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"The entire HVAC system stopped working on our newly bought home (closed 2 months ago). So that was a shock; and of course it was during the hottest part of summer in south Louisiana with a heat index of 107* The initial technician that was dispatched (Luke) was open and honest with us about the condition of the system from the very start. He actually showed me where the problems were and took time to explain what those meant for our system. I was honestly worried that I was going to have a guy come out and spend a few minutes looking at it and just say "you need a new one." But Luke took the time to explain exactly why we should consider a new system but he also didn't pressure us into it. He was willing to go with whatever we were comfortable with doing. We talked about the different options for repairs. He was honest about the uncertainty of those fixes and exactly what would be covered by their warranty and what wouldn't. The fact that he showed me physical evidence to back up all of the repairs he recommended helped make the decision so much easier for us. After discussing all of our options with him, we decided to replace the entire system (super scary concept for a 1st time homeowner that hasn't even fully unpacked the moving boxes). Mr. Teddy Swan (the design consultant) came out within 30 minutes and spent hours with me discussing our unique situation and designing a system that fit our needs and our budget. He went through our house with a fine tooth comb and walked me through his thought process every step of the way. He explained the good and the bad. We talked about what our budget was, and from there he drew up multiple design plans and levels of service for us to chose from. And then he did everything in his power to make sure we got the financing we needed for the job. Two days later and we sit in our home in comfort. None of this would have been possible without Teddy and the guys behind the scenes at Accutemp. The cost was more than I expected, not going to lie. And I know we could have found another company to do it cheaper (you can always find a cheaper guy) but with inflation being what it is and with the quality of service we were provided, I understand the cost. I now have complete peace of mind over the next 10 years because of their "not a dime" warranty and that alone is worth the cost to me. Thankfully Accutemp offers great financing so we were able to get the entire job accomplished for a very affordable monthly note. The installation team (Jhon, Jimmy and the rest of their team) gave 100% for the entire 12+ hours they were here installing our new system and got it all done in one day. I am beyond happy with the quality of service we received and look forward to the next 10 years of continued service."

"Everything went great with The Gen Stop, the technician was extremely helpful and informative on letting us know what the problem was and what would be needed to correct it. They always arrived exactly when they said they would which made planning simple. Their customer service was very helpful with getting us scheduled and keeping us updated on the next steps to getting everything back up to working status for the generator. Will definitely continue to use them for services for our generator!"

"Do NOT use Surgi’s AC (Southern Air)!! They are crooks and totally wasted my time and I’m still waiting for them to refund my money. Eddie gave me a quote to move my condenser, $3763 but I could get a $513 “discount” for getting a membership with them ($239 for 2 AC PM’s a year) which came out to $3249. So I paid $239 to get membership and then they send a new quote and voila! No discount. They also charged me $89 for “service call” to come give me estimate to do work which they didn’t tell me about when I called. (My unit wasn’t broken, I just wanted it relocated in my yard.) Then no one will return my calls for two days!!! I finally got through to a manager (“we do honor our quotes, we just had a glitch in the system”) and I should be getting a refund after almost a week and half a dozen unanswered calls. Stay away!"

"Couldn’t tell me what was definitively wrong with my AC but still charged me the diagnostic and small repair fee. Came up with a price for the actual job without knowing how much the part cost. They can’t explain what a small repair is either. Only reason they didn’t get 1 star is because the guy was on time."

"This work was beyond my expectations in every category. The owner, Brandon, is a really nice guy that gave us a fair and competitive quote and supervised all the work, which was done by a number of specially qualified teams: a concrete pad team, a custom built aluminum welded stand fabrication team, an electrical team, a gas team, and a generator operation and maintenance team. All of the teams were professional, courteous, and highly skilled. Come to find out we live in a historical tree protection zone, so, in addition to lining up gas and electrical permits, Brandon had to hire a licensed tree arborist to conduct a survey and obtain a tree permit, all of which Brandon did for no additional charge. If you ever want an automatic full home generator to keep the lights on during the next hurricane outage, these are definitely the guys to call."

"Excellent service."

"The work was quick and efficiently done. I am quite satisfied with the work and advice. I would definitely use them again for AC and other work and recommend them highly!"

"Roosevelt and the Presidential team were extremely professional, punctual, communicated well and did and excellent job installing my dual zone mini split AC system. I highly recommend them for your project."

"Tim was a no show. No call No text. Nothing."

"Hagerman Services came out to my office in Algiers for a mini split estimate and I was really impressed. What felt complicated at first, the tech Tony explained in a way that was easy to understand. Now, the estimate was higher than some others but I went with them because the customer service was above the rest. I also signed up for a maintenance plan and the peace of mind that comes with having a lifetime local AC company I can count on."