Long Home

So far so good. Shane is very thorough, responsive and down to earth.

Showed up on time and finished job as promised

They told us they would use a magnetic to pick up the nails never did. Had nails all over the driveway

I am EXTREMELY DISAPPOINTED with my recent experience with Long Home Products. I hired them to install a walk-in shower, and the installation process has been nothing short of a nightmare. Firstly, I was overcharged for the installation. Despite the high cost of 15k, I decided to proceed with the hope that I would receive a high-quality product and service. Unfortunately, that was not the case. The shower has leaked every time I use it, causing significant frustration and inconvenience. I reached out to Long Home Products to report the issue, expecting them to stand by their work and offer a solution. However, I was told that there is nothing they can do to help. This response is completely unacceptable and unprofessional. I strongly advise anyone considering Long Home Products for their home improvement needs to think twice. The combination of poor workmanship, overcharging, and lack of customer service has left me extremely dissatisfied. I hope this review helps others avoid the same negative experience.

Installed the wrong shower doors Did not show up the day they were supposed to.. They say we would get Compensated for the time we lost from Work. And they damaged our Sheetrock in the Living room when they did the demolition tovthe Tub / Shower The Biggest problem is we call and they always say someone will call back and NO ONE DOES IT IS VERY FRUSTRATING. ....

Prompt scheduling. Workers on time, competent, and tidy. Work completed on schedule.

Work not done yet. Hoping for the best. Michelle G. Is awesome .

So far, we have only contracted w/ them. No work started yet. So far has been a positive experience, remains to be seen. . .

YES

Chris was great to deal with, my wife and I are very happy with Long Baths!

We are very excited, Chris Reynard was great to meet with. Very knowledgeable!

Great experience with Chris Reynard!

Chris Reynard was great, Wayne and his guys made it happen too.

The main reason why I chose along was because my sales rep Chris was a professional, but also because they worked with my budget. Iâ m pleased with my new shower.

Chris Reynard and Long Baths did excellent work, great job guys!

Long Baths did great work for us! Chris was helpful, knowledgeable, and we thank him for his help!

Love our new shower, and really enjoyed our consultation with Chris Reynard. We would recommend you ask for him if you need your shower done!

I have long used LONG to do all my projects around my home. Time and time again they deliver quality! Thank you Chris Reynard and Long Baths, I love my new Walk-In Tub

Long Baths did well installing our shower, our representative Chris Reynard was great too!

Chris Reynard did a great job, thanks for following up, we enjoy our new shower!

Easiest consultation I have ever been through, Chris Reynard rocked the house, thanks again Long Baths!

Chris Reynard was great the installation was better than described, thank you Long Baths!

Chris Reynard was excellent, we are very happy!

Long Roofing ruined our home. While replacing our roof in June 2021, the Long team cut through a structural truss, resulting in our upstairs primary bathroom floor sinking an inch and ruining the structural integrity of that portion of our home. At our own expense, we hired a licensed engineer who said, due to Long mistake, the entire truss and bathroom need to be replaced and estimated the cost to be well over $100k. From a safety standpoint, he recommended not filling or using our bathtub as any additional weight on the damaged truss could result in the bathtub falling through the floor into our garage. Long has been awful to work with as we try to remedy a huge mistake they are responsible for and has been giving us the runaround for the past eight months. We reported them to the county, who issued them a Notice of Violation and now plans to issue an additional penalty because Long refuses to fix their mistake. Please do not use them and, if you have, please watch out for any cracks in your drywall or other signs of structural damage. They obviously have no idea what they are doing and could have compromised the structural integrity of your home, too. I am glad we were home to witness, photo, and video the dangerous workmanship as it was happening (yes, we tried to stop it but Long assured us their engineer had approved the work. Now, we know they never had an engineer review anything and they do not even have one on staff). I feel bad for all of the customers who this might have happened to in the past and have no idea that Long is at fault.

I am looking forward to returning to this site to change my rating to a 5. Erwin and Will were fantastic! I was so pleased to speak with them. I am very excited about this project. Thank you.