Get matched with top water heater pros in Millis, MA

"In late June of 2023, Neo and his apprentice replaced our water heater. Neo did charge slightly more than Google reported as the average price in our geographic area. However, "you get what you pay for." Neo was diligent, friendly, efficient, and knowledgeable. Neo responded promptly to all telephone calls and text messages. There was no drama with Neo. Neo was a consummate professional. We would definitely recommend S&S Piping and Heat. When we experienced a runaway faucet and a broken shut-off valve in the spring of 2024, Neo was quick to respond. Our over-engineered faucet required more than the replacement of a simple washer. In a professional manner, Neo repaired the faucet, replaced the valve, and corrected a related water-pressure problem. As usual, Neo offered good, solid communications. Yet again, we would definitely recommend S&S Piping and Heat."

"I've called Sila before to work on my HVAC unit and realized they offer plumbing services when my tank-less water heater stopped working. They were able to come by that day I called to see what was wrong. Once they were onsite they deterimed my hot water valve stopped working and were able to replace it and got my hot water working in no time."

"Robert D. Exceeded our expectations for our annual heating system preventive maintenance. System tested for both zones, all my questions answered."

"I called Ryan for my water heater leaking. He came within the same day, ready to go and replaced it quickly. He provided a great service and affordable price. Highly recommend him for any plumbing needs."

"Brandon did an excellent job on our water heater and whole house filters. He even identified issues that weren't related to his work and helped us fix them."

"They were very fast to respond to my call and were able to send someone within two hours. The replacement of the hot water heater went well. For the water pipes they use copper crimp fittings instead of soldering so it will be interesting to see how that holds up over the years. My only concern is how they ran the gas line. They use Gastite CSST which is fine, but the CSST is run so it goes downward then back up and then downward again before it enters black pipe that has a moisture trap. It seems to me that if there is any moisture it will end up in the CSST instead of the trap. In addition, there is a pretty good bend in the CSST right before it goes into the trap section. Also, Teflon tape was used on the all the joints instead of joint compound. I think I will get someone from a different company to come in and take a look at it."

"Replaced my water heater in an emergency and went tankless. Super happy with the entire team. They provided me temporary hot water and came back the next day to put on the tankless water heater. They gave me options and I’m happy with going tankless"

"Amazing experience all around. Easy to schedule and to work with, good deal and amazing work installing a tankless water heater. I will definitely call for any future needs."

"I couldn't recommend these guys more. We had a 21-year old boiler replaced and upgraded, and a new hot water tank installed. I can't think of a single way they could have improved the whole process. From start to finish, they were knowledgeable, on time, clean, considerate, extremely professional and they did exactly what they said they would. The also installed a temporary hot water tank and left electric space heaters on the one night the burner was out of service. Everything is now working as they said it would, and a big bonus is their workmanship actually LOOKS great too! A+++"

"They installed a new hot water heater for me back in March. Nine months later, a part failed. Although the water heater was under warranty, Burke told me I would have to pay the labor but the manufacturer would reimburse me. The manufacturer refused and Burke Plumbing and Heating stepped and reimbursed the labor fee of $250.00! They are awesome and I would highly recommend them to anyone!"