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Verified Reviews for Water Softener Service pros in Lenox, MA

*The Angi rating for Water Softener Service companies in Lenox, MA is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

*The HomeAdvisor rating for Water Softener Service companies in Lenox, MA is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

Last update on October 24, 2025

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Avatar for Drain Defense

Drain Defense

19 East Street
4.14(
14
)
•Approved Pro

Drain Defense

19 East Street
4.14(
14
)
•Approved Pro
Customers say: Super punctual
59 local quotes requested
1 years of experience

We focus on all kinds of drainage blockage and drain cleaning! We can do anywhere from 1-1/2” line to 10” line. We also can do water jetting, grease issues, smaller drain cleaning (like for slow drain sinks, toilets, floor drains, etc), camera pipe inspections, underground pipe locating, and more! We offer a diverse range of services tailored to meet the unique needs of every customer. We take a personalized approach to each project. We work closely with our clients to understand their vision, preferences, and budgetary requirements. We strive to exceed expectations by delivering exceptional service, great quality work, and professionalism on every job. Read more below on all the services we offer and contact us with any questions or to schedule a free estimate today!

"Fast, friendly service. They went the extra mile from the original job and fixed out basement sink. Thanks!"

Rob C on March 2025

We focus on all kinds of drainage blockage and drain cleaning! We can do anywhere from 1-1/2” line to 10” line. We also can do water jetting, grease issues, smaller drain cleaning (like for slow drain sinks, toilets, floor drains, etc), camera pipe inspections, underground pipe locating, and more! We offer a diverse range of services tailored to meet the unique needs of every customer. We take a personalized approach to each project. We work closely with our clients to understand their vision, preferences, and budgetary requirements. We strive to exceed expectations by delivering exceptional service, great quality work, and professionalism on every job. Read more below on all the services we offer and contact us with any questions or to schedule a free estimate today!

"Fast, friendly service. They went the extra mile from the original job and fixed out basement sink. Thanks!"

Rob C on March 2025

Avatar for Adirondack Pure LLC

Adirondack Pure LLC

7 Kendall Way
No reviews yet

Adirondack Pure LLC

7 Kendall Way
No reviews yet
Free onsite estimate

Water Treatment Systems, App Controlled Water system, Water testing, Low Maintenance Water Treatment Systems, Well Pump Replacement, Ultraviolet Water System, Well Treatment

Water Treatment Systems, App Controlled Water system, Water testing, Low Maintenance Water Treatment Systems, Well Pump Replacement, Ultraviolet Water System, Well Treatment

Avatar for All Towns Sewer and Drain Service

All Towns Sewer and Drain Service

332 Paumanake Ave
No reviews yet

All Towns Sewer and Drain Service

332 Paumanake Ave
No reviews yet
Free onsite estimate

Plumbing-sewer-drain cleaning heating service 24 hours emergency service same day service will beat any competitor‘s price

Plumbing-sewer-drain cleaning heating service 24 hours emergency service same day service will beat any competitor‘s price

Culligan Water Conditioning

392 Pittsfield Rd
1.50(
2
)

Culligan Water Conditioning

392 Pittsfield Rd
1.50(
2
)
75 years of experience

Culligan is the world’s leading water treatment company. For over 75 years, Culligan has led the way in water treatment technology, providing the most advanced products and solutions for the world’s water problems. Your local Culligan Man is your local water expert. He is dedicated to delivering high-quality water solutions that will improve the lives of his customers. Simply stated, Culligan believes that better water will make life better for you and your family. Today we offer the most technologically advanced products and services available, combined with the personal service of your local Culligan organization. Our entire line of water softeners, water filtration systems, drinking water systems, and whole-house filtration systems set the standard in the water treatment industry. Additional DBA - Culligan Water Conditioning Inc.

