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There are 9 highly-rated local home security companies.

Recent Home Security Systems Reviews in Richmond

  • Cornerstone Protection
    Security System Consult is free. We recently moved cross country and needed a security system installed. I researched Security Companies in Lexington KY BEFORE we moved and found that the best reviews were for Cornerstone Protection. My main criteria for any company is always "Honesty & Integrity". I hit the Bulls-Eye! Reading reviews pays off because we are TOTALLY satisfied with the service from Cornerstone. The setup, the panel, the app for our phones: All were explained in detail. Shannon and his team are so down-to-earth, knowledgeable, and explain everything. (They will explain at whatever level each person can understand.) I have contacted the Service to ask a question or two, or email, text, or phone.....and someone always picks up the phone or gets back to me within a short period of time. Thank You, Cornerstone Protection, for keeping us safe! The End
    Elizabeth A.
  • ADT
    Thx Angie's List for having Authorized Premier Provider/ADT as a recommendation. They take safety seriously and made sure you get awesome promos and discounts. So if you're looking for a security system, get ADT and use ADT Authorized Premier Provider as your dealer. You'll never go wrong with them. We’re thrilled that the wires blended with my walls and were properly hidden and unnoticeable. Try calling them and see what I am talking about
    Richard H.
  • ProTECHt Home Security
    Went well. Had extra part needed but not originally requested. Gave some flexibility in counting devices. Neat - cleaned up after himself.
    Janice K.
  • Cornerstone Protection
    Shannon is awesome! He was very patient, informative and professional. He listened to what I needed and made possible suggestions on what could be better. He also offer some free advise about other options that really worked out. I would definitely tell my friends and family about your company! Thanks, Shanno
    Ahmed M.
  • Cornerstone Protection
    I've been using them for 10+ years. It's been a very positive experience. I have seen nothing that I could complain about. Always on time, clean and efficient. An excellent company to do business with.
    Edith M.
  • Ultimate Home Automation
    Will and his team are quick to respond, professional, easy to deal with, they knew their technology, and the job was done ahead of time. I plan to use them again for my office and automated window treatments in my home. They are by far they best company for this type of work, and I can access all these things from my phone of Ipad. Their customer service was amazing
    Jason R.
  • Protection Services of KY
    it is a small business. I believe we deal with the owner itself directly. He is very responsive, and compare to big company, the owner self is a more like technical guy instead of big company's sale person. we are not required to sign up those multiple years contract because we already have the system build in the house. We contacted big company, like Bates first, and not only their price is high, but also the person is just a sale person, and trying to persuade you to sign the multiple years contract. PSK is much flexible and the owner is more techical oriented than sales/marketing
    rebecca w.
  • ADT Security Services
    I found them on Angie's List. I looked at their feedback and at that time and maybe still they were the only security service with a good rating. That had a great deal to do with me choosing them. The salesman that came out was very professional. There was absolutely no pressure of any kind, which I really appreciated. He was very patient and I just liked his approach. I am very happy with my system. He gave me a piece of mind. I was burglarized before. It was terrible and I certainly didn't want to go through that again. When they installed it, they showed me how it worked. That guy was extremely patient with me and just very thorough. I was very impressed with everything. I think their price was fair. It wasn't great. I know people do phone solicitations and door-to-door solicitations and they offer you the equipment for free. I didn't want that. I just wanted to make sure I was dealing with someone locally. I would recommend them and I would hire them again in the future
    Robert R.
  • Livewatch Security
    Deb asked me several questions about my house and about what protection I wanted. She carefully listened to everything I said and helped me design a security system that really met my needs. I really liked how she would make some recommendations, let me ponder it for a day or two, call back with with more questions, and tweak the recommendations based on things I had thought of. I never felt like I was bugging her at all with all my questions. After I felt like I had the the system configured that I needed, I called Deb back to order. That process was painless and I received the equipment within a few days. You have to set up a time to activate the system, and you have to have it installed before that can be done. I had some unrelated delays and had to reschedule my activation appointment a few times which was easily done online. The system installation was easy with the included documentation and the online video tutorials. The activation appointment was also painless. The system works very well. I couldn't be happier. I almost paid more for FrontPoint because of their reputation. In fact, I ordered a system from FrontPoint and called to cancel it after I realized I SafeMart was more helpful and much cheaper in the long run. For the exact same equipment and better monitoring (I have interactive monitoring with SafeMart), I will save $263.51 over 3 years. And I don't feel I lost anything by going with SafeMart over FrontPoint
    Steven T.
  • Bates Security
    This is a copy of the letter I sent to them. I think this is the best review so I'm posting the letter. Hi, I wanted to let you guys know how much I appreciate your company and employees. I?ve only had my security system for a short time. During that time, I must say, the service has been incredible and very personal. It?s great to deal with a LOCAL company and have the peace of mind that the office and the call center is only 2 miles from my home. It started from the very first day when Jerry came to our home and discussed our needs so we could make a decision. He was very professional and took the time to explain everything to me as far as options. He sold me what worked best for us and did not try to sell us things that we really didn?t need. It also impressed me very much that I was originally told I wouldn?t be able to see anyone for a week or so. Then I get a call that it could be done on Friday, which was 3 days after I initially called to schedule an appointment. The tech that did the installation was great. I believe his name was Aaron, but I?m not positive. He was very efficient and knew exactly what he was doing and he made sure that we were comfortable with everything before he left. He even went so far as doing ?drills? with my dog so that we knew for sure that she wouldn?t set the motion detector off. I was also contacted by Dwight by phone after an inquiry I had about some of our services. He was polite, professional and quickly took care of what I needed. On Sunday, my mom (who is 73) was at my house and we were going over, and over, and over, and over, and over (well, you get the idea) how to use the keypad and all the entrance and exit processes so she would be comfortable when she needed to gain access to my house when we were away. We even set the motion detector off accidentally and the lady from the call center (I apologize for not remembering her name) contacted me within 20 SECONDS, literally! She was great and even set us up with a window of time to teach my mom so that even if we set the alarm off again, they would know why and that they didn?t need to call us back. Yesterday I had to contacted Jerry via email about some paperwork that I wanted to get, and also that I wanted another keyfob. He offered to send someone to bring it all by and give it to me personally since I wanted another person to explain it to my mom since she sometimes listens better to ?strangers? than me. The arrangement was made for someone to meet me after work! Eric arrived early yesterday and was wonderful!! He was very patient with my mom and made sure that she was comfortable with using the keyfob, which makes things so much easier for her so she doesn?t have to worry about anything once she gets inside. I cannot express enough how much I feel like I?m not just a customer, but a neighbor and a friend who Bates cares about. You have a great company with a solid reputation. You have the best employees, and if any of your other customers are as happy as I am, then you have a lot to be proud of! One more thing....... my dog is 3 years old and is still a very wild ?puppy? who demands attention constantly. EVERYONE that has been at my house took the time to play with her and give her attention and even a treat here and there. My dog is my family and it meant a lot to me that they treated her so well. Maya even shoved her plastic hot dog into Eric?s hands, more than once I might add, and managed to use her big brown eyes to convince him that throwing it was the best thing in the world and he would love it as much as she did. She sat in the doorway and watched him drive away, and even whined for a few minutes, as if to say, ?come back, my hot dog needs to be thrown again?! I know without a doubt that not only does the security system makes us feel safe, the service we have received and know we will continue to receive will keep us as a customer for a long time!! I would be more than happy to be a reference should you ever need one. You guys are fantastic!! Lisa Palme
    Lisa P.
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home security companies in Richmond

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