Best basement waterproofing pros near Becket, MA

"They advice, and had all our questions answered on sensible and affordable options. Very knowledgeable, prompt, polite, efficient, and thorough team! We are happy with their waterproofing services in our basement (fast sump pump and a grate trench with a discharge line that goes 15 feet to the outside bubbler) as well as crawl space shield installed under our addition. It works well, and Pioneer checked a month later and a year after for inspection and cleaning. A+ work and workers."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. \nIt is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. \nIn order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer \nin a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Great job on basement insulation."

"Spencer @ Rocky Ridge was easy to communicate with, clear about numbers, and helped problem solve many different issues within budget. He was very friendly, straightforward, and easy to work with. Will 100% hire again."

"Very well. Good communication from company"

"Tom just completed a whole house Mold Remediation for me. Attic & basement. The attic which is split into two wings was heavily infested (?), the basement not so bad. This job was complicated by the fact that one wing had no easy access to the attic space. Tom resolved that nicely. He constantly went above & beyond and definitely put in more hours tha he had expected. But- would not take any extra compensation! I would definitely reccommends him for any future work."

"IT was great! I have never had a problem working with this company. The people (from the customer service reps to the billing to the drivers) have all been honest and realistic with expectations, answered all of my questions and never charged me more than what is advertised on their website. Patricia and Victoria have gone out of their way to return my many phone calls on the weekends too. You just don't get customer service these days anymore like the bullbag provides.They came when they said they would, did what they said they would do and did it professionally and pleasantlly. It is a pleasure working with such an honest and reputable company. Especially since the dumpster industry has not been know for this! These guys are definitely setting the bar high for all their competition."

"Easy to communicate with, kept me updated on their progress. Everything was done well, as far as I can tell. The basement has remained dry since their work, and our walls are looking good."

"Lou was great to work with- friendly, professional, easy-going, and most importantly, responsive. Even with me having some work travel in between when we spoke and when the work was performed and a couple communication hiccups, Lou and Andrew were friendly and professional and committed to moving forward to get the job done. They showed up when they said they would, did exactly what we agreed upon, and finished up early leaving my driveway looking great and cleaned to boot. I would definitely recommend them and plan to hire then again for any future maintenance on our concrete driveway!"

"We are very impressed with their excellent masonry work, honest, thoughtful and very hard working. We will use this company in the future and refer this company to everyone we know."