Get matched with top lighting pros in Pepperell, MA

"My initial experience was good when I had Ryan come and rebuild the interior of the boiler and the associated electronics for a total of around $1500 including parts and lots of labor. Then when I called today to have a simple relay replaced, Richard arrived and these people at Heritage proved that they are hucksters of the first order. Stay away from them at all costs!! They tried to sell me a $80 off-the-shelf switching relay for $500!!! Then when I told Richard I would never pay $500 for a switching relay (which requires about 20 minutes to install) he offered to take $100 off his price if I supplied the part! In other words, he was making me the "wonderful" offer to charge me only $1200/hr for his installation time!!! Called the "sales manager" and he was smug, lecturing, defensive and TOTALLY unhelpful. I would NEVER do business with this company ever again. It's highway robbery!! The tech arrived and worked for approximately 90 minutes before ever quoting me the price. It was only AFTER he had uninstalled my existing relay that he quoted me the price of around $500 for a standard Honeywell relay that I just bought from Lowes for $80. The "Service Manager" went on-and-on on the phone about how it was like how a restaurant charges a lot more than the food cost for its dishes. Unfortunately, this "Service Manager" has NO IDEA what he is talking about. In a restaurant, a professional chef prepares the food with lots of other ingredients, it is then served in a pleasing environment, and there is service from waiters, busboys, maitre d, and sometimes the owner and chef. NONE of these things happen here. A tech spends 20 minutes installing a standard, off-the-shelf part to which the tech adds NO VALUE WHATSOEVER, and for that "service" these hucksters add $400 to the price of an $80 part!!! For 20 minutes of work that comes to $1200/hr. "Highway robbery" would be a kind way of phrasing it. Based on the fact that they DO NOT tell you up front how much it will cost, but only after 90 minutes of wasted time during which the tech accomplished nothing other than uninstalling my existing relay which I told him to put back, I would say "bait-and-switch" and virtual fraud would be more descriptive terms for the services that this company provides. Stay away from Heritage if you don't want to be massively ripped off and have your time wasted!"

"We had a list of items that needed to be completed (driveways lamps posts/lighting, cathedral ceiling fan, various fixtures, etc.) and a couple of more involved projects we were thinking of doing, like a hot tub installation. Harland Electric was responsive, prompt, courteous and professional throughout the entire process—from initial contact, estimate and work. They itemized each of the projects so that we could pick and choose the work that needed to be done, and were helpful in detailing the complexities of certain projects and weighing the pros and cons of having electrical work done. During the course of coming to the house and knocking every item off of our list (which took 1.2 days worth of work/time), they also alerted us to an electrical fire hazard for an outdoor flood light that another electrician from another previous company just left and said was okay. They replaced the entire light and wiring and now it looks great the way it illuminates our side yard! We even overpaid at the end of the project and they immediately let us know! They are scheduled to return in the spring to install a pool heater and we have no doubt they will do a great job. Overall, great service, highly ethical company and good value overall. Highly recommend!"

"We hired Victory Electrical Services for all of our electrical needs as we remodeled our 1820 colonial home. Brian and his team are highly professional and incredibly skilled. They are great communicators prior to and even during the work process, inviting clients into important decisions to ensure top notch customer service. The team works diligently and efficiently. We also appreciated their responsiveness as we hired them in stages throughout our remodeling project. Great partners and high quality work overall!"

"I install central ac, one ductless AC and replace furnace last year by Wilson brother. I contacted 4/5 contractors for this work. Wilson brother provide best customer service. they replied to my question very quickly, while other could response a few days later. the installation was also very professional and effectively. after installation, they also provides all information showing me how to apply for MASS SAVE. it was very helpful"

"Jerry was very communicative and explained everything very clearly. He arrived on time, completed the work quickly, and was affordable. Overall we are very happy with his service!"

"Awesome, everyone was so friendly and helpful, answered all my questions and very professional. I would recommend Modern Energy in Worcester to everyone. I am so pleased with there work and services."

"We hired Pat and his team to upgrade a subpanel and install a few new outlets on our house. From planning the project, to pulling permits, to installing and following up with the inspector to close the permit, every single step was handled spectacularly by Lyons. We will definitely be hiring them for more work in the future and would highly recommend!"

"Richard, his son Casey and the rest of the Drinkwater team were very professional every step of the way. I had a slew of fixtures and outlets to install as well as a bathroom exhaust fan in our townhouse. They tackled the long punch list really well. My husband and I are thrilled by the results."