Dave installed in my house 4 heat pumps. Everything seemed to be working fine. A few months after, I had a big puddle of water in my living room. When I contacted him about the issue I am experiencing he completely ignored any of my text messages and when I called him from a different phone...

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TRUSTED BY NEW SALEM, MA HOMEOWNERS
4.6
Average homeowner rating457
Verified sump pump installation services reviews
Verified Reviews for Sump Pump Installation pros in New Salem, MA
Last update on October 11, 2025
- Niro M.
- Valerie L.
Poulo was the only company to call me back about installing a bathroom fan, but they were fantastic! Kept in touch and got the job cleanly and quickly.
- Douglas Y.
The installation took place on December 1st and went really smoothly. The two gentlemen, RJ and Sam, who did the installation were very professional and efficient. They completed the job in record time and made sure that the area was spotless when they left. I would definitely recommend Clean...
- Luan L.
Very friendly husband and wife business. Both went above to explain the process and while to me along the way and why my pump failed.
- George T.
I had Paul install two mini-split heat pump systems. I was pleased with the overall experience. He discussed heat pump options with me, including using existing ducts and seemed very knowledgeable about the pros and cons. He gave me a written estimate which broke out the costs for all of the...
- Cathy L.
There was a long delay getting the installation started, but it was the result of an overwhelming response to the Solarize Amherst program and not the fault of Northeast Solar -- and we were told fairly quickly about the delay so were disappointed but not surprised. Once the installation...
Find Sump pump installation pros in New Salem

Drain Defense
Drain Defense
We focus on all kinds of drainage blockage and drain cleaning! We can do anywhere from 1-1/2” line to 10” line. We also can do water jetting, grease issues, smaller drain cleaning (like for slow drain sinks, toilets, floor drains, etc), camera pipe inspections, underground pipe locating, and more! We offer a diverse range of services tailored to meet the unique needs of every customer. We take a personalized approach to each project. We work closely with our clients to understand their vision, preferences, and budgetary requirements. We strive to exceed expectations by delivering exceptional service, great quality work, and professionalism on every job. Read more below on all the services we offer and contact us with any questions or to schedule a free estimate today!
"Fast, friendly service. They went the extra mile from the original job and fixed out basement sink. Thanks!"
Rob C on March 2025
We focus on all kinds of drainage blockage and drain cleaning! We can do anywhere from 1-1/2” line to 10” line. We also can do water jetting, grease issues, smaller drain cleaning (like for slow drain sinks, toilets, floor drains, etc), camera pipe inspections, underground pipe locating, and more! We offer a diverse range of services tailored to meet the unique needs of every customer. We take a personalized approach to each project. We work closely with our clients to understand their vision, preferences, and budgetary requirements. We strive to exceed expectations by delivering exceptional service, great quality work, and professionalism on every job. Read more below on all the services we offer and contact us with any questions or to schedule a free estimate today!
"Fast, friendly service. They went the extra mile from the original job and fixed out basement sink. Thanks!"
Rob C on March 2025

Advanced Sewer & Drain Inc
Advanced Sewer & Drain Inc
Full service drain cleaning company with only highly experienced technicians.24 hour service at 1 fair rate.Satisfaction guaranteed.Minimum 30 day warranty on all work.
"Very happy with the company. We will use them in the future."
Nikki T on March 2023
Full service drain cleaning company with only highly experienced technicians.24 hour service at 1 fair rate.Satisfaction guaranteed.Minimum 30 day warranty on all work.
"Very happy with the company. We will use them in the future."
Nikki T on March 2023

Pioneer Basement
Pioneer Basement
Additional service area - Cohasset, Fitchburg, Worcester, portions of Chelsea-Saugus, Chelmsford Counties. South Shore & Cape Cod and All of Rhode Island. Family owned and operated since 1984. Additional email - [email protected]. Additional phone - (800) 439-0788. Additional DBA - Pioneer Basement Waterproofing Inc.
"Went well. pumps replaced"
Esther H on August 2022
Additional service area - Cohasset, Fitchburg, Worcester, portions of Chelsea-Saugus, Chelmsford Counties. South Shore & Cape Cod and All of Rhode Island. Family owned and operated since 1984. Additional email - [email protected]. Additional phone - (800) 439-0788. Additional DBA - Pioneer Basement Waterproofing Inc.
"Went well. pumps replaced"
Esther H on August 2022