"I asked Culligan to come to my home to do the annual neutralizer servicing, so that I can put my house up for sale. They were supposed to come on Friday 4/11. When they showed up there was a landscaping truck in the driveway so they just turned around and left. They didn't call me, they didn't ask the landscapers to move the truck they just left. I explained that I cannot list my house for sale until this is taken care of and Paul apologized and said that the next time they could get out there would be the following Friday the 18th. My house is currently vacant and I live far away so I needed the technician to make sure to run the water for a bit after the service because the service stirs up the sediment and the water runs cloudy for a little while after it is serviced. I didn't want prospective buyers to see cloudy water coming out of the faucet. I received a phone call from Paul on Friday saying they didn't know what had happened but they were running the water and the water just stopped and they think something happened with the well pump. He said Kyle the technician turned all the water off and left because he didn’t know what happened. Paul was able to tell me that Kyle flushed the line by turning the garden hose on and leaving it running until the water stopped coming out. I could see on the camera he had it on full blast for a half hour. He drained the well completely dry. Anyone who has any experience with well water knows you can't run a faucet open for that long like that. I told Paul that someone needed to get out there first thing on Monday and turn the water back on and make sure that the pump was still operational and he hadn't burnt it out, otherwise I would need to get plumbers out there to fix it. Paul assured me that this would happen. I called Culligan Monday morning to confirm and spoke with Matt who had no idea what was going on and said he needed to talk to the technician to find out what happened on Friday. I told him I had already had this entire conversation with Paul and Matt had no knowledge of it. Matt said the technician would be there that day. Nobody showed up. I spoke with Matt again on Tuesday and he said that it would be taken care of. I reminded him again that I had the electronic door lock programmed to the Culligan phone number for the access code so that his technician could get in whenever he got there. I received a phone call later that day from someone else at Culligan saying the door was locked and they couldn't get in. I reminded them that I had already given them the code for the lock and they said that doesn't show up on the work order so the technician had no idea. The communication problems in this organization are unfathomable. I could see on the cameras that the gentleman was in and out in 8 minutes and this occurred around noon. I received no phone call from anybody on Tuesday letting me know if everything was OK. I called Wednesday morning to find out what had happened and spoke with Matt and he said everything was fine, the pump was operational and all the water was turned back on. I had a family member go out to the house today to make sure that was accurate and it was not. The water appears to be operational everywhere in the house except for one sink and toilet. My friend tried everything they could think of to figure out what the technician did and where the water was shut off but was unsuccessful. The shoddiness of the work and terrible communication has caused me incredible anxiety and frustration and I now have to hire a plumber to go figure out what these people did and fix it as I do not want them anywhere near my house ever again."

Suzanne K on April 2025

Culligan is the world’s leading water treatment company. For over 75 years, Culligan has led the way in water treatment technology, providing the most advanced products and solutions for the world’s water problems. Your local Culligan Man is your local water expert. He is dedicated to delivering high-quality water solutions that will improve the lives of his customers. Simply stated, Culligan believes that better water will make life better for you and your family. Today we offer the most technologically advanced products and services available, combined with the personal service of your local Culligan organization. Our entire line of water softeners, water filtration systems, drinking water systems, and whole-house filtration systems set the standard in the water treatment industry. Additional DBA - Culligan Water Conditioning Inc.

