Get matched with top water heater pros in Boylston, MA

"Absolute ripoff, along with shady business practices. They were prompt and courteous, but that's about it. The technician came and had to replace a $200 part on my boiler, it took him under an hour to do the work. A simple Google search showed at least 10 places to buy the exact part, all around $200. No other parts were needed for this repair, I researched what is involved. I was charged almost $1000, including their $89 diagnostic fee just to walk in the door. So apparently it's a $600+/hour labor rate? I'm obviously in the wrong line of work. This was not an off hours emergency call either, it was a scheduled appointment in the middle of a weekday. The shadiest part of the entire thing was that on the invoice (that they email you later) they bury all the cost, it's not itemized i.e. labor vs parts cost. It just says replaced (part) = $1000. A super scummy and shady way to run a "professional" business, taking advantage of people who don't know any better. I wouldn't be surprised if they also sell used cars. Never again Gervais. You've all been warned."

"Bright knows exactly what he's doing and how to fix a major plumbing issue. Very professional, prompt, has very clear communication, is hard working, very hard working, and personable. He has the proper equipment do diagnose and fix the problem in a timely manner. His knowledge of plumbing is also exemplary. It was a pleasure doing business with him and will hire him for future jobs. Thank you Bright!"

"This may be my 3rd or 4th review, I lost track but the job results don't change. Chris and his staff are consummate professionals. He's a busy guy, so you may have to wait a while to get your work done, but he won't lie to you about time, and having the job done right the first time is well worth the wait. I can't say enough good things about his company, and highly reccomend him for any home repairs or remodels. Thank again Chris!!!"

"He did a great job. I am very happy. He was very professional, had a nice attitude, and he knew exactly what he was doing and he was on time. Seems like a nice guy too. I would like to hire him again. "

"We had an issue with a Dry Well periodically backing up. Damian and the D Day Plumbing team were very professional and knowledgeable and provided an estimate with a couple different options and their related costs. They installed a new utility sink, sink pump, and needed piping and valves with tie ins to the main septic. They made improvement above and beyond the initial job breakdown, all the while staying within budget. I will certainly consider them again for any future work. Thank you Damian and the D Day Plumbing Team for a job very done!"

"The service was done correctly, but I was somewhat concerned as to why I was charged so much per hour."

"Kevin was highly recommended via a post I made on Facebook looking for a local plumber. He arrived at my home that day to assess the issue we had with our bathroom sink. He then told me his game plan for the following day to remedy our leaking, plugged drain. He showed up the following morning and by noon time he was finished. Left the bathroom in better shape than it was in. He even replaced the plunger in the sink because he noticed a small leak there too. Removed the wainscoting and removed the wall behind it and was able to reuse the wainscoting and trim mold back as if nothing was disturbed. I would highly recommend using him in the future and would refer him to my friends as well. Thank you Kevin and your crew!"

"Although I am pleased with the completed shower, I did not have a great experience. Mason was the sales man, and he was lovely except during the sales process he showed me doors that they no longer stock. No big deal except the doors that we agreed on were not what was delivered. Jim the project manager came out and measured the enclosure , then ordered what we had agreed and put a deposit on. We were told it may take 10 weeks to come in?. It did. The team came in the following week and removed the old tub and walls, did all the prep and plumbing on Monday. We were told as soon as the plumbing inspector came out , and passed their work they would come right back out and start the installation. Passed at 10 AM Tuesday morning, Jim said he would send a crew that afternoon, no one showed up. This went on till Friday, keep in mind, I only have one shower. Friday arrived, the installer was here with everything needed to install my new shower. About a half hour later the installer let me kn"

"Good job done."

"Total Remodeling just finished redoing my bathroom, and I absolutely love it! From start to finish, the team was professional, friendly, and really paid attention to every detail. The whole process was smooth, and the results are even better than I imagined. My bathroom looks amazing modern, clean, and exactly what I wanted. I’d highly recommend Total Remodeling to anyone thinking about updating their home!"