Rodriguez Plumbing and Heating
Rodriguez Plumbing and Heating
I have 7 years experience and specialize in plumbing , heating and cooling, and water filtration services. I pride myself on the quality work I provide, while delivering great customer service at a fair price. I'm also bilingual (Spanish, English) and available for emergency services. Please see some of the services I offer below and call -or- click to schedule an estimate today!
"They were running a bit behind but were highly communicative. They came in very professional/quick and fair with their pricing! I would 100% hire again!"
Luba C on March 2025
I have 7 years experience and specialize in plumbing , heating and cooling, and water filtration services. I pride myself on the quality work I provide, while delivering great customer service at a fair price. I'm also bilingual (Spanish, English) and available for emergency services. Please see some of the services I offer below and call -or- click to schedule an estimate today!
"They were running a bit behind but were highly communicative. They came in very professional/quick and fair with their pricing! I would 100% hire again!"
Luba C on March 2025

BK Sewer & Drain Services
BK Sewer & Drain Services
We pride ourselves on reliability, communication, integrity, and quality work. We are experts in our trade. We look forward to earning your business! Please call 978-941 5561 For all drain and sewer services
"Bright knows exactly what he's doing and how to fix a major plumbing issue. Very professional, prompt, has very clear communication, is hard working, very hard working, and personable. He has the proper equipment do diagnose and fix the problem in a timely manner. His knowledge of plumbing is also exemplary. It was a pleasure doing business with him and will hire him for future jobs. Thank you Bright!"
Ava D on January 2022
We pride ourselves on reliability, communication, integrity, and quality work. We are experts in our trade. We look forward to earning your business! Please call 978-941 5561 For all drain and sewer services
"Bright knows exactly what he's doing and how to fix a major plumbing issue. Very professional, prompt, has very clear communication, is hard working, very hard working, and personable. He has the proper equipment do diagnose and fix the problem in a timely manner. His knowledge of plumbing is also exemplary. It was a pleasure doing business with him and will hire him for future jobs. Thank you Bright!"
Ava D on January 2022

Bergeron Drain Pro
Bergeron Drain Pro
Bergeron Drain Pro is family owned and operated since 2013. We specialize in professional, expert, and friendly Drain Cleaning. No job is too big or too small. Call us today for a free estimate! Proudly serving Franklin and Hampden counties.
"I tried calling several other companies but they didn't get back to me in a timely manner. Derrick called back within an hour and set up an appointment for the same day. Once he tested the system it was clear that the pump and tank needed to be replaced. He changed the pump that day (Monday) and said he would return at 9:30 on Wednesday to replace the tank. He arrived right on time, replaced the tank, gave me a complete explanation of what had been done and the warranties on the pump, tank, and labor. The only thing I might suggest is that he should discuss the estimated cost of the project prior to doing the work and give a more detailed breakdown on parts and labor. Overall I'm very happy with his work and have no hesitation in recommending him and his company."
Peter I on October 2024
Bergeron Drain Pro is family owned and operated since 2013. We specialize in professional, expert, and friendly Drain Cleaning. No job is too big or too small. Call us today for a free estimate! Proudly serving Franklin and Hampden counties.
"I tried calling several other companies but they didn't get back to me in a timely manner. Derrick called back within an hour and set up an appointment for the same day. Once he tested the system it was clear that the pump and tank needed to be replaced. He changed the pump that day (Monday) and said he would return at 9:30 on Wednesday to replace the tank. He arrived right on time, replaced the tank, gave me a complete explanation of what had been done and the warranties on the pump, tank, and labor. The only thing I might suggest is that he should discuss the estimated cost of the project prior to doing the work and give a more detailed breakdown on parts and labor. Overall I'm very happy with his work and have no hesitation in recommending him and his company."
Peter I on October 2024

Bath Remodel By Capital
Bath Remodel By Capital
Jacuzzi® products are designed for reliability, both inside and out. From the quality of our materials to the perfect balance of form and functionality, our products represent decades of innovation, design, performance and ease of use. As a full-service bathroom remodeling company, we combine best-in-class materials, certified designers, and licensed installers to deliver the project you need, deserve, and dream of. Connect with one of our bathroom remodeling design specialists today to discuss your needs and vision!
"Very professional start to finish"
Rick N on November 2023
Jacuzzi® products are designed for reliability, both inside and out. From the quality of our materials to the perfect balance of form and functionality, our products represent decades of innovation, design, performance and ease of use. As a full-service bathroom remodeling company, we combine best-in-class materials, certified designers, and licensed installers to deliver the project you need, deserve, and dream of. Connect with one of our bathroom remodeling design specialists today to discuss your needs and vision!
"Very professional start to finish"
Rick N on November 2023

