Get matched with top lighting pros in Dunstable, MA

"My initial experience was good when I had Ryan come and rebuild the interior of the boiler and the associated electronics for a total of around $1500 including parts and lots of labor. Then when I called today to have a simple relay replaced, Richard arrived and these people at Heritage proved that they are hucksters of the first order. Stay away from them at all costs!! They tried to sell me a $80 off-the-shelf switching relay for $500!!! Then when I told Richard I would never pay $500 for a switching relay (which requires about 20 minutes to install) he offered to take $100 off his price if I supplied the part! In other words, he was making me the "wonderful" offer to charge me only $1200/hr for his installation time!!! Called the "sales manager" and he was smug, lecturing, defensive and TOTALLY unhelpful. I would NEVER do business with this company ever again. It's highway robbery!! The tech arrived and worked for approximately 90 minutes before ever quoting me the price. It was only AFTER he had uninstalled my existing relay that he quoted me the price of around $500 for a standard Honeywell relay that I just bought from Lowes for $80. The "Service Manager" went on-and-on on the phone about how it was like how a restaurant charges a lot more than the food cost for its dishes. Unfortunately, this "Service Manager" has NO IDEA what he is talking about. In a restaurant, a professional chef prepares the food with lots of other ingredients, it is then served in a pleasing environment, and there is service from waiters, busboys, maitre d, and sometimes the owner and chef. NONE of these things happen here. A tech spends 20 minutes installing a standard, off-the-shelf part to which the tech adds NO VALUE WHATSOEVER, and for that "service" these hucksters add $400 to the price of an $80 part!!! For 20 minutes of work that comes to $1200/hr. "Highway robbery" would be a kind way of phrasing it. Based on the fact that they DO NOT tell you up front how much it will cost, but only after 90 minutes of wasted time during which the tech accomplished nothing other than uninstalling my existing relay which I told him to put back, I would say "bait-and-switch" and virtual fraud would be more descriptive terms for the services that this company provides. Stay away from Heritage if you don't want to be massively ripped off and have your time wasted!"

"They were fantastic! Start to finish they were great on time and on budget!"

"We hired Victory Electrical Services for all of our electrical needs as we remodeled our 1820 colonial home. Brian and his team are highly professional and incredibly skilled. They are great communicators prior to and even during the work process, inviting clients into important decisions to ensure top notch customer service. The team works diligently and efficiently. We also appreciated their responsiveness as we hired them in stages throughout our remodeling project. Great partners and high quality work overall!"

"I install central ac, one ductless AC and replace furnace last year by Wilson brother. I contacted 4/5 contractors for this work. Wilson brother provide best customer service. they replied to my question very quickly, while other could response a few days later. the installation was also very professional and effectively. after installation, they also provides all information showing me how to apply for MASS SAVE. it was very helpful"

"Jerry was very communicative and explained everything very clearly. He arrived on time, completed the work quickly, and was affordable. Overall we are very happy with his service!"

"We hired Pat and his team to upgrade a subpanel and install a few new outlets on our house. From planning the project, to pulling permits, to installing and following up with the inspector to close the permit, every single step was handled spectacularly by Lyons. We will definitely be hiring them for more work in the future and would highly recommend!"

"Very fast and very professional ."