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Verified Reviews for Water Softener Service pros in Lenox, MA

*The Angi rating for Water Softener Service companies in Lenox, MA is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

*The HomeAdvisor rating for Water Softener Service companies in Lenox, MA is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

Last update on January 04, 2026

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Avatar for Environmental Testing & Research Laboratories, Inc

Environmental Testing & Research Laboratories, Inc

4.85(
347
)

Environmental Testing & Research Laboratories, Inc

4.85(
347
)
Customers say: True professional
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

Laframboise Well Drilling Inc

3.88(
8
)

Laframboise Well Drilling Inc

3.88(
8
)
Customers say: Quick response
71 years of experience

Family owned and operated since 1955, LaFramboise Well Drilling, Inc. has served the drilling and water needs of builders, developers, engineers, municipal and private water companies, state and federal agencies and homeowners throughout Connecticut, Rhode Island, Massachusetts and New York. Over the years we have earned the trust of our customers as a reliable, professional company equipped to provide a wide range of technical services that includes water well drilling, pump system design and installation, well inspecting and pump testing, well development, water filtration and treatment, and environmental/geo-technical drilling. Additional e-mail - [email protected]. Additional address - Po Box 303, Thompson, CT 06277.

"We had an emergency - our water pump tank failed and water was flooding our basement. I shut off the tank and called a couple local plumbers but none were available. Then I called LaFramboise Well service in Thompson. Their team arrived in about 30 minutes and replaced our 29 year old pump and valves with a new system in less than an hour. Amazingly quick service and a job well done! Very pleased we chose to call them (it was the first time we'd used them)."

Keith E on November 2023

Family owned and operated since 1955, LaFramboise Well Drilling, Inc. has served the drilling and water needs of builders, developers, engineers, municipal and private water companies, state and federal agencies and homeowners throughout Connecticut, Rhode Island, Massachusetts and New York. Over the years we have earned the trust of our customers as a reliable, professional company equipped to provide a wide range of technical services that includes water well drilling, pump system design and installation, well inspecting and pump testing, well development, water filtration and treatment, and environmental/geo-technical drilling. Additional e-mail - [email protected]. Additional address - Po Box 303, Thompson, CT 06277.

"We had an emergency - our water pump tank failed and water was flooding our basement. I shut off the tank and called a couple local plumbers but none were available. Then I called LaFramboise Well service in Thompson. Their team arrived in about 30 minutes and replaced our 29 year old pump and valves with a new system in less than an hour. Amazingly quick service and a job well done! Very pleased we chose to call them (it was the first time we'd used them)."

Keith E on November 2023

Avatar for Mr. Rooter Plumbing of Berkshire County

Mr. Rooter Plumbing of Berkshire County

5.00(
2
)

Mr. Rooter Plumbing of Berkshire County

5.00(
2
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today. Additional contact names - John Richardson, Ellen Richardson. Also serving - North Adams, North Egremont, Otis, Pittsfield, Richmond, Sandisfield, Savoy, Sheffield , South Egremont, South Lee, Southfield, Stockbridge, Tyringham, West Stockbridge, Williamstown & Windsor Counties.

At Mr. Rooter® Plumbing every customer’s individual needs are important. Whether it’s a simple sink clog or a damaged sewer line, you can count on a Mr. Rooter plumber to take care of your plumbing needs – day or night – with never an overtime charge. Our professional service, quality products and honest, up-front pricing make Mr. Rooter the best value in plumbing services nationwide. Mr. Rooter is ready for all emergency plumbing issues, from clogged drains and sewage backups to frozen pipes and leaking water heaters. You can count on an expert diagnosis from Mr. Rooter with our camera inspection tools. Then we’ll fix it right the first time, whether it takes HydroScrub® drain cleaning or trenchless pipe repair, with courteous smiles on our faces. There's a reason they call us Mr.® Call your local Mr. Rooter today. Additional contact names - John Richardson, Ellen Richardson. Also serving - North Adams, North Egremont, Otis, Pittsfield, Richmond, Sandisfield, Savoy, Sheffield , South Egremont, South Lee, Southfield, Stockbridge, Tyringham, West Stockbridge, Williamstown & Windsor Counties.

Best Yet Installation

3.29(
7
)

Best Yet Installation

3.29(
7
)
25 years of experience

we started business 16 years ago with 1 truck delivering and installing home appliances , we have grown to 20 employees and several sub contractors.we are a company that strives for customer satisfaction, meaning when we enter your home we are there from start to finish with hopes of having a lifetime customer,we have brought everything in house from plumbing,electrical to carpentry. if the customer needs something done we will get it done. we have many resources to achieve just about any task.