"I asked Culligan to come to my home to do the annual neutralizer servicing, so that I can put my house up for sale. They were supposed to come on Friday 4/11. When they showed up there was a landscaping truck in the driveway so they just turned around and left. They didn't call me, they didn't ask the landscapers to move the truck they just left. I explained that I cannot list my house for sale until this is taken care of and Paul apologized and said that the next time they could get out there would be the following Friday the 18th. My house is currently vacant and I live far away so I needed the technician to make sure to run the water for a bit after the service because the service stirs up the sediment and the water runs cloudy for a little while after it is serviced. I didn't want prospective buyers to see cloudy water coming out of the faucet. I received a phone call from Paul on Friday saying they didn't know what had happened but they were running the water and the water just stopped and they think something happened with the well pump. He said Kyle the technician turned all the water off and left because he didn’t know what happened. Paul was able to tell me that Kyle flushed the line by turning the garden hose on and leaving it running until the water stopped coming out. I could see on the camera he had it on full blast for a half hour. He drained the well completely dry. Anyone who has any experience with well water knows you can't run a faucet open for that long like that. I told Paul that someone needed to get out there first thing on Monday and turn the water back on and make sure that the pump was still operational and he hadn't burnt it out, otherwise I would need to get plumbers out there to fix it. Paul assured me that this would happen. I called Culligan Monday morning to confirm and spoke with Matt who had no idea what was going on and said he needed to talk to the technician to find out what happened on Friday. I told him I had already had this entire conversation with Paul and Matt had no knowledge of it. Matt said the technician would be there that day. Nobody showed up. I spoke with Matt again on Tuesday and he said that it would be taken care of. I reminded him again that I had the electronic door lock programmed to the Culligan phone number for the access code so that his technician could get in whenever he got there. I received a phone call later that day from someone else at Culligan saying the door was locked and they couldn't get in. I reminded them that I had already given them the code for the lock and they said that doesn't show up on the work order so the technician had no idea. The communication problems in this organization are unfathomable. I could see on the cameras that the gentleman was in and out in 8 minutes and this occurred around noon. I received no phone call from anybody on Tuesday letting me know if everything was OK. I called Wednesday morning to find out what had happened and spoke with Matt and he said everything was fine, the pump was operational and all the water was turned back on. I had a family member go out to the house today to make sure that was accurate and it was not. The water appears to be operational everywhere in the house except for one sink and toilet. My friend tried everything they could think of to figure out what the technician did and where the water was shut off but was unsuccessful. The shoddiness of the work and terrible communication has caused me incredible anxiety and frustration and I now have to hire a plumber to go figure out what these people did and fix it as I do not want them anywhere near my house ever again."

Suzanne K on April 2025

Avatar for Northeast Water Wells Inc

Northeast Water Wells Inc

50 River St
2.33(
3
)

Northeast Water Wells Inc

50 River St
2.33(
3
)
Customers say: Quick response
59 years of experience

Northeast Water Wells has been providing quality water systems throughout Massachusetts and New Hampshire since 1966. We are fully licensed and insured in both states. Being a third generation company Northeast Water Wells focus has always been on the complete system beginning with the well and continuing with our ongoing customer support. At Northeast Water Wells Inc not only do we specialize in Water Well real estate testing but also install and service complete water well pumping systems, install artesian water wells, Geothermal well installation, emergency service and so much more. Northeast Water Wells not only specializes in residential applications but we also cover the following applications as well; Commercial systems, Industrial systems, Municipal systems, Community Wells Systems, Geothermal Wells, Agricultural Water systems and Irrigation Wells. At Northeast Water Wells are services are not limited to well and pump installation we also have a plethora of other services available. Northeast water wells experienced technicians also specialize in Artesian Water Well Abandonment, Well Rehabilitation, Water Well Chlorination, Submersible water pumps, Jet pumps, Constant Pressure Pumps, Pressure Boosting Pumps, Solar/ wind powered pumping systems. Water Pressure holding tanks, Atmospheric Water Holding tanks, Water Quality/ Quantity testing, water conditioning and treatment, filtration, sanitizers, water softeners, hydrofracture, zone fracture, Water Well Maintenance and Well Efficiency Audits. Northeast Water Wells Inc has very strict employee policies including but not limited to the following; Detailed saftey policy, Osha 10, A No tolerance Drug and Alcohol Policy managed by a third party compliance company, routine background and driving record checks. The saftey of not only our employees but also our clients is our top priority.

