Get matched with top water heater pros in Newton Highlands, MA
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173 Verified Reviews for Water Heater Service pros in Newton Highlands, MA
*The Angi rating for Water Heater Service companies in Newton Highlands, MA is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Heater Service needs.
*The HomeAdvisor rating for Water Heater Service companies in Newton Highlands, MA is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Heater Service needs.
Last update on May 13, 2025
Water heater pros in Newton Highlands
Super Service Today is a full service plumbing and drain cleaning company. Our team is experienced and fully equipped to solve your problem. We are your regular plumber's drain cleaning professional. Your home or business will be treated as if it were our own! Customer service is our number one priority and you will see first hand when you call! We take the time to really listen and understand your goals and needs to make sure you are fully satisfied with the service you receive. Our service experts are trained to offer long term solutions that will best work for you and your family. We are a family owned and locally operated company serving Middlesex County, Essex County, Suffolk County and surrounding communities. Super Service Today, Inc. specializes in all aspects of plumbing, gas work, residential heating, drain cleaning, sewer repairs and main water service relays. We are available to assist you with all of your plumbing requirements from faucet installs to sewer replacements. We are solution experts that you only need to call once. Give us a call today to see how we can help you with all of your plumbing needs. We do not service Window AC units.
"Super Service Today didn’t respond in a timely manner, over-quoted us by a thousand dollars, mis-diagnosed our problem in a way that could have proven catastrophic (if we hadn’t gotten a second opinion), and then tried to withhold the return of our deposit to try to get us to sign an “agreement” that we wouldn’t post a bad review. The order of events: 1. Response in a timely manner: Our toilet and two sinks overflowed, with water cascading down from that bathroom to the basement below. We went with Super Service Today because they were the first phone call to an emergency plumber to get through, and had reasonably good reviews online. The overflow stopped on its own, and the company said it wasn’t that much of an emergency, so they’d stop by between 8 and 10 the next morning. At 10am, I called them, as no one had shown up. They apologized and said someone would definitely be there by noon. At noon, I called them again, and told them we were going with another plumbing company. They said they’d sub-contract someone else, in order to keep control of the situation. The company they sent found the blockage, snaked the pipe, and hit a blockage in the sewer leading to the street; they couldn’t investigate further, because they were only sub-contracted. 2. Over-quote and mis-diagnosis: Super Service Today sent one of their plumbers to take a video of the sewer line. This person hit the same blockage and diagnosed the problem as tree roots, then laid out escalating packages to fix it. The lowest level (and what this plumber recommended wholeheartedly) was hydro-jet, a high-powered water burst that can clear tree roots; this was quoted at $1600. The next level was replacement of that segment ($5000 or so) or replacement of the whole sewer ($25000 or so). He said the problem as urgent, and urged us to pick the jet. I hesitantly agreed and paid the deposit. Later that day, I got uncertain and curious and looked up what other companies charged for hydro-jet, and found it was between $300 and $500. At this point, we cancelled our hydro-jet service with Super Service Today and searched for another company. The company we chose took a new video of the line and showed us the truth: there was a mis-join in the line, rather than tree roots, so the two segments were partially offset from each other. They told us that if we’d chosen the (overpriced) hydro-jet, we’d have likely created an enormous sinkhole and done catastrophic damage to our sewer system. We went with them for the repair of that sewer segment, which went smoothly. 3. Withholding our deposit and the agreement: We wanted to conclude business with Super Service Today and get our deposit back. Super Service Today sent us a legal document to sign in order to get our deposit; it stated that we would be prohibited from posting a negative review. I consulted a lawyer friend who confirmed that we needed no “agreement” to get our deposit back, and that this was fraudulent. They tried to force the issue one more time and only relented when we said we’d submitted a challenge claim to our credit card company for the charge. Then, they were very apologetic on the phone as they returned our deposit, as well as an extra $100 refund for our trouble."
