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"Home security has never been my favourite topics, at first a bit confusing there's network apps, motion sensors and connected door alarms all of which seem to work flawlessly together. We called two places ADT Authorized Dealer - Safe Haven and New Security INC. Bill Wood from ADT Authorized Dealer approached us in August 2019 after buying new house. Many of us have had that one teacher who makes it all click together they are often energetic and fun seemingly always at the top of their game. Bill's smile, genuine personality and willingness to teach difficult subjects to us made him the clear choice a 2nd time this summer when we installed ADT. We feel great knowing who to call and who to let in our house when we needed them. Communicating via text message and follow ups afterwards were "Better than Expected"! Thank You ADT Authorized Dealer - Safe Haven."

"Last weekend had someone pry our side door open to our exterior garage and the ADT door sensor picked it up immediately. The alarm siren was loud and scared the person off. Someone from the response center called within 30 seconds. We’re fortunate that the security system did what it is supposed to. Feels like we made the right call going with an ADT security system."

"Very easy to set up appointment.  Owner patiently answered all my questions and suggested best configurations.  Technician showed up on time.
I did not rate A for quality because 1) installation technician did not clean up. I had to sweep the garage floor multiple times to remove wire pieces, and most annoyingly, many staples used to secure wires on the wall.  2) although all three doors were tuned during installation, one of them began to have loud squeaking noises after one month.  I finally contacted the company three months after installation about the noise issue.  They sent technicians out on the same day and fixed it for me.
Overall, I will highly recommend this company.
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"Install was easy. Up front cost was pretty low with Angie's List coupon. Monthly price is a little high compared to competing companies. Response time with alarms is excellent. I was advised to use glass break alarms within 10 ft of my first floor windows, which we installed correctly. I asked prior to installation if having one in the kitchen would cause false alarms due to dishes clanging, etc. I was told the glass break alarms are configured to a precise frequency that alarms with breaking glass. So, not a "no", but not really an answer. Well, every time we cook dinner, wash dishes or empty the dish washer, the kitchen glass break alarm gives a warning which would sound the alarm if it was set. This has caused us a number of false alarms while we've been away due to shifting bowls or plates in our drying rack. For the first several we've had to pay our police department $120 to check the house, and I was only notified after the first alarm that there was a cheaper option for a security company to drive by to check for a break in."

"1st Security was very prompt with the quote. When the system was installed, the rep was professional and informative, as well as being on time. We would highly recommend them."

"Called to set up an apt, and they actually came out an hr later. Looked at problem, and was able to give me new springs and hardware and fix teailer door spring problem in under 1 hr. I highly recommend his service."

"Did a good job of changing front door key lock.  Price just indicates that I think prices in general for lock work are high.
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"The job went very smoothly. The tech ran a bit late, but he called to say so. He installed a keypad by the front door and assessed the house for security. He suggested, since there are several casement windows in the living room and adjoining dining room that a breaking glass sensor would work better and be more cost-effective than alarming all the windows. He did alarm a door that the previous company (inherited when we bought the house twenty-three years ago) had not considered significant. I feel safer with the current sensor choices than the ones I had before.
He took the time to make sure I knew how to use the system, so I am very pleased with the service. My one caveat: I was told that the motion sensor would not register my smaller pets (two cats) because they weigh under forty pounds. They must have set off the sensor, though, because the police responded. The system certainly alerts the authorities, but that motion sensor is very sensitive!
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"Recently moved into a large new home in Rosement neighborhood in Alexandria. The property had a huge number of exterior and interior doors, all with different locks.  Previous owner's had a dozen different keys for different locks.  Our goal was to change all the locks to new keys for security and have all  exterior locks on one key.
 
Given the sheer size of the place, and the high number of doors, we knew it would be a big job. Baldinos was recommended by our Real  Estate agent as a quality locksmith with a good reputation in Old Town area.  Called on a Thursday and got a time window the next day - 10am to 2 pm.
Brad called about 11:30 and said he'd be at our house at noon, which he was. 
Brad was polite and professional.  He listen to our directions, surveyed the house and got work.   He encountered some tricky situations (there is a separate apartment with the property), he called us over and explained the situation and made recommendations (separate key for the apartment locks) which we followed.
Brad was at our house for nearly 3 and 1/2 hours, working quietly  and efficiently.  At completion, we had new lock sets, one key for all exterior doors and separate keys for the apartment.  
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""What struck me most about Chris was his patience along with his professionalism. I had never used a private detective before and was a little nervous, but he took the time to answer all my questions and explain the process. He was extremely accessible and kept me updated on my case. If you want someone who is professional, courteous, thorough, and who gets the job done right, I highly recommend Chris and CSI Secure Solutions.""