Get matched with top basement waterproofing pros in Dalton, MA

"It went well. They are being professional in their follow-up as they are trying to have us install an expensive basement drainage/pumping system. We haven't decided yet, as it will be part of our basement gut/rehab project."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs.\nIt is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project.\nIn order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer \nin a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"Great job on basement insulation."

"He's very good technician he's also my handyman and whatever he does for us the job always comes out perfect!"

"Crew showed up on time. Friendly and courteous. Work completed very professionally."

"Gordon's carried out a full waterproofing on my foundations and did a fabulous job."

"Tom just completed a whole house Mold Remediation for me. Attic & basement. The attic which is split into two wings was heavily infested (?), the basement not so bad. This job was complicated by the fact that one wing had no easy access to the attic space. Tom resolved that nicely. He constantly went above & beyond and definitely put in more hours tha he had expected. But- would not take any extra compensation! I would definitely reccommends him for any future work."

"I have now had 4 pickups from this company. Each time it has been with different items: I have had my kitchen remodeled,  a deck torn down and rebuilt, a new roof put on, old fencing disc arded, and a yard cleanup. The only difference in pricing was for the roofing and even though ti was more money it was STILL CHEAPER than a dumpster!!! I don't know how these guys do it, but they pickup on time, without issue andfor the cost quoted. I have turned each of my contractors onto them - now they are using them. SO MUCH cheaper and better service than any dumpster company I have used!"

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Mike Foote impressed me immediately with his promptness - he always arrived at the time he said he would, which to me indicates a level of professionalism, trustworthiness, and respect for my time that I appreciate. 

He also had an understanding and appreciation for older homes and construction methods which I felt would be an asset, as my home was built in the early 1900s and was in need of significant structural repair.  I wanted someone who would be able to handle the unforeseen complications that inevitably arise when major repairs must be done on an older home, and someone who would also seek to respect and retain its personality (quirks and all.)

I bid the project out to several contractors using the same project scope and description.  Mike's estimate was at the lower end of the range and of all the contractors, he took the most time to explain the breakdown of costs.  Furthermore, prior to my awarding the project contract to him, Mike went out of the way to do significant legwork and fact finding related to permitting and local regulations.  He had no obligation to do this, but the effort was greatly appreciated and certainly helped sway my decision in his favor.

It became known to us that we would need to hire a structural engineer to remain in compliance with local inspections and regulations.  Mike did a great job as an intermediate contact for the engineer, and also attempted to keep the project cost and scope expansion under control.

Throughout the project the job site was kept as clean and orderly as could be reasonably expected, which was no small feat given the scope of the work and the confined spaces they were operating in.  

Whenever there was an unexpected complication that required additional work or expense, Mike would take the time to lay out the various options (and the pros and cons of each) for how to proceed.  Throughout the entire project, I found his communication skills to be exemplary.  This was very helpful logistically, since I was often away at work while the project was in flight.  It also established and maintained a sense of trust between us.  Mike would keep me posted with regular status updates, would meet with me regularly to discuss the progress and various issues that he thought should be brought to attention, and was always very responsive to questions I had.  He was very easy to get a hold of, which I appreciated tremendously.

And of course, I am extremely happy with how everything wrapped up.  There was one significant increase in project scope and cost related to the stone footing at grade - something that Mike had warned would throw an element of uncertainty into his estimate - but this was handled very fairly and expertly.  the work looks great, and my neighbors have all commented on the professionalism of his crew and the impressive final outcome. 

I would not hesitate to hire him again for any project in my home - whether it be small or large - and would not hesitate to refer him to friends or family.

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