Sarah S on February 2021
Super Service Today is a full service plumbing and drain cleaning company. Our team is experienced and fully equipped to solve your problem. We are your regular plumber's drain cleaning professional. Your home or business will be treated as if it were our own! Customer service is our number one priority and you will see first hand when you call! We take the time to really listen and understand your goals and needs to make sure you are fully satisfied with the service you receive. Our service experts are trained to offer long term solutions that will best work for you and your family. We are a family owned and locally operated company serving Middlesex County, Essex County, Suffolk County and surrounding communities. Super Service Today, Inc. specializes in all aspects of plumbing, gas work, residential heating, drain cleaning, sewer repairs and main water service relays. We are available to assist you with all of your plumbing requirements from faucet installs to sewer replacements. We are solution experts that you only need to call once. Give us a call today to see how we can help you with all of your plumbing needs. We do not service Window AC units.
"Super Service Today didn’t respond in a timely manner, over-quoted us by a thousand dollars, mis-diagnosed our problem in a way that could have proven catastrophic (if we hadn’t gotten a second opinion), and then tried to withhold the return of our deposit to try to get us to sign an “agreement” that we wouldn’t post a bad review. The order of events: 1. Response in a timely manner: Our toilet and two sinks overflowed, with water cascading down from that bathroom to the basement below. We went with Super Service Today because they were the first phone call to an emergency plumber to get through, and had reasonably good reviews online. The overflow stopped on its own, and the company said it wasn’t that much of an emergency, so they’d stop by between 8 and 10 the next morning. At 10am, I called them, as no one had shown up. They apologized and said someone would definitely be there by noon. At noon, I called them again, and told them we were going with another plumbing company. They said they’d sub-contract someone else, in order to keep control of the situation. The company they sent found the blockage, snaked the pipe, and hit a blockage in the sewer leading to the street; they couldn’t investigate further, because they were only sub-contracted. 2. Over-quote and mis-diagnosis: Super Service Today sent one of their plumbers to take a video of the sewer line. This person hit the same blockage and diagnosed the problem as tree roots, then laid out escalating packages to fix it. The lowest level (and what this plumber recommended wholeheartedly) was hydro-jet, a high-powered water burst that can clear tree roots; this was quoted at $1600. The next level was replacement of that segment ($5000 or so) or replacement of the whole sewer ($25000 or so). He said the problem as urgent, and urged us to pick the jet. I hesitantly agreed and paid the deposit. Later that day, I got uncertain and curious and looked up what other companies charged for hydro-jet, and found it was between $300 and $500. At this point, we cancelled our hydro-jet service with Super Service Today and searched for another company. The company we chose took a new video of the line and showed us the truth: there was a mis-join in the line, rather than tree roots, so the two segments were partially offset from each other. They told us that if we’d chosen the (overpriced) hydro-jet, we’d have likely created an enormous sinkhole and done catastrophic damage to our sewer system. We went with them for the repair of that sewer segment, which went smoothly. 3. Withholding our deposit and the agreement: We wanted to conclude business with Super Service Today and get our deposit back. Super Service Today sent us a legal document to sign in order to get our deposit; it stated that we would be prohibited from posting a negative review. I consulted a lawyer friend who confirmed that we needed no “agreement” to get our deposit back, and that this was fraudulent. They tried to force the issue one more time and only relented when we said we’d submitted a challenge claim to our credit card company for the charge. Then, they were very apologetic on the phone as they returned our deposit, as well as an extra $100 refund for our trouble."
Sarah S on February 2021
18 Years in Business Gervais Mechanical Service LLC is a fully licensed, local, family-run business. With more than 100 years of combined experience, we strive to bring our customers exceptional repair and installation services they can rely on. We offer turnkey solutions for both residential and commercial customers — no job is too large or complex for our expert team.
