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"Excellent customer service. Excellent finished product. West Shore Home came to install a shower in one bathroom and bathtub/shower in another bathroom. Their customer service is top tier! They took extra caution to ensure they didn’t damage or disrupt my home or other furniture as they carried their equipment in and out of the house. They encouraged me to see the progress as they worked. (Nothing to hide is always a good thing.) When I expressed surprise and disappointment with one aspect of the design, they immediately began solutioning the issue."

"LFC did a excellent job remodeling my master bathroom. Tony was very patient during our initial consultation and took detailed notes as I described my vision to him. We turned an outdated bathroom into a beautiful spa-like masterpiece. I surrendered a spacious linen closet in the space to get double sinks. We updated the plumbing, floors and cabinetry; added much needed lighting to brighten up the space and found ways to implement space saving features/fixtures for a more efficient use of square footage - the pocket door was a hit. I initially wanted a barn door- I'm so glad Tony convinced me to go with the pocket door. Tony Heard and his team (Omar, Jose, Douglas and Uncle Merc) are true professionals. I especially appreciated the respect and care they took in planning for the project (pre-construction walkthrough, prepping the worksite, daily clean-up, printed schedules, constant communication- and yes he answers email and phone calls) Not only did we (my husband) enjoy having them in our home, our fur-baby terrier enjoyed the daily belly rubs. You won't be disappointed, we have several other projects waiting for Tony and his team."

"I was getting water in my basement every time it rained, Dan helped me rule out other causes and recommended a french drain. Basement has been bone dry ever since. The workers took great care and even repaired the water damage from before. I highly recommend calling Basement Gurus for any basement related needs"

"2 of 997 Urgent: Project Management Issues & Pending Renovation Work We are experiencing significant project management issues that have caused unnecessary delays and frustration.Their quality of work is good but project management sucks big time,. We started our bathroom rennovations on Nov 29th 2024 the project wsda supposed to be completed in 5 weeks now it is almost 2 months and the master bathroom still needs to begin constreuction. We have had 3 project managers so far. However, despite multiple follow-ups over the past week via our text messaging group and several calls, we have yet to receive any updates on a variety of outstanding work in the loft and guest bathroom that need to be done. This lack of communication and progress is unacceptable. While we understand that Elkay is taking a break, the responsibility for keeping us informed and ensuring the project stays on track should not be neglected. We are not getting proper updates about stataus of several pending issues and we feel like we are being passed around without any clear resolution or accountability. The most pressing concern is the arrival of the bathtub, as all further work on the master bathroom is stalled until it arrives."

"Hunt plumbing was outstanding. Our contractor Billy was absolutely amazing. He went over all of our options and answered all questions. Thank you for an outstanding experience!! Would definitely reviled Hunt Plumbing!! "

"These guys did a great job. Thousands less than Michael and sons. "

"Great to work with. Able to get an immediate appointment. Arrived during the promised time frame. Texted to keep me informed of arrival time. Polite, efficient and got the job done quickly. Would highly recommend."

"Brandon identified and isolated the water leak immediately. His expertise and speed were unmatched."

"I am writing to formally express my deep dissatisfaction with the recent retaining wall replacement project completed by John Krause Construction (JKC) at my property. After reading positive reviews and receiving an estimate that, although over my budget, seemed reasonable for the work involved, I made the decision to hire JKC. Unfortunately, this has proven to be a significant mistake, and I am left extremely disappointed with both the quality of work and the overall experience. Here are the main issues I encountered: 1. Unprofessional Behavior: The crew exhibited unacceptable behavior while working on my property. Not only did I witness them disposing of bodily fluids on-site, but they were also disrespectful and dismissive. when I raised concerns no response was received. I now smell urine when entering and exiting my garage. 2. Unresponsive Ownership: I have attempted to reach out to the owner multiple times to address these concerns and resolve the issues, but my messages have been met with silence. This lack of communication is incredibly frustrating and has only added to my disappointment. The owner refused to speak on the phone since the owner was made aware of the call being recorded. 3. Property Damage: During the construction process, my property was left damaged in multiple areas. This included e.g., landscaping destruction, equipment damage. Personal crew members vehicles being driven through my yard leaving deep tire marks damage. 4. Subpar Quality of Work: Despite the high cost of the project, the final result does not meet the standards outlined in the estimate or contract. No proper grading was completed. Every time it rains pools of water sits in front and behind the wall. The response received was. “we have passed all inspections.  There will be some water pooling while it is settling still. Plus the fact of the hard rain today, it will happen.” The wall has been completed for 2 months. Given the extensive problems, stress and anxiety I have faced. I do not recommend John Krause Construction."

"Very professional. Got in (used tarps where needed). Did a fantastic job and got out in 1 day (cleaned up and removed old materials). Followed up with us to make sure that everything was to our satisfaction. Will use this company again!"