Get matched with top roofers in South Yarmouth, MA

"I hired Long Roofing Products to replace my roof. From the beginning the sales man lied to me, telling me that they could take off my Gutter Helmets and put them back on correctly. This was lie #1. They have null and voided the warranty of my gutter helmets, because they were not supposed to touch them and according to Gutter Helmets all the roofers know this. lie #2 there were missing pieces on the ends of my gutter helmets to prevent the birds from getting into the gutters. The salesman told me they would order the piece from Gutter Helmets and replace it. This was never done. I have contacted them several times and they continue to tell me they will fix it and they never do. I would NEVER recommend them, I would only tell you NOT to use them. They talk a big game but never follow thru with their promise's."

"Gleyson and his crew did a great job. Easy to do business with him."

"Excellent workmanship "

"Dave, our sales rep, went above and beyond, by coming to our home to cut our new downspout so the heavy water flow would be rerouted away from the house. He didn't charge us and helped us out as the All Gutters Inc who Ecmr used for our gutters, wanted $150 to make the cut. Dave brought all the right tools and was pleasant as he repaired their work. We love our new metal roof and we appreciate Dave and everyone at Ecmr who make dealing with them a real pleasure."

"Good job, timely and neat."

"Home repair gone wrong… Do NOT use Connell for any home repairs! If you do make that mistake, do NOT hand over your final payment until ALL work has been completed to your satisfaction. A large dead tree uprooted and fell on the corner of my house during a rainstorm in December 2023. It caused damage to my siding, roof and chimney. A neighbor came to look at the damage and suggested a company to repair the roof and siding. It was Connell Roofing. I had not used them previously and would NEVER use them again for any work! They told me it would take 4-5 days to complete the work. They brought in a dumpster and began setting up their equipment in June 2024. Things seemed to be good. I was working remotely so could monitor the progress. On day 1, I had a woman contractor ask if she could use my toilet. Then the next day the same thing. Then a man asked to use my toilet. I decided to call the head company and they told me that workers should be going to the bathroom when they leave my house for their lunch break. In the 7 days that they worked on my house, they NEVER left for lunch. They were there at 7:00 am and left around 7:00-30 pm. When I went downstairs to my kitchen, I several times witnessed male workers walking towards the woods on the side and rear of my property looking over their shoulders. Then I saw them at least twice standing in the woods on my property about 25-50 feet from my lawn urinating. I reported that to Connell. You would think that if a company was going to spend 5 days working at your house they would bring a port-o-potty. I can only imagine them defecating in my woods had I not been working from home. Who knows, they may have done that while I was not looking. I prefer NOT to think about it. They played a boom box super loud! Even with my windows closed and A/C on, it was noisy to work in my office. One of my neighbors actually moved out of their house on the 3rd day and did not return until after the work was finished. The workers worked too long a day. I am used to getting things done after work in the evening in my yard like mowing and gardening, but that was all but impossible with the crew working until 7:30 pm each night. To replace my roof, they needed to remove all the old nails. Although they used a tarp to catch them as they were removed, and a magnetic equipment on wheels to gather them each night, I spent the next several months picking up nails all over my yard which must have numbers at least 200! I have a 9 year old daughter who often runs in the grass barefoot. I could only imagine the hospital visit if and bill if she stepped on one and it went through her heel. I have a small mudroom in which I built a beautiful wooden bench that I stained. When the men came in to reside that area (it was previously sided by the former owner), I watched one man feel how smooth the bench surface was. The workers then proceeded to stand on the bench the next 2 days working without a blanket and scuffed the heck out of the surface! I had to sand it several times and recoat it, but the dents and scrapes will remain. All of my gutters and downspouts needed to be replaced. It sounds easy to put 2 pieces of gutter pipes together, but if your workers are not properly trained, and there is a lack of supervision and inspection by Connell, problems will arise. The day the gutters were finished we had a heavy downpour. I went outside to see how the new gutters held up. The one by the garage was gushing water out of its sides for who knows why. When I looked a little closer I could see that the pipes were connected backwards, so the top piece was outside the bottom piece. Had that gutters been inspected, the problem would have been noticed before it rained. Although the workers used a tarp to shield my front door while removing the old siding, they did not protect when they put the new siding up. I had scuffs all over my black door so it needed to be repainted. When Connell sent a painter, he was not a professional. He clearly missed spots with the brush, and you could see that he did not have enough paint on his roller when he rolled the paint on. I called Connell several times then and then months later to get it repainted again. A few days after he painted it, the paint started shipping off. I had not touched it, not had there been a storm, it just was not painted right. 14 months of excuses and my door remains unfinished. I wanted to delay a portion of my final payment at the end of work in June 2024 until my door had been repainted to my satisfaction, but was heavily pressured to pay every penny then, and was guaranteed that the repair would be made to my satisfaction and soon. The workers in the head office talk a good game and are great at making excuses for their workers’ work but are slow/unresponsive to fix problems. Final opinion: DO NOT USE CONNELL FOR ANY REPAIR WORK."

"They offer excellent service. This is the second project they have done for us. Dependable, reliable, experts. Patient, kind and explain everything including photos. Would not hesitate to hire again."

"This company completely took advantage of my MIL with high pressure sales. She did not need her roof redone yet they convinced her she needed it and 30k$ later she has a new roof she didn't need or want. You should be ashamed of yourselves."

"The project went very well. From the initial assessment through unexpected issues to completion, the process was smooth and the work was professional and well done. Steve was very responsive and helpful throughout."