Get matched with top kitchen and bathroom remodelers in West Newbury, MA

"July 2023 hired company to replace the roof. I noticed that vinyl in areas along the roof edges where it meets the roof was missing or displaced. I suspect because of movements during the roof replacement, that they were not securely fasten after the roof replacement. I did not have this problem before. Contacted LONG HOME PRODUCTS by email and telephone calls several times without any positive response to address my concerns. I was told that the product and workmanship would be professionally completed and guaranteed for 30+ years. I was assured that I would not have any immediate issues with my roof. THIS HAS NOT BEEN MY EXPERIENCE. December of 2024, after heavy rains and winds I found several displaced roof shingles from my new roof on my lawn. I again contacted the company with photos as evidence. In January 2025 I had my roof inspected and was horrified by the video images I received. There was image of a significant area of the roof where the roof shingles/covering were missing and clearly was not nailed down and installed correctly. A large area was exposed. (video evidence available). I AM STILL WAITING FOR LONG HOME PRODUCTS TO ADDRESS THESE ISSUES despite promises to return to residence. Unprofessional, workmanship of roof installation by LONG HOME PRODUCTS. I have serious reservations that they can deliver professional roof installation after what I have seen and experienced! I am still waiting. Customer service is poor. Website does not provide for ability to access a company representative that can address issues or follow up with consumers. Focus is on sales. This might be deliberate. No support after project really. Focus only on finance only and not customer satisfaction and well being. Consumers should make sure they complete a LONG research before considering this company as "things are not always what they seem." It is frustrating and I am continuing to pay on a loan for services I did not receive!"

"Excellent job with floor install. Very detail oriented. Professional and courteous. Would definitely recommend."

"Great, Dave stayed within our budget and our addition looks like it was part of a whole new home construction. We were really impressed with Dave Kinsella's design concepts and the workmanship was high quality even though we were on a tight budget. Dave comes from a big family so he understands money and time constraints plus he wants his projects to look as aesthetically pleasing to his clients as possible. We would definitely hire Dave again."

"From start to finish, it was a great experience and the work that was done on our bathrooms was exceptional - especially the tile work. Communication was great and every detail was looked after. They were very responsive to any issues we had and corrected them quickly without question."

"They have been great with the estimate process so far."

"Absolutely AMAZING job! We have been searching for a general contractor for almost 6 months to take care of several projects on the exterior of our home. We had worked with Stellar Painting before when our insurance company paid for a door and window repair. After a phenomenal job and a great experience, I called them again to see if, by some miracle, they could handle a list of repairs for the exterior of our home. After coming out, giving an estimate, and providing a start time - I couldn't believe how quickly everything was done! They fixed everything (and that was one heck of a list)! Our deck is so beautiful, I can't stop staring at it. Light poles that a previous masonry company installed are standing tall and proud (versus lump-sided like they have been for years now!) The list goes on. The exterior of our home looks brand new thanks to them. I can't believe how quick and easy it all was. Love the crew as well - Monique is amazing and Eduardo is SO nice and extremely talented! Everyone that came out was super sweet. They will definitely be my go-to from now on."

"The plan was to turn my two car detached garage into living space and then connect it to the main house with a hallway, along with turning the small storage room that it was connecting to, into a half bath. Ryan and Rob were quick on responding the moment I put in the estimate request and they came over the same day just to get an idea if the work could be done. We went over multiple details and they were ready to get started quickly. Work estimate was on par with what others were indicating but with Level Builders I felt like I was being listened to, and working with what I needed versus steering me elsewhere. Project took a little longer than expected since we changed the format a bit and decided to turn that projected half bath into a full bath with washer and dryer hookups. Whenever an issue arose during the construction, I was always informed immediately and asked what I wanted to do. I felt like I had a say in everything all throughout. I would recommend them to anyone that asks because the final product looks amazing! Any issues that came up were fixed quickly and I'm so happy with the results! They are for sure my go to team for any future projects I have and am so grateful for the work they've done. Thank you!!!"

"Great work, fast and responsive"

"When we started our plan of remodeling, the first thing we did was the complete roof replacement including kitchen vent & duct pipe installation to the roof, and new installation of attic ventilation. MMP did not only completed it just as agreed but also very efficiently. The crews were friendly, professional, and careful. The jobs were carefully managed and implemented effectively. I was impressed by Matt, who is the manager, and he does an outstanding job in managing the crews and the progress of the situation, and the communication was clear and always to the point. We then moved to initiate a search for a contractor of two bathrooms remodeling after completing the roof and attic vent, MMP was one of the many candidates. Matt has had not only the best idea and proposals but also shown an impressive & professional sense of evaluating the project accurately, including the possible structural modification as well as a competitive estimate of the cost of the build. His proposal included a rebuild of a wall of the bathroom to expand another one adjacent to it. Matt accepted to use my schematic design image (made with a software tool) and a spreadsheet list of the fixtures that I created - as many as fifty items including TOTO, Grohe, American Standard, Panasonic, and IKEA - to start the job (later changed some of them due to local plumbing code compliance) After beginning the bathroom remodel project, Matt shared what jobs will be done with us timely and efficiently via text so that we feel comfortable enough in knowing what is going on while living in the house of dust & noise from remodeling. The crews, Zen and Mark, were very courteous, extensively experienced, reliable, and friendly with excellent communication, sometimes with songs of 80s rock music. They ask me when more precise specifications are needed and notified me when they feel advance notifications are required. When a change is necessary due to inspection, they informed me and clarified what and why. I have never felt uncomfortable in living together with the remodel job which has lasted over four months. The completed two bathrooms were stunning, just as I imagined. Matt, Zen, and Mark have proved their strong & thoughtful expertise and lived up with my request patiently until completion. Great job. A home remodeling project cannot be successful without having a trusted partner, and my experience with MMP has led me to be glad to share my confidence that MMP has a credential to become your reliable partner to manage a construction project together."

"I was very impressed working with this company. Communication was superb right off the bat. We went over the job in detail, and it was completed perfectly. The company is very professional and pays attention to every detail. The price was good too! They also cleaned the area thoroughly and my property looks exquisite. Hire this company with confidence. Thank you!"