"they are contracted by Costco to do installs. They love to find things so they can charge you more. Sometimes its "not upto code" and others its "need a new something otherwise we cannot install""

Samir M on February 2025

we started business 16 years ago with 1 truck delivering and installing home appliances , we have grown to 20 employees and several sub contractors.we are a company that strives for customer satisfaction, meaning when we enter your home we are there from start to finish with hopes of having a lifetime customer,we have brought everything in house from plumbing,electrical to carpentry. if the customer needs something done we will get it done. we have many resources to achieve just about any task.

"they are contracted by Costco to do installs. They love to find things so they can charge you more. Sometimes its "not upto code" and others its "need a new something otherwise we cannot install""

Samir M on February 2025

Avatar for DrinkFromTheRock.com

DrinkFromTheRock.com

No reviews yet

DrinkFromTheRock.com

No reviews yet
14 years of experience

We specialize in providing quality services to our customers. We offer complete water filtration systems to residential and commercial customers. Our products are cost effective reliable.

We specialize in providing quality services to our customers. We offer complete water filtration systems to residential and commercial customers. Our products are cost effective reliable.

Avatar for Northeast Water Wells Inc

Northeast Water Wells Inc

2.33(
3
)

Northeast Water Wells Inc

2.33(
3
)
Customers say: Quick response
60 years of experience

Northeast Water Wells has been providing quality water systems throughout Massachusetts and New Hampshire since 1966. We are fully licensed and insured in both states. Being a third generation company Northeast Water Wells focus has always been on the complete system beginning with the well and continuing with our ongoing customer support. At Northeast Water Wells Inc not only do we specialize in Water Well real estate testing but also install and service complete water well pumping systems, install artesian water wells, Geothermal well installation, emergency service and so much more. Northeast Water Wells not only specializes in residential applications but we also cover the following applications as well; Commercial systems, Industrial systems, Municipal systems, Community Wells Systems, Geothermal Wells, Agricultural Water systems and Irrigation Wells. At Northeast Water Wells are services are not limited to well and pump installation we also have a plethora of other services available. Northeast water wells experienced technicians also specialize in Artesian Water Well Abandonment, Well Rehabilitation, Water Well Chlorination, Submersible water pumps, Jet pumps, Constant Pressure Pumps, Pressure Boosting Pumps, Solar/ wind powered pumping systems. Water Pressure holding tanks, Atmospheric Water Holding tanks, Water Quality/ Quantity testing, water conditioning and treatment, filtration, sanitizers, water softeners, hydrofracture, zone fracture, Water Well Maintenance and Well Efficiency Audits. Northeast Water Wells Inc has very strict employee policies including but not limited to the following; Detailed saftey policy, Osha 10, A No tolerance Drug and Alcohol Policy managed by a third party compliance company, routine background and driving record checks. The saftey of not only our employees but also our clients is our top priority.

Northeast Water Wells has been providing quality water systems throughout Massachusetts and New Hampshire since 1966. We are fully licensed and insured in both states. Being a third generation company Northeast Water Wells focus has always been on the complete system beginning with the well and continuing with our ongoing customer support. At Northeast Water Wells Inc not only do we specialize in Water Well real estate testing but also install and service complete water well pumping systems, install artesian water wells, Geothermal well installation, emergency service and so much more. Northeast Water Wells not only specializes in residential applications but we also cover the following applications as well; Commercial systems, Industrial systems, Municipal systems, Community Wells Systems, Geothermal Wells, Agricultural Water systems and Irrigation Wells. At Northeast Water Wells are services are not limited to well and pump installation we also have a plethora of other services available. Northeast water wells experienced technicians also specialize in Artesian Water Well Abandonment, Well Rehabilitation, Water Well Chlorination, Submersible water pumps, Jet pumps, Constant Pressure Pumps, Pressure Boosting Pumps, Solar/ wind powered pumping systems. Water Pressure holding tanks, Atmospheric Water Holding tanks, Water Quality/ Quantity testing, water conditioning and treatment, filtration, sanitizers, water softeners, hydrofracture, zone fracture, Water Well Maintenance and Well Efficiency Audits. Northeast Water Wells Inc has very strict employee policies including but not limited to the following; Detailed saftey policy, Osha 10, A No tolerance Drug and Alcohol Policy managed by a third party compliance company, routine background and driving record checks. The saftey of not only our employees but also our clients is our top priority.

