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"Just do it! If you are reading the reviews, you must be exploring your options. Well, you have FOUND the right company! I know I did. My experience with Affordable Cabinet Refacing was beyond my expectations. From the first phone call to Debra, her thorough and clearly presented email outlining the process to Chuck's informative visit to present (exhuberantly, but not high pressure) my options, I felt very comfortable moving forward. When Shawn arrived to measure (a kitchen initially built over 150 years ago), I was beyond impressed with his meticulous measuring and attention to detail. When Guy and Mike arrived, they were the icing on the cake. Their professional manner, work ethic, and skill transformed the kitchen to the one I dreamt of. Read the other reviews and chuckle at mine, but rest assured, you have FOUND the right company, because the have the highest quality product with an incredible team behind it. In today's world, the right people make all the difference. Kudos to each of them!"

"He did excellent job and he's very good."

"Troy and Ace Floor pick up the phone but don’t honor their commitment and lack integrity in dealing customers . They started what was supposed to be a 3 day stair case sanding and refinish job on 6/14/2023. They sanded for 2 days and said they would return on Monday, with still 2 days of staining and poly to go it was now a 5 day project. After no showing we called and were told the schedule was full and they would come back in a week. We explained we had other trades coming in and would need it done sooner. Troy promptly told us he could not help us and suggested we part ways. I would have expected him to say we will get someone out soonest and how can we make it right. This company is a volume business and you are a number…they have 50 jobs a week, as Troy told us. I would stay clear, they lack ethics and integrity"

"John Balayan, the owner of Arakelian Rugs, is truly amazing! We called Arakelian Rugs after a disastrous spill on our oriental rug that resulted in red splatters in a large section of the rug. John not only immediately contacted us, he also came right out to see if it would even be possible to repair the damage. We are truly amazed that the team at Arakelian was able to restore our rug - we cannot even see any remnants of the stain! John gave us a timeframe for each step of the process and kept in touch with us throughout. We then had several other rugs cleaned at very reasonable prices. The rugs were picked up, delivered, and placed. We also purchased new padding which makes such a difference. We are truly grateful to the entire team at Arakelian Rugs for such professional and outstanding service."

"Over the course of two weeks they were on-time, respectful and easy to work with."

"As an award-winning journalist with an investigative reporting background, I am shocked that Empire Today has been in business as long as they have with how poorly they treat customers. We had a luxury vinyl plank floor installed last August. The salesperson assured us that this was scratch-proof, but that if we did have any issues, the warranty would cover it and that Empire had a great warranty. Well, six months later, the floor is covered in scratches from light use - essentially from pulling out a chair here and there and walking across it. It's in a dining room, so we hardly ever eat in there and mostly walk through it. We have sat at the table a handful of times in six months. Yes, we have pulled out chairs for those times, but who would expect scratches like this from such mild use? We're pulling them out gently, not dragging them across the floor. Clearly, this floor was defective when installed if it was supposed to be as scratch-proof as the salesperson said it was. Their customer service manager (based in Massachusetts) has been extremely rude and unsympathetic and insists the manufacturer warranty and the one-year Empire workmanship and servicing warranty don't cover scratches. This goes against everything the salesperson told us. The one-year warranty has a list of what is not covered and scratches is not among them. It says you can obtain warranty services for defects. When I suggested that these scratches were a defect that got worse over time, the customer service manager LAUGHED AT ME and said she had my email saying that we caused it by pulling out chairs. I asked to speak to someone above her, and she refused to give me another name. I said, I'm upset enough to go to the Better Business Bureau and you're telling me there is no one else I can speak to who is above you and has the authority to potentially rectify this? By this point, I was raising my voice as she was so rude and unsympathetic. She repeated she was the customer service manager and there was nothing else that could be done, other than express our frustration to the sales manager so they were aware that possibly their sales team was giving out incorrect information. However, the sales manager, according to her, would not have the authority to rectify the situation because, apparently, she is the only one within the entire Empire Today Corp. who can be bothered with customer service problems. What??? She wished me a good day and hung up on me, not caring that I was prepared to go to the Business Bureau, write negative reviews, and do whatever I could to resolve this. She chuckled again and said, “You do what you need to do, but the warranty does not cover scratches.” I have never dealt with a customer service manager who was so unhelpful and rude, just shutting me down completely. Unbelievable and we will be taking this to the Better Business Bureau and making sure everyone we know does not use this company."