"Absolute ripoff, along with shady business practices. They were prompt and courteous, but that's about it. The technician came and had to replace a $200 part on my boiler, it took him under an hour to do the work. A simple Google search showed at least 10 places to buy the exact part, all around $200. No other parts were needed for this repair, I researched what is involved. I was charged almost $1000, including their $89 diagnostic fee just to walk in the door. So apparently it's a $600+/hour labor rate? I'm obviously in the wrong line of work. This was not an off hours emergency call either, it was a scheduled appointment in the middle of a weekday. The shadiest part of the entire thing was that on the invoice (that they email you later) they bury all the cost, it's not itemized i.e. labor vs parts cost. It just says replaced (part) = $1000. A super scummy and shady way to run a "professional" business, taking advantage of people who don't know any better. I wouldn't be surprised if they also sell used cars. Never again Gervais. You've all been warned."
Jeffrey J on January 2025
18 Years in Business Gervais Mechanical Service LLC is a fully licensed, local, family-run business. With more than 100 years of combined experience, we strive to bring our customers exceptional repair and installation services they can rely on. We offer turnkey solutions for both residential and commercial customers — no job is too large or complex for our expert team.
"Absolute ripoff, along with shady business practices. They were prompt and courteous, but that's about it. The technician came and had to replace a $200 part on my boiler, it took him under an hour to do the work. A simple Google search showed at least 10 places to buy the exact part, all around $200. No other parts were needed for this repair, I researched what is involved. I was charged almost $1000, including their $89 diagnostic fee just to walk in the door. So apparently it's a $600+/hour labor rate? I'm obviously in the wrong line of work. This was not an off hours emergency call either, it was a scheduled appointment in the middle of a weekday. The shadiest part of the entire thing was that on the invoice (that they email you later) they bury all the cost, it's not itemized i.e. labor vs parts cost. It just says replaced (part) = $1000. A super scummy and shady way to run a "professional" business, taking advantage of people who don't know any better. I wouldn't be surprised if they also sell used cars. Never again Gervais. You've all been warned."
Jeffrey J on January 2025
We specialize in plumbing services, repairs, inspections, installations, drain cleaning, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!
"We had the best experience, super knowledgeable and trust worth and quick!"
Ali C on August 2024
We specialize in plumbing services, repairs, inspections, installations, drain cleaning, and more! We guarantee your satisfaction, and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out all the services we offer below and call -or- click to schedule a free estimate today!
"We had the best experience, super knowledgeable and trust worth and quick!"
Ali C on August 2024
Residential & Light Commercial plumbing, water heaters, boilers & gas fitting services. Licensed and Insured. Free Estimates!
"Quick response and honest feedback on what was wrong with the heater. Richard was proactive in checking the status of the warranty and gave the best service."
Adi K on April 2025
Residential & Light Commercial plumbing, water heaters, boilers & gas fitting services. Licensed and Insured. Free Estimates!
"Quick response and honest feedback on what was wrong with the heater. Richard was proactive in checking the status of the warranty and gave the best service."
Adi K on April 2025
Nicholson Plumbing, Heating & Air Conditioning is the company of choice for all your plumbing, heating and air conditioning repair and replacement needs. Our commitment is to you, our customer, and to provide you with outstanding plumbing and HVAC service. You can rest assured with our 100% satisfaction guarantee, 24-hour emergency service, solid warranty and highly trained technicians. Serving the Metro West, MA's service and installation needs. Fully Licensed in MA Plumbing and Gas Fitting. Lic# 30207. Universal EPA Certified & 410A Certified. Fully Insured. Nicholson Plumbing, Heating & Air Conditioning offers a 5% senior discount on service repairs.
"Went very well and got more information than with other companies."
