"In late June of 2023, Neo and his apprentice replaced our water heater. Neo did charge slightly more than Google reported as the average price in our geographic area. However, "you get what you pay for." Neo was diligent, friendly, efficient, and knowledgeable. Neo responded promptly to all telephone calls and text messages. There was no drama with Neo. Neo was a consummate professional. We would definitely recommend S&S Piping and Heat. When we experienced a runaway faucet and a broken shut-off valve in the spring of 2024, Neo was quick to respond. Our over-engineered faucet required more than the replacement of a simple washer. In a professional manner, Neo repaired the faucet, replaced the valve, and corrected a related water-pressure problem. As usual, Neo offered good, solid communications. Yet again, we would definitely recommend S&S Piping and Heat."
"I've called Sila before to work on my HVAC unit and realized they offer plumbing services when my tank-less water heater stopped working. They were able to come by that day I called to see what was wrong. Once they were onsite they deterimed my hot water valve stopped working and were able to replace it and got my hot water working in no time."
Experiencing issues with your heating, air conditioning, plumbing, or electrical systems? Cotti-Johnson is your reliable one-stop shop for all home comfort needs. From simple fixes to large-scale projects, our professional team handles everything with honesty and expertise. We offer 24/7 emergency services and specialized design services for landscape and indoor lighting. Trust us for top-notch, efficient, and transparent service. Visit our website at callcotti.com or call us at (833) 826-8844 to see how we can improve your home's comfort and efficiency.
"I called Ryan for my water heater leaking. He came within the same day, ready to go and replaced it quickly. He provided a great service and affordable price. Highly recommend him for any plumbing needs."
"Brandon did an excellent job on our water heater and whole house filters. He even identified issues that weren't related to his work and helped us fix them."
"Replaced our old boiler with a heat pump. Great experience ? professional crew, clean install, and clear communication. System works perfectly and the pricing was fair compared to other companies. Highly recommend."
"Amazing experience all around. Easy to schedule and to work with, good deal and amazing work installing a tankless water heater. I will definitely call for any future needs."
"I couldn't recommend these guys more. We had a 21-year old boiler replaced and upgraded, and a new hot water tank installed. I can't think of a single way they could have improved the whole process. From start to finish, they were knowledgeable, on time, clean, considerate, extremely professional and they did exactly what they said they would. The also installed a temporary hot water tank and left electric space heaters on the one night the burner was out of service. Everything is now working as they said it would, and a big bonus is their workmanship actually LOOKS great too! A+++"
The right way to vent a gas water heater is to have a pipe directly upward or slopes upward out of the house. Because hot air naturally rises, this type of venting will efficiently ensure that all gas moves out of the house. Your system may rely on fans or blowers as well.
Several signs indicate your water heater may be failing or in need of replacement. Key indicators include:
Age: A water heater older than ten years is approaching the end of its typical lifespan.
Water Quality: If you notice rusty or discolored water from your hot water faucets, or a foul odor similar to rotten eggs or sulfur, it can signal internal corrosion.
Unusual Noises: Banging, rumbling, or popping sounds from the tank often mean sediment has built up, causing the unit to overheat.
Leaks: Any water pooling around the base of the tank or visible leaks are clear signs of failure.
Performance Issues: A decline in performance, such as water not getting hot enough, taking longer to heat up, low water pressure, or decreased efficiency, suggests the unit is struggling.
Visible Damage: Obvious rust and corrosion on the exterior of the tank can indicate a more serious internal problem.
While these signs often point to replacement, some issues may be fixable. It's best to consult a professional plumber to diagnose the problem before investing in a new unit.
Price variations arise from size, type (tankless or tank), efficiency grades, and installation complexity, including labor and materials.
You don’t have to replace expansion tanks at the same time as your hot water heater. You may be able to go six to 12 years or more before needing to replace your expansion tank. At $150 to $450, hot water heater expansion tanks are usually much more affordable than the cost of hot water tanks themselves, which average about $1,190.
Electric water heaters do not need an attached vent, but the location of the water heater should allow for roughly 12 inches of clearance around it. This allows cool air to flow around the appliance and allows repair technicians to work on its components safely. The exact amount of clearance space required depends on your local building codes.
The Millis, MA homeowners’ guide to water heater services
From average costs to expert advice, get all the answers you need to get your job done.
Tankless water heater costs in Boston, MA depend on the size of your water heater, location, fuel type, and more. Keep reading to calculate your expenses.
Running out of hot water too quickly or hearing strange noises when you call for hot water? Use this water heater repair cost guide to see what a fix will cost in Boston, MA.
Who can install a water heater for you? Look to hire a water heater installation pro or a licensed plumber for this job because of the challenges involved.
The average lifespan of water heaters is 6 to 15 years for conventional models and up to 20 for tankless ones, but it can be less if they are not properly maintained.