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    Verified pool and spa services reviews

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Avatar for Environmental Testing & Research Laboratories, Inc

Environmental Testing & Research Laboratories, Inc

4.85(
347
)

Environmental Testing & Research Laboratories, Inc

4.85(
347
)
Customers say: True professional
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018


ASP - America's Swimming Pool Co. Shreveport

4.15(
13
)

ASP - America's Swimming Pool Co. Shreveport

4.15(
13
)
Customers say: Terrific value
2013 years of experience

ASP - America's Swimming Pool Company of Shreveport/ Bossier City is a part of the nation’s largest swimming pool maintenance and repair company. We want to be your trusted pool professional. We maintain a strong dedication to our customers, which has helped us establish a reputation that is second to none in the swimming pool industry. Our success is firmly rooted in our founder’s belief that providing exceptional service is our number one priority, no matter the circumstance.

"After using another service this Summer, I just was not happy. John came to hear what my concerns were and by that afternoon, my pool looked almost new again. Thank you so much for all you did in just 1 visit. Amazing! ASP - America's Swimming Pool Company of Shreveport (Owner) 10 months ago You’re so welcome Craig. Glad to have you back as a customer! Micki Friday 7 reviews·2 photos a year ago Services: General repairs & maintenance, General construction Positive: Professionalism, Quality, Responsiveness We just had our pool replastered by ASP. We could not be happier. John made sure everything was done right and working properly. Kara was very responsive and communicated with us throughout the process. We have used a couple of … More 1 ASP - America's Swimming Pool Company of Shreveport (Owner) a year ago Thank you so much, Micki & Don. We really enjoyed working with ya’ll to make it happen!! Jetta Anderson 2 reviews·2 photos 2 years ago I cannot say enough good words about our experience with ASP!!! I would and do HIGHLY recommend this company to anyone that needs a new pool or their existing pool a facelift!! We waited for 2 1/2 MONTHS on a company in TEXARKANA, TX, where … More 2 ASP - America's Swimming Pool Company of Shreveport (Owner) 2 years ago Thank you MrsJetta! All Inside By owner All Add a photo From ASP - America's Swimming Pool Company of Shreveport "ASP – America’s Swimming Pool Company, has specialized in pool maintenance, pool equipment repair, and pool renovations since 2001. With hundreds of locations served across the United States, our experienced pool service professionals can help you!... More Sharing @ASPShreveport Josh Knight 1 review·6 photos 46 minutes ago NEW Service: Swimming pool resurfacing Critical: Professionalism, Punctuality, Quality, Responsiveness Terrible company. I found the GM to be extremely rude and unprofessional, refusing to accept responsibility for her own actions and those of her staff. Inconsiderate of my time and unable to communicate even basic information. Some examples: 1. Left my pool area full of trash, debris and open containers of toxic chemicals on a Friday afternoon. When challenged, she responded that her team would be there Monday to clean it up. As I wasn't willing to risk my children or dog dying, I performed the cleanup. 2. Refused to communicate construction plan, leading to multiple instances of staff showing up at my door at inconvenient hours demanding that I move cars from my driveway, coming into my yard unannounced, etc. 3. Parked a trailer in my driveway over the weekend, completely unused, blocking both my garage and the entrance to my porch. Trailer was locked and not used until the following Tuesday. 4. Did not fulfill promise to open the pool with salt, merely sending instructions. Salt meter they installed does not appear to be working. I will find another company to investigate. 5. Skimmers do not appear to be working properly after resurfacing. Originally, ASP told me the skimmers needed to be replaced. Now they say that the skimmers are fine, although I am seeing issues. Will find another company to investigate. 7. Killed a large patch of grass on my lawn, presumably with a chemical spill. Did not notify me, and I cannot get grass to grow in that spot (in my front yard)."

Josh K on June 2022

ASP - America's Swimming Pool Company of Shreveport/ Bossier City is a part of the nation’s largest swimming pool maintenance and repair company. We want to be your trusted pool professional. We maintain a strong dedication to our customers, which has helped us establish a reputation that is second to none in the swimming pool industry. Our success is firmly rooted in our founder’s belief that providing exceptional service is our number one priority, no matter the circumstance.