Northeast Water Wells has been providing quality water systems throughout Massachusetts and New Hampshire since 1966. We are fully licensed and insured in both states. Being a third generation company Northeast Water Wells focus has always been on the complete system beginning with the well and continuing with our ongoing customer support. At Northeast Water Wells Inc not only do we specialize in Water Well real estate testing but also install and service complete water well pumping systems, install artesian water wells, Geothermal well installation, emergency service and so much more. Northeast Water Wells not only specializes in residential applications but we also cover the following applications as well; Commercial systems, Industrial systems, Municipal systems, Community Wells Systems, Geothermal Wells, Agricultural Water systems and Irrigation Wells. At Northeast Water Wells are services are not limited to well and pump installation we also have a plethora of other services available. Northeast water wells experienced technicians also specialize in Artesian Water Well Abandonment, Well Rehabilitation, Water Well Chlorination, Submersible water pumps, Jet pumps, Constant Pressure Pumps, Pressure Boosting Pumps, Solar/ wind powered pumping systems. Water Pressure holding tanks, Atmospheric Water Holding tanks, Water Quality/ Quantity testing, water conditioning and treatment, filtration, sanitizers, water softeners, hydrofracture, zone fracture, Water Well Maintenance and Well Efficiency Audits. Northeast Water Wells Inc has very strict employee policies including but not limited to the following; Detailed saftey policy, Osha 10, A No tolerance Drug and Alcohol Policy managed by a third party compliance company, routine background and driving record checks. The saftey of not only our employees but also our clients is our top priority.

Best Yet Installation

15A S Spencer Rd
3.29(
7
)

Best Yet Installation

15A S Spencer Rd
3.29(
7
)
24 years of experience

we started business 16 years ago with 1 truck delivering and installing home appliances , we have grown to 20 employees and several sub contractors.we are a company that strives for customer satisfaction, meaning when we enter your home we are there from start to finish with hopes of having a lifetime customer,we have brought everything in house from plumbing,electrical to carpentry. if the customer needs something done we will get it done. we have many resources to achieve just about any task.

"they are contracted by Costco to do installs. They love to find things so they can charge you more. Sometimes its "not upto code" and others its "need a new something otherwise we cannot install""

Samir M on February 2025

we started business 16 years ago with 1 truck delivering and installing home appliances , we have grown to 20 employees and several sub contractors.we are a company that strives for customer satisfaction, meaning when we enter your home we are there from start to finish with hopes of having a lifetime customer,we have brought everything in house from plumbing,electrical to carpentry. if the customer needs something done we will get it done. we have many resources to achieve just about any task.

"they are contracted by Costco to do installs. They love to find things so they can charge you more. Sometimes its "not upto code" and others its "need a new something otherwise we cannot install""

Samir M on February 2025

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Water Softeners questions, answered by experts

If your water softener repair is fairly straightforward, like a simple filter replacement, then you can probably do it yourself with little risk. However, anything beyond a simple fix should be addressed by someone with extensive plumbing expertise to avoid costly water softener problems, like leaks. 

That said, even simple problems can be complicated to diagnose, particularly if your water softener is attached to a whole-house treatment system. So, unless you feel absolutely certain that the problem is an easy fix that you can take on yourself, it's probably best to hire a plumber to diagnose and fix the problem.

A tankless water heater should be at least 10 feet away from a water softener, although the pros you hire for water softener installation can help you determine the correct distance. These two units need to have some distance between them to prevent hot water from the tankless water heater from flowing backward into the water softener when it runs a regeneration cycle.

Just as hard water can wreak havoc on your skin by drying it out, it’s also not great for your hair. That’s because hard water won’t rinse out shampoo and conditioner as effectively as soft water can. All that product buildup isn’t good news for your hair, which can look dull and limp over time with hard water.

Water softeners are worth the money if you live in an area with hard water. Hard water is safe to drink, but it poses serious threats to your plumbing system. The minerals in hard water will gradually build up on the inside walls of your pipes, reducing water flow to your fixtures. The minerals can also gradually corrode your plumbing system, reduce its lifespan, and increase the risk of leaks. Hard water also makes soap and detergent less effective. Water softener systems can solve all these issues, making them a great investment.

Water purifiers and water softeners serve different purposes, so the best one will depend on your particular needs. Water purifiers remove contaminants from water (such as bacteria, viruses, and chemicals), leaving you with ultra-clean and safe water. However, water softeners remove minerals from your water so that the water doesn’t leave stains around your house or cause plumbing problems.

The Lenox, MA homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

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