Get matched with top glass and mirror pros in Jeanerette, LA

"Punctual and courteous, windows look great and it is much cooler"

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"You should probably add 4-6 weeks to the expected delivery date if you expect to need the "enclosed" hardware. I received the blinds in the estimated time, but it came without the required hardware. I have made 4 calls (at least) over several weeks, but the hardware is nowhere in site. It is clear that SelectBlinds.com is a marketing company only has outsourced all production and fulfillment to third parties and evidently has a difficult time coordinating these type of customer service issue. Extremely frustrating that my blinds have been sitting in the floor for over a month and all I need is a few screws. Happy to go to Home Depot to get the screws, but SelectBlinds can't even tell me what sizes I need."

"Doug Doucet came to repair our gutters. We trusted him to give us good service and a fair price. He did not clean out the gutters, they were still packed with leaves and debris after he left. After paying him $800, we then had to pay a carpenter to complete the work that he did not do. He also spent more time trying to repair one of the box miters instead of just putting a new one. It looked horrible! We had to get a carpenter to take it off and put a new one on, again having to pay him for what Doug should have done. AND, when we called him to tell him he should have put a new box miter, he said he didn't have one with him, but he could come back and charge us another $50!!!!!!"

"Right at Christmas and someone steps through the ceiling attic right above where the tree goes. Tony came out next day, repaired it so fast and so good that you cannot even tell there was even a hole! Very professional work! They were clean and nice and worked on our schedule. We will definitely be using them again!!! Great Job!"

"Terrible company. Possibly a scam. They attempted to sell me a part they didn't even have, and after waiting patiently for OVER A MONTH, I canceled my order. When calling them to confirm, they told me they never had the part to sell to me. What a joke!"

"Would go lower if possible. I had several windows that needed replacing. After repeated phone calls, promised dates, not showing up, and finally being over an hour late for an agreed upon time (after I called their manager and complained again). The windows are being replaced. I hate giving harsh reviews but most people can't wait a month to get windows replaced! I simply cannot offer any level or recommendation for Big River Glass! Jeff , the service guy, indicated they had new management I hope for them it is successful."