Culligan Water Conditioning

1.50(
2
)

Culligan Water Conditioning

1.50(
2
)
76 years of experience

Culligan is the world’s leading water treatment company. For over 75 years, Culligan has led the way in water treatment technology, providing the most advanced products and solutions for the world’s water problems. Your local Culligan Man is your local water expert. He is dedicated to delivering high-quality water solutions that will improve the lives of his customers. Simply stated, Culligan believes that better water will make life better for you and your family. Today we offer the most technologically advanced products and services available, combined with the personal service of your local Culligan organization. Our entire line of water softeners, water filtration systems, drinking water systems, and whole-house filtration systems set the standard in the water treatment industry. Additional DBA - Culligan Water Conditioning Inc.

"I asked Culligan to come to my home to do the annual neutralizer servicing, so that I can put my house up for sale. They were supposed to come on Friday 4/11. When they showed up there was a landscaping truck in the driveway so they just turned around and left. They didn't call me, they didn't ask the landscapers to move the truck they just left. I explained that I cannot list my house for sale until this is taken care of and Paul apologized and said that the next time they could get out there would be the following Friday the 18th. My house is currently vacant and I live far away so I needed the technician to make sure to run the water for a bit after the service because the service stirs up the sediment and the water runs cloudy for a little while after it is serviced. I didn't want prospective buyers to see cloudy water coming out of the faucet. I received a phone call from Paul on Friday saying they didn't know what had happened but they were running the water and the water just stopped and they think something happened with the well pump. He said Kyle the technician turned all the water off and left because he didn’t know what happened. Paul was able to tell me that Kyle flushed the line by turning the garden hose on and leaving it running until the water stopped coming out. I could see on the camera he had it on full blast for a half hour. He drained the well completely dry. Anyone who has any experience with well water knows you can't run a faucet open for that long like that. I told Paul that someone needed to get out there first thing on Monday and turn the water back on and make sure that the pump was still operational and he hadn't burnt it out, otherwise I would need to get plumbers out there to fix it. Paul assured me that this would happen. I called Culligan Monday morning to confirm and spoke with Matt who had no idea what was going on and said he needed to talk to the technician to find out what happened on Friday. I told him I had already had this entire conversation with Paul and Matt had no knowledge of it. Matt said the technician would be there that day. Nobody showed up. I spoke with Matt again on Tuesday and he said that it would be taken care of. I reminded him again that I had the electronic door lock programmed to the Culligan phone number for the access code so that his technician could get in whenever he got there. I received a phone call later that day from someone else at Culligan saying the door was locked and they couldn't get in. I reminded them that I had already given them the code for the lock and they said that doesn't show up on the work order so the technician had no idea. The communication problems in this organization are unfathomable. I could see on the cameras that the gentleman was in and out in 8 minutes and this occurred around noon. I received no phone call from anybody on Tuesday letting me know if everything was OK. I called Wednesday morning to find out what had happened and spoke with Matt and he said everything was fine, the pump was operational and all the water was turned back on. I had a family member go out to the house today to make sure that was accurate and it was not. The water appears to be operational everywhere in the house except for one sink and toilet. My friend tried everything they could think of to figure out what the technician did and where the water was shut off but was unsuccessful. The shoddiness of the work and terrible communication has caused me incredible anxiety and frustration and I now have to hire a plumber to go figure out what these people did and fix it as I do not want them anywhere near my house ever again."

Suzanne K on April 2025

Culligan is the world’s leading water treatment company. For over 75 years, Culligan has led the way in water treatment technology, providing the most advanced products and solutions for the world’s water problems. Your local Culligan Man is your local water expert. He is dedicated to delivering high-quality water solutions that will improve the lives of his customers. Simply stated, Culligan believes that better water will make life better for you and your family. Today we offer the most technologically advanced products and services available, combined with the personal service of your local Culligan organization. Our entire line of water softeners, water filtration systems, drinking water systems, and whole-house filtration systems set the standard in the water treatment industry. Additional DBA - Culligan Water Conditioning Inc.