Susan H on April 2025
Nicholson Plumbing, Heating & Air Conditioning is the company of choice for all your plumbing, heating and air conditioning repair and replacement needs. Our commitment is to you, our customer, and to provide you with outstanding plumbing and HVAC service. You can rest assured with our 100% satisfaction guarantee, 24-hour emergency service, solid warranty and highly trained technicians. Serving the Metro West, MA's service and installation needs. Fully Licensed in MA Plumbing and Gas Fitting. Lic# 30207. Universal EPA Certified & 410A Certified. Fully Insured. Nicholson Plumbing, Heating & Air Conditioning offers a 5% senior discount on service repairs.
"Went very well and got more information than with other companies."
Susan H on April 2025
Genove Oil & Air provides Bioheat & oil delivery as well as residential and commercial installation/service for oil & gas heating units, water heaters, heat pumps, central A/C and ductless HVAC systems. As a complete energy company, we offer our customers modern energy efficient heating and cooling options. We take pride in what we do, making excellent customer service our top priority! Based in Waltham, serving Eastern Massachusetts, Metrowest, and Greater Boston since 1977.
"I would not hire these guys again"
Ali A on November 2024
Genove Oil & Air provides Bioheat & oil delivery as well as residential and commercial installation/service for oil & gas heating units, water heaters, heat pumps, central A/C and ductless HVAC systems. As a complete energy company, we offer our customers modern energy efficient heating and cooling options. We take pride in what we do, making excellent customer service our top priority! Based in Waltham, serving Eastern Massachusetts, Metrowest, and Greater Boston since 1977.
"I would not hire these guys again"
Ali A on November 2024
When it comes to great service for your home or business, it doesn't get better than the professionalism and dedication of Rodenhiser. It's an unsurpassed level of service built on a promise that ensures you get the very best - when you call Rodenhiser your satisfaction is guaranteed. With 90+ years of delighted residential and commercial clients, you can be sure that it's a promise that Rodenhiser delivers on every day.
"The work was done correctly and promptly, but quite expensive. On the plus side, he presented all the options and didn't really try to upsell. Just the facts."
stephen m on August 2024
When it comes to great service for your home or business, it doesn't get better than the professionalism and dedication of Rodenhiser. It's an unsurpassed level of service built on a promise that ensures you get the very best - when you call Rodenhiser your satisfaction is guaranteed. With 90+ years of delighted residential and commercial clients, you can be sure that it's a promise that Rodenhiser delivers on every day.
"The work was done correctly and promptly, but quite expensive. On the plus side, he presented all the options and didn't really try to upsell. Just the facts."
stephen m on August 2024
Our priority is your comfort at home. Why Choose Us? - 5-star Rated Company: We are a 5-star rated company with more than 400 satisfied clients. - Customer Success: We focus on long-term relationships. - Specialist: Expert knowledge and proven skills. - Licensed and Insured: Our services are fully insured, providing you with peace of mind. - Quality in Everything we do: Best service with the best products. - Double-year warranty on labor. - Emergency Service: We're ON 24/7 to ensure your well-being.
"They were on time worked fast and efficient"
Patrick O on April 2025
Our priority is your comfort at home. Why Choose Us? - 5-star Rated Company: We are a 5-star rated company with more than 400 satisfied clients. - Customer Success: We focus on long-term relationships. - Specialist: Expert knowledge and proven skills. - Licensed and Insured: Our services are fully insured, providing you with peace of mind. - Quality in Everything we do: Best service with the best products. - Double-year warranty on labor. - Emergency Service: We're ON 24/7 to ensure your well-being.
"They were on time worked fast and efficient"
Patrick O on April 2025
Papalia Home Services is a company focused on customer satisfaction. Customer service, extensive training, and follow through are where we excel. We have received numerous awards acknowledging our excellent customer service and care for our customer's most valued possession, their home. We are a Trane Comfort Specialist, Mitsubishi Diamond Elite Dealer and Navien Service Specialist which requires us to maintain high standards for the customer's experience. Papalia's employees are dedicated to greatness and we strive for improvement daily. Thank you for considering Papalia Home Services.