"After using another service this Summer, I just was not happy. John came to hear what my concerns were and by that afternoon, my pool looked almost new again. Thank you so much for all you did in just 1 visit. Amazing! ASP - America's Swimming Pool Company of Shreveport (Owner) 10 months ago You’re so welcome Craig. Glad to have you back as a customer! Micki Friday 7 reviews·2 photos a year ago Services: General repairs & maintenance, General construction Positive: Professionalism, Quality, Responsiveness We just had our pool replastered by ASP. We could not be happier. John made sure everything was done right and working properly. Kara was very responsive and communicated with us throughout the process. We have used a couple of … More 1 ASP - America's Swimming Pool Company of Shreveport (Owner) a year ago Thank you so much, Micki & Don. We really enjoyed working with ya’ll to make it happen!! Jetta Anderson 2 reviews·2 photos 2 years ago I cannot say enough good words about our experience with ASP!!! I would and do HIGHLY recommend this company to anyone that needs a new pool or their existing pool a facelift!! We waited for 2 1/2 MONTHS on a company in TEXARKANA, TX, where … More 2 ASP - America's Swimming Pool Company of Shreveport (Owner) 2 years ago Thank you MrsJetta! All Inside By owner All Add a photo From ASP - America's Swimming Pool Company of Shreveport "ASP – America’s Swimming Pool Company, has specialized in pool maintenance, pool equipment repair, and pool renovations since 2001. With hundreds of locations served across the United States, our experienced pool service professionals can help you!... More Sharing @ASPShreveport Josh Knight 1 review·6 photos 46 minutes ago NEW Service: Swimming pool resurfacing Critical: Professionalism, Punctuality, Quality, Responsiveness Terrible company. I found the GM to be extremely rude and unprofessional, refusing to accept responsibility for her own actions and those of her staff. Inconsiderate of my time and unable to communicate even basic information. Some examples: 1. Left my pool area full of trash, debris and open containers of toxic chemicals on a Friday afternoon. When challenged, she responded that her team would be there Monday to clean it up. As I wasn't willing to risk my children or dog dying, I performed the cleanup. 2. Refused to communicate construction plan, leading to multiple instances of staff showing up at my door at inconvenient hours demanding that I move cars from my driveway, coming into my yard unannounced, etc. 3. Parked a trailer in my driveway over the weekend, completely unused, blocking both my garage and the entrance to my porch. Trailer was locked and not used until the following Tuesday. 4. Did not fulfill promise to open the pool with salt, merely sending instructions. Salt meter they installed does not appear to be working. I will find another company to investigate. 5. Skimmers do not appear to be working properly after resurfacing. Originally, ASP told me the skimmers needed to be replaced. Now they say that the skimmers are fine, although I am seeing issues. Will find another company to investigate. 7. Killed a large patch of grass on my lawn, presumably with a chemical spill. Did not notify me, and I cannot get grass to grow in that spot (in my front yard)."

Josh K on June 2022




Heavenly Heat Saunas

3.50(
4
)

Heavenly Heat Saunas

3.50(
4
)
Customers say: Super punctual
1987 years of experience

Heavenly Heat Infrared Saunas are made for the chemically sensitive. That means that our infrared saunas create an ideal, safe, and effective detoxification environment for anyone seeking to eliminate toxic substances from their body.

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."

chris k on July 2020

Heavenly Heat Infrared Saunas are made for the chemically sensitive. That means that our infrared saunas create an ideal, safe, and effective detoxification environment for anyone seeking to eliminate toxic substances from their body.

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."

chris k on July 2020



LEAK DETECTION WITHOUT DESTRUCTION, REPAIR SWIMMING POOL, SLAB, SEWER LEAKS, SPRINKLER SYSTEMS, SWIMMING POOL CRACK INJECTION, CONCEALED PLUMBING SYSTEMS.




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Pool and Spa Servicing questions, answered by experts

Hot tub heaters typically last seven to 10 years, though some might only last five years if not properly maintained. You can maximize your hot tub heater’s lifespan by ensuring the water’s pH level is properly balanced.

The general rule of thumb is to lower it by about five degrees when you know you’re not using your hot tub for an extended period of time. With only a slight decrease in temperature, it will be easier to increase it to a desirable level when you’re ready to get back in the water instead of starting from scratch.

You’ll know you need to replace the pump in your hot tub if you hear loud or unusual noises when the machine is running or notice a significant decrease in water pressure. A leak or altogether failure of the hot tub may also indicate a problem with the pump, but you’ll need a professional to investigate the source of the issue.

When your hot tub is completely dry, there is typically no need to introduce antifreeze into the plumbing. However, if you desire an extra layer of protection against potential freeze damage, you can consider adding some RV antifreeze to your hot tub lines. Just ensure that you use RV antifreeze specifically, as automotive antifreeze is highly toxic and should be avoided.

Depending on the material and level of upkeep, hot tubs can last anywhere from five to 20 years. Having a professional service your hot tub once a year and addressing issues immediately will help prolong the life of your hot tub.

The Mooringsport, LA homeowners’ guide to pool and spa services

From average costs to expert advice, get all the answers you need to get your job done.