"I asked Culligan to come to my home to do the annual neutralizer servicing, so that I can put my house up for sale. They were supposed to come on Friday 4/11. When they showed up there was a landscaping truck in the driveway so they just turned around and left. They didn't call me, they didn't ask the landscapers to move the truck they just left. I explained that I cannot list my house for sale until this is taken care of and Paul apologized and said that the next time they could get out there would be the following Friday the 18th. My house is currently vacant and I live far away so I needed the technician to make sure to run the water for a bit after the service because the service stirs up the sediment and the water runs cloudy for a little while after it is serviced. I didn't want prospective buyers to see cloudy water coming out of the faucet. I received a phone call from Paul on Friday saying they didn't know what had happened but they were running the water and the water just stopped and they think something happened with the well pump. He said Kyle the technician turned all the water off and left because he didn’t know what happened. Paul was able to tell me that Kyle flushed the line by turning the garden hose on and leaving it running until the water stopped coming out. I could see on the camera he had it on full blast for a half hour. He drained the well completely dry. Anyone who has any experience with well water knows you can't run a faucet open for that long like that. I told Paul that someone needed to get out there first thing on Monday and turn the water back on and make sure that the pump was still operational and he hadn't burnt it out, otherwise I would need to get plumbers out there to fix it. Paul assured me that this would happen. I called Culligan Monday morning to confirm and spoke with Matt who had no idea what was going on and said he needed to talk to the technician to find out what happened on Friday. I told him I had already had this entire conversation with Paul and Matt had no knowledge of it. Matt said the technician would be there that day. Nobody showed up. I spoke with Matt again on Tuesday and he said that it would be taken care of. I reminded him again that I had the electronic door lock programmed to the Culligan phone number for the access code so that his technician could get in whenever he got there. I received a phone call later that day from someone else at Culligan saying the door was locked and they couldn't get in. I reminded them that I had already given them the code for the lock and they said that doesn't show up on the work order so the technician had no idea. The communication problems in this organization are unfathomable. I could see on the cameras that the gentleman was in and out in 8 minutes and this occurred around noon. I received no phone call from anybody on Tuesday letting me know if everything was OK. I called Wednesday morning to find out what had happened and spoke with Matt and he said everything was fine, the pump was operational and all the water was turned back on. I had a family member go out to the house today to make sure that was accurate and it was not. The water appears to be operational everywhere in the house except for one sink and toilet. My friend tried everything they could think of to figure out what the technician did and where the water was shut off but was unsuccessful. The shoddiness of the work and terrible communication has caused me incredible anxiety and frustration and I now have to hire a plumber to go figure out what these people did and fix it as I do not want them anywhere near my house ever again."

Suzanne K on April 2025

Avatar for All Towns Sewer and Drain Service

All Towns Sewer and Drain Service

No reviews yet

All Towns Sewer and Drain Service

No reviews yet
Free onsite estimate

Plumbing-sewer-drain cleaning heating service 24 hours emergency service same day service will beat any competitor‘s price

Plumbing-sewer-drain cleaning heating service 24 hours emergency service same day service will beat any competitor‘s price

Avatar for Adirondack Pure LLC

Adirondack Pure LLC

No reviews yet

Adirondack Pure LLC

No reviews yet
Free onsite estimate

Water Treatment Systems, App Controlled Water system, Water testing, Low Maintenance Water Treatment Systems, Well Pump Replacement, Ultraviolet Water System, Well Treatment

Water Treatment Systems, App Controlled Water system, Water testing, Low Maintenance Water Treatment Systems, Well Pump Replacement, Ultraviolet Water System, Well Treatment

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Water Softeners questions, answered by experts

The chemicals in a water softener can wear down the anode rod in the heater and shorten its life span. However, for most people, the benefits of the softener outweigh this potential drawback.

Have a plumber inspect the anode rod annually for damage, as replacing the anode rod is far less expensive than replacing the entire water heater.

It’s unlikely that hard water on its own could cause substantial hair loss or damage, though it’s true that bathing in hard water can cause your scalp to feel itchy or flaky and might dull your hair’s natural shine. Using high-quality shampoo and conditioner or buying a whole-home water softener can decrease these issues.

A lower-end water softener would cost around $900, not including installation. Each home has different requirements, water hardness, and number of inhabitants, so there’s a huge range in pricing—$600 to over $6,000. The average water softener repair bill is around $500, meaning it’s a much better option to repair any issues and only replace your softener if absolutely necessary. 

Choosing involves understanding water hardness levels, household size, desired features, and consulting professionals experienced in suitable system types.

Hard water isn’t necessarily bad for you. In some ways, it’s good for you. If you’re deficient in magnesium or calcium, hard water can give you a mineral boost that you wouldn’t get with soft water. However, this is where the benefits of hard water pretty much stop. Hard water can cause many minor inconveniences and lead to costly, premature replacements of your water-using appliances.

The Lenox, MA homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

See all articles

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