"Snaked our main drain but ultimately didn't fix the issue"
Paige W on January 2025
Papalia Home Services is a company focused on customer satisfaction. Customer service, extensive training, and follow through are where we excel. We have received numerous awards acknowledging our excellent customer service and care for our customer's most valued possession, their home. We are a Trane Comfort Specialist, Mitsubishi Diamond Elite Dealer and Navien Service Specialist which requires us to maintain high standards for the customer's experience. Papalia's employees are dedicated to greatness and we strive for improvement daily. Thank you for considering Papalia Home Services.
"Snaked our main drain but ultimately didn't fix the issue"
Paige W on January 2025
Additional service area - Cohasset, Fitchburg, Worcester, portions of Chelsea-Saugus, Chelmsford Counties. South Shore & Cape Cod and All of Rhode Island. Family owned and operated since 1984. Additional email - info@pioneerbasement.com. Additional phone - (800) 439-0788. Additional DBA - Pioneer Basement Waterproofing Inc.
"Went well. pumps replaced"
Esther H on August 2022
Additional service area - Cohasset, Fitchburg, Worcester, portions of Chelsea-Saugus, Chelmsford Counties. South Shore & Cape Cod and All of Rhode Island. Family owned and operated since 1984. Additional email - info@pioneerbasement.com. Additional phone - (800) 439-0788. Additional DBA - Pioneer Basement Waterproofing Inc.
"Went well. pumps replaced"
Esther H on August 2022
Water heater services FAQs
The average cost to install a new water heater is around $1,300, but you can expect to pay between $875 and $1,750, depending on the kind of water heater, the size of the unit, and the professional chosen to complete the work. Tankless water heaters can push your price higher, as installation is more complicated, with prices as high as $3,500. The location and accessibility of your water heater will play a role in the project cost, as those sitting in tight spaces like a crawl space will drive up your labor costs.
Tankless water heaters are more expensive than those with a storage tank, but they come with some impressive benefits that most homeowners find worth the higher investment. Most importantly, they provide unlimited hot water, so you’ll never run out like you would with a storage tank. Tankless heaters are also more efficient, so comparing gallon-for-gallon, you’ll spend less on hot water with a tankless heater. Tankless water heaters are also smaller, require less maintenance, and tend to last longer than storage tank water heaters.
It usually takes a professional water heater installer between two and three hours to remove an existing water heater and install a new tank heater. However, it could take four to five hours if they have to work in a small utility closet or another tight area, like a crawl space. Tankless water heaters have a more complicated installation process, so they will take a bit longer. Additionally, a gas water heater requires a connection to a gas line, and that alone can add about an hour to the installation timeline compared to installing an electric water heater.
It is very difficult and dangerous to install your own water heater, so we strongly recommend against tackling this as a DIY project. Not only will you need to wire your water heater, but you’ll also need to connect plumbing to the intake and outlet. Sweating copper pipes and connecting wiring properly are skills most DIYers don’t have, and even if you do feel confident you can do it, working with water and electricity always leaves the potential for electrocution. Hiring a local water heater installer is well worth the investment.
In most municipalities, a license is not mandatory for water heater installation or replacement. However, we strongly recommend hiring a licensed plumber or water heater installer to handle the work. Licensed installers are far less likely to make a mistake during the installation, which means paying for the experience decreases your risk of a leak and other issues. You can use our state licensing tool to find out if a contractor you’re considering in your area holds a plumber’s license.
- Newton Upper Falls
- Newton Center
- Newton
- Needham Heights
- Waban
- Newtonville
- West Newton
- Chestnut Hill
- Newton Lower Falls
- Auburndale
- Wellesley Hills
- Needham
- West Roxbury
- Jamaica Plain
- Brookline
- Watertown
- Roslindale
- Brookline Village
- Wellesley
- Allston
- Dedham
- Waltham
- Brighton
- Charlestown
- Belmont
- Mission Hill
- Weston
- Hyde Park
- Boston
- Mattapan
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