Get matched with top stair railing installation pros in Ludlow, MA

"Signed contract on May 8 for deck build.On May 12 rep came to my office to collect deposit of apprx $13,000. He said project team meeting on Wed & would update me then on start date etc. On Fri May 16 I had to reach out to him. He wrote the team had met & materials were ordered. An hour later he wrote back that he was misinformed & that his boss was going to call me next week. Despite this, dep check cashed. On Mon 5. 20 rep wrote back that they had forgotten certain costs & to proceed it would be $8,000 more. Not a typo. $8,000 more. No apology. Ridiculous, contract rescinded. I wrote that he could return my deposit at my office just as he had collected it. On Wednesday the 21st I got a text from "Tom," presumably the owner/boss, saying he would "drop a check in the mail" to my address. Today is May 30th, Friday, and still no check. Check at a minimum should have been overnighted. They owe me interest not to mention the deposit to hire a contractor who will honor contract. Bad."

"Great service every time, always on time, good communication."

"Overall, the finishing of my basement went pretty smooth. The Owens Corning product, drop down ceiling, and flooring are all really sharp. In the beginning everything went fast and smooth with the framing and wall/floor/ceiling install being done within 2 weeks. There were some hiccups with minor imperfections, tv mount in wrong spot, etc. Those were fixed promptly. After that is when I ran into issues with other items in my contract that were not taken care of and the project felt forgot about. Just had some minor electric work, stairs to get carpeted, and didn't receive hanging clips yet. I had to constantly ask about these items and every answer would be "I forgot to ask or send the clips". I eventually got the items completed, but am not happiest that it took almost a month and constant reminding to get these items that should've been scheduled for during the project."

"I was very impressed working with this company. Communication was superb right off the bat. We went over the job in detail, and it was completed perfectly. The company is very professional and pays attention to every detail. The price was good too! They also cleaned the area thoroughly and my property looks exquisite. Hire this company with confidence. Thank you!"

"Very happy with how everything went. Steve was extremely helpful through out the whole process and the bathroom came out amazing! Will definitely be my go to for any future renovations on the house"

"To All Homeowners Iâ  m proud to endorse Andy Michell on what I call quality workmanship at a fair price. He gets the job done within the time frame he feels it will take to get the job done right. Andy just finished installing a new deck and porch for my wife and I and we couldnâ  t be happier. He helped us in making the right choices when selecting the colors we could all agree on and some extra repairs that he pointed out for us to consider. He is truly a professional when it comes to home additions and repairs. Thanks Andy Bill Hastings Ware Ma."

"Total Remodeling just finished redoing my bathroom, and I absolutely love it! From start to finish, the team was professional, friendly, and really paid attention to every detail. The whole process was smooth, and the results are even better than I imagined. My bathroom looks amazing modern, clean, and exactly what I wanted. I’d highly recommend Total Remodeling to anyone thinking about updating their home!"

"So far so good. Shane is very thorough, responsive and down to earth."

"Will be finished Friday. Excellent experience."

"Did an amazing job on several projects - a deck rebuild, roof replacement, new stairs. Punctual, excellent communication, prompt answers to questions, crew was second to none. Will use Rattigan again!"