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"Great. Doug answered our inquiry promptly and fixed our issue the next day for significantly less than the first quote."

"The entire process from bid to scheduling through installation was perfect. Very professional, respectful and friendly service all around. A+"

Coastal living on Delaware’s Eastern Shore means your cooling and heating systems face constant challenges from salt air, moisture, and temperature swings. Whether you're by the beaches, inland, or up in New Castle, our HVAC specialists deliver solutions that stand up to local conditions while maximizing your home's efficiency. Plus, we tackle all plumbing and electrical issues when your home needs it most. Book your service with F.H. Furr today and enjoy quick, reliable comfort backed by licensed technicians.

"Excellent response. Pipe disconnect found immediately. Just needed gluing. The technician quickly explained and stated cost would be $89.00. I was SO relieved and happy. This company (unlike last one used which Angie's List rated as #1) included dispatch fee in price since repair was done during 1st visit. No hidden costs. No lies @ discounts."

"We had such a wonderful experience with Horizon, from the time we made our initial appointment, to our great sales man who was very friendly, knowledgeable and personable, to our HVAC guys that did the install. Everything was done so efficient and quickly. We are still so happy with our purchase will definitely recommend Horizon to anyone in need! Thank you for your great customer service!"

"Continental's technicians were highly experienced, professional, considerate, respectful, hard working, and neat.  They arrived on-time when scheduled.  Allied's drilling and trenching crews were excellent also.  This was a big messy job that took about a week and we are very happy with the work that they did.  The owner of Continental, Frank Jackson, sold us the system.  He provided an extensive reference list that went back at least 15 years.  He was on-site for most of the job providing hands-on supervision of his technicians.  His technicians are so experienced that he didn't have to be there to supervise them.  Rather, I believe he was there to make sure that the job was finished on time because they are so busy.  Allied had an on-site supervisor at the start of the drilling process to finalize the location of the loop bores, but their drilling crew was highly experienced and needed no supervision.
Installing geothermal is a messy job.  The vertical bores and horizontal trenching for the ground loop makes a muddy mess.  The drillers from Allied were very respectful to the property, much more than I expected.  I expected that the drilling process would make "a mess and a half" but it only made a mess!  At the end of the job the ground was re-leveled and ready for seed, which has already popped and growing grass.  As one of the drillers said "the mess only takes grass seed to fix".
The HVAC technicians from Continental left the spaces where  they worked in "broom-clean" condition.  We had to do some "deep cleaning" afterwards, but this was completely reasonable.
We expressed our concerns about the job to the technicians before they started work because we do not know much about HVAC or geothermal.  They took the time to explain what they were going to do and how they were going to do it.  They kept us fully informed about their progress and included us in the decision making process when they had more than one way of running a pipe or duct.  They made us feel really comfortable and that we were getting a top-notch job.
While the cost for the system from Continental was a little bit higher than their competitors I think we got value for money.  In addition to the reference list we received during the sale process, we also know two families that used Continental in the recent past and they are very happy with the work that was performed.
We would use Continental again and would recommend them to others.
If you go with the option to integrate your hot water heater with the geothermal system (which is supposed to reduce the cost of the hot water that you use) I would reccommend that you bite the bullet and have a preheat tank installed at additional cost.  We didn't do that and in retrospect we should have based on some further reading that we did about how to get the most bang for the buck from geothermal.  It would be easy to install the preheat tank during a new construction project.  It would be harder to install the preheat tank during a replacement project (like ours was).
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"APJ is such a fantastic company. Mr. AJ is such a dedicated, diligent, and honest worker. He truly went above and beyond to make sure that the AC installation was seamless and pain free. I really felt like he cared about me as a customer, which is not something I can say about other companies. I would definitely recommend this company to anyone who needs HVAC services. I only have positive things to about AJ and APJ HVAC!"

"Technicians were very professional and polite did the installation the same day
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"It went well. We will use his services again, if necessary."

"Went well, on time and professional."