"Hired Bay State to take out my old bathtub and shower and replace it with a new walk-in shower. Fabio, the installer, and Daniel, his helper, were excellent! Very professional, efficient and took an eye sore of a bathroom and made it a gorgeous place to take a shower in now. From the beginning, everyone I dealt with were friendly, helpful and professional. Jim, the design consultant, helped us decide on what we wanted and how we were going to get it accomplished. The owner, Jen, was helpful in explaining some things we weren't too sure about and the girls in the office, Sarah and Destiny, were pleasant and patient as we had to re-schedule several times for various reasons on our own part. Bay State accomodated us at every turn. It's a rarity these days to find customer service like they have here. It was a bit expensive but you also get what you pay for. The craftsmanship was excellent and the product itself is top notch. It is MADE IN THE USA, also!"

"It was so nice to have the job finished in one day. It will take more to finish the rest of the bathroom job of replace sink and sand/paint."

"I had my roof replaced. The salesperson was knowledgeable and very personable. Bridget was amazing. Communication was great throughout the entire process and I was satisfied with the results."

"Replaced a 16 year old water heater and fixed a leak under my kitchen sink for a reasonable price and even left my condo hallway cleaner than it has ever been. Highly recommend."

"A+++ Patriot was SUBSTANTIALLY less than all the other quotes I received. I wish we called them first! The remodeling project exceeded all expectations, transforming the bathroom into a stunning, modern space. The old bathtub, which had been in use for 25 years, was becoming increasingly difficult for a 90-year-old to navigate due to its high step. Now, thanks to the thoughtful renovation, there is a comfortable and easily accessible shower that allows me to sit down and enjoy the experience without any struggle. The new design is not only beautiful but also incredibly functional, making my daily routine much more enjoyable and safe."

"The jobs went great and were done correctly! Very insightful and has a vision on how he would like things to be accomplished. He took his time to with me to walk my basement and gave me a better price than other plumbers to replace water lines. He really looks out for his customers and makes sure you know all the pricing for a job before hand. Very respectful and professional man, who clearly takes pride in his profession!"

"Hired for plumbing only, but offered solution for heater replacement as well. It is great to find someone like Al that is willing to follow through with the scope of this project from rough to final inspections."

"Rich responded to my request for water heater service on a Saturday almost immediately. After quickly determining the tank would require replacement he arranged to secure a replacement (under warranty). Rich and his son arrived tank in hand on Monday and promptly got to work. Great job guys!"

"The two gentleman were on time, professional and did a great job while closing the pool. I would not hesitate to hire them to do work in the future."

"I liked Jamey very much, he was very reasonable and very professional. We decided to use the same brand boiler that we were replacing and he did not have that brand. I would definitely recommend him to anyone interested in replacing a boiler."