to help with that now but were unaware the current ventilation was inadequate or that additional ventilation was wanted. We have contacted this customer to schedule a site visit but have not gotten a response yet. We will be happy to help him with whatever he needs."
Licensing
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