Get matched with top basement remodelers in Athol, MA

"Signed contract on May 8 for deck build.On May 12 rep came to my office to collect deposit of apprx $13,000. He said project team meeting on Wed & would update me then on start date etc. On Fri May 16 I had to reach out to him. He wrote the team had met & materials were ordered. An hour later he wrote back that he was misinformed & that his boss was going to call me next week. Despite this, dep check cashed. On Mon 5. 20 rep wrote back that they had forgotten certain costs & to proceed it would be $8,000 more. Not a typo. $8,000 more. No apology. Ridiculous, contract rescinded. I wrote that he could return my deposit at my office just as he had collected it. On Wednesday the 21st I got a text from "Tom," presumably the owner/boss, saying he would "drop a check in the mail" to my address. Today is May 30th, Friday, and still no check. Check at a minimum should have been overnighted. They owe me interest not to mention the deposit to hire a contractor who will honor contract. Bad."

"Great service every time, always on time, good communication."

"Very well. It was a challenging job but they got right on it and the deck looks brand new. Will hire again for the next project."

"Overall, the finishing of my basement went pretty smooth. The Owens Corning product, drop down ceiling, and flooring are all really sharp. In the beginning everything went fast and smooth with the framing and wall/floor/ceiling install being done within 2 weeks. There were some hiccups with minor imperfections, tv mount in wrong spot, etc. Those were fixed promptly. After that is when I ran into issues with other items in my contract that were not taken care of and the project felt forgot about. Just had some minor electric work, stairs to get carpeted, and didn't receive hanging clips yet. I had to constantly ask about these items and every answer would be "I forgot to ask or send the clips". I eventually got the items completed, but am not happiest that it took almost a month and constant reminding to get these items that should've been scheduled for during the project."

"Do not hesitate to call Len! Hardworking, fair, communicative, and simply the best at his craft. We couldn't be happier with the beautiful basement renovation Len completed for us. We will absolutely use him again in the future!"

"Customer service has been excellent. I needed a follow up to a completed repair and it was remedied immediately."

"????? If I could give zero stars, I would Hiring this contractor was a nightmare from start to finish. The bathroom they delivered is so poorly done that I feel like I need to redo it entirely. They rely on subpar subcontractors with no professionalism or craftsmanship. ? Overpromise and underdeliver: I had to stay on top of every detail myself, doing the job the contractor was hired to manage. ? Unreliable: Never kept appointments or confirmed schedules. The only time they showed up on time was to collect payment. ? Unsafe practices: At one point, a subcontractor was cutting concrete inside the bathroom with a gas?powered tool, filling my entire home with smoke. I had to intervene to stop it and argue just to get basic protections like tarps in place. ? Poor management: Subcontractors openly complained about not being paid, and I even had to send one home myself because of unacceptable behavior. ? End result: Substandard work that does not reflect the money spent. Save yourself "

"This team is amazing - I cannot underscore that enough! After my family member became disabled due to an accident, we needed accessibility modifications made to our home. AIP completely restructured a fairly small existing bathroom into an ADA-compliant bathroom with roll-in shower stall that is beyond what we had even thought possible. They had knowledge of and experience with specs and features that would be necessary for someone in our family’s situation - many of them details we didn’t even realize we had to consider. AIP were meticulous about sticking to their work schedule as promised and finished the job LITERALLY TO THE HOUR that they promised it would be done. They even left the new bathroom and their workspace sparkling clean and ready for instant use. Perhaps best of all, they demonstrated consistent care and compassion for our family as we made our way through the early weeks of our sudden and sad circumstances. I recommend them over and over again"

"We highly recommend Engineered Home Solutions (EHS) for home renovation projects. John, the owner, is a very skilled professional and along with his team of talented tradesman completed our project with amazing results despite many unpredictable pandemic related issues. In addition to being a skilled tradesman, John is also an exceptional project manager who coordinated the day-to-day subcontractor activities including delivery of project supplies and products. John’s detailed proposal was well thought out and was a helpful tool to use as the project progressed. Everyone displayed pride in their workmanship, great customer service, flexibility, honesty, and were pleasant to work with. The end result is a beautiful and functional remodel that will be enjoyed for years to come."

"Northeast Remediation performed deleading on my home, involving replacement of windows and the garage door. The house passed re-inspection for full compliance as soon as they were finished. The only issue was that they had problems getting one of their suppliers to provide a custom sized replacement garage door in a timely manner. This delayed fully completing the job by about a month while they found a different supplier. However, they were generally very responsive with communication and the work quality was good so I would not hesitate to use them again."