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"There was a misunderstanding about the thresholds for the doors I bought. Nothing was ever resolved. We were told we would get a certain kind of threshold, but a different style was installed. We complained, but was told there was nothing that could be done about it. The installers were GREAT! Very nice and professional. So far I am very pleased with the 3 doors I bought (except the thresholds). Again, the installers were GREAT!"

Windows Direct of Louisville, Inc. is committed to excellence in every aspect of our business. We uphold a standard of integrity, bound by fairness, honesty, and personal responsibility. Our distinction, is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"Great customer service. Mike Lewis helped us every step of the process."

"This company outshone in every category: communication, work quality, efficiency, comepetency, personableness, high value of professionalism, and just a joy to do business with. Rarely have I ever found all these qualities in a business. Furthermore these qualities were in all four representatives I encountered. Obviously, I highly recommend all of them."

"We had a turtle door installed today. The service technician ,Cody Miles, was outstanding -in knowledge, work ethic and how well the task was completed. I was very fortunate to have him as a technician. Dennis (did not get his last name) the service manager was present also and was very professional, I was lucky there also. THANKS"

"I had done some research on replacement windows and was impressed on all three phases of this project. The offer extended to me by the Compozit sales rep was really competitive and attractive especially because the window product and the installation came as one service, everything included. We contracted for the windows during the height of the pandemic and John was respectful when demonstrating the Primax product, setting up in my front yard at a social distance. I don't know a lot about home improvement, but he helped me envision my dream windows and encouraged me to purchase them by offering a contract that I could afford. We chose dark bordered, high quality glass that I can wash easily, and I made the right decision to replace all the windows in my one-story house. I did not communicate often with the company after I ordered the windows, but that was understandable because of .... 2020. Nevertheless, the windows arrived and were installed within the time frame they estimated. The professional window installer they sent, Cody Hensel, was awesome. He obviously has a lot of experience and a high level of skill installing these windows. He worked quickly and without complaint in the hot sun and professionally coordinated with the metal roofing team that was here too. It could have been competitive chaos, but he was cooperative and stayed focused on the window work. At first I was concerned that there was only one of him, but then observed him doing the work of a 5-person crew, tearing down our nasty windows, carefully measuring, prepping, installing the gorgeous new Primax, and cleaning up nicely afterward. He even explained the final payment process to me, and incidentally, the financing they set up was processed flawslessly. The third important phase of this, the biggest purchase of my life, was in follow-up with the Compozit company. I love, love, love my new windows, but there was one small issue that I had to resolve before 100%, 5-Star satisfaction. During ordinary, non-pandemic times, I may have been able to resolve it sooner, but especially now there are few other construction companies who would spare their top people to call me and talk through my relatively minor concern and resolve it mutually to make sure I am happy in the short- and long-term with my overall service. Thank you so much. I can already tell the difference in the temperature inside the house, I love my new clear views of the outdoors, and am looking forward to the energy savings."

"I was grateful that they were willing to take on a small job of finishing some deck work. Kyle was professional and efficient in getting the work done. . I am very pleased with the work and look forward to calling on them again when needs arise."

Since 2014, Windows Direct USA & My Last Bath has been the trusted choice for window, door & bathroom services in Cincinnati & Louisville. Our team will provide customized solutions when you want to upgrade your home. We are a BBB accredited, family-owned company with an A+ rating that delivers reliable service. \n \nOver the years, we have worked closely with customers to ensure they get the best products for their needs. Our award-winning services come with a free quote that helps you get an accurate look at your project. We want you to experience a hassle-free service that helps you get the home you deserve.

Windows USA® is a custom manufacturer of premium quality replacement vinyl window and door systems specializing exclusively in the residential retrofit and remodeling market. Over the past 50 years, Windows USA® has become one of America's Largest Custom Window Manufacturers for replacement windows. Windows USA® offers a full service concept to consumers by manufacturing, installing and servicing all of the products sold.

My name is Eric, I've been in construction for almost 10 years now. I started my career with a remodel company and learned how to manage a project from demo day to the build back process. I then transitioned into cabinets and trim carpentry. I grew up in SWFL and recently moved to Lexington, KY. I’m offering professional home organization services that meet your needs. Whether it’s your dream closet, kitchen pantry, a drop zone, garage cabinets, home office, or a built-in. Let me help you turn your dream home into a reality. \n\n📍Lexington and surrounding areas. \n\n Call or text me for a free in-home design consultation.