Valley Excavating
Valley Excavating
Valley Excavating is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
"Valley Excavsting did a great job with our gravel driveway— highly recommended."
Ben G on September 2025
Valley Excavating is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
"Valley Excavsting did a great job with our gravel driveway— highly recommended."
Ben G on September 2025

PIC Home Pros, LLC
PIC Home Pros, LLC
Committed to Professionalism. This phrase encapsulates the core philosophy of our company, PIC Home Pros. Founded on principles of compassion and dedication, we strive to deliver top-notch workmanship and ensure a positive customer experience. At PIC, we offer dependable home services driven by a relentless pursuit of customer satisfaction. Our goal is to not only meet but exceed our customers' expectations, leaving them delighted with the results and eager to return to us for future projects. We take pride in providing quality products and affordable bathroom remodeling services to our valued clients. With a team boasting over 50 years of combined experience, we bring a wealth of knowledge and expertise to every project we undertake. Trust PIC to deliver excellence in every aspect of your home improvement needs.
"I signed a contract on the first week of June to have PIC Home ?Pros? remodel 3 bathrooms. They stayed for a week in the middle of September, and stopped coming, leaving a vanity in one bathroom, and a shower door in another bathroom completely uninstalled. On the last day here, I was told shower door still has not been manufactured yet, but would take a couple of weeks. They told me that it would cost $150 to have them come back to finish installation, even though contract was for them to complete the work. They ignored my emails to them, so after waiting for 3 weeks and receiving response to my email, I called them, and was told that the shower door is not ready, and even though it?s been 4 months since it was supposed to be ordered, there is still no ETA. I asked that they come back to install the vanity, since we still have no sink in one bathroom. I was told that would cost another $650 to come back and install it. They will work until they are paid in full, then abandon you. "
Mark G on October 2025
Committed to Professionalism. This phrase encapsulates the core philosophy of our company, PIC Home Pros. Founded on principles of compassion and dedication, we strive to deliver top-notch workmanship and ensure a positive customer experience. At PIC, we offer dependable home services driven by a relentless pursuit of customer satisfaction. Our goal is to not only meet but exceed our customers' expectations, leaving them delighted with the results and eager to return to us for future projects. We take pride in providing quality products and affordable bathroom remodeling services to our valued clients. With a team boasting over 50 years of combined experience, we bring a wealth of knowledge and expertise to every project we undertake. Trust PIC to deliver excellence in every aspect of your home improvement needs.
"I signed a contract on the first week of June to have PIC Home ?Pros? remodel 3 bathrooms. They stayed for a week in the middle of September, and stopped coming, leaving a vanity in one bathroom, and a shower door in another bathroom completely uninstalled. On the last day here, I was told shower door still has not been manufactured yet, but would take a couple of weeks. They told me that it would cost $150 to have them come back to finish installation, even though contract was for them to complete the work. They ignored my emails to them, so after waiting for 3 weeks and receiving response to my email, I called them, and was told that the shower door is not ready, and even though it?s been 4 months since it was supposed to be ordered, there is still no ETA. I asked that they come back to install the vanity, since we still have no sink in one bathroom. I was told that would cost another $650 to come back and install it. They will work until they are paid in full, then abandon you. "
Mark G on October 2025

Master Bath Pros Inc
Master Bath Pros Inc
We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
"If you are in search of a company that does exceptional work and has a high quality of customer service.. look no further as these guys are true professionals!!!"
Nicholas O on October 2024
We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
"If you are in search of a company that does exceptional work and has a high quality of customer service.. look no further as these guys are true professionals!!!"
Nicholas O on October 2024
The New Salem, MA homeowners’ guide to sump pump installation services
From average costs to expert advice, get all the answers you need to get your job done.
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A main water shut-off valve controls water flow for your entire home. Here we break down the cost to replace a main water shut-off valve.
Constant dripping and a stiff shower handle can be the first (but not last) signs of a bad shower cartridge. Learn other signs and how to fix the issue.
If you like long showers, you may be wondering: How long should the hot water last in the shower? The answer depends on a few factors, so read on to find out.
Linear shower drains offer several stylistic options for your bathroom, but they can come at a cost. Keep reading to learn about linear shower drain pros and cons.
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