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"I regret to say that my experience with R&D was somewhat disappointing. While they eventually completed the painting project, several areas required redoing due to poor initial execution. This not only caused delays but also added unnecessary stress to the process. In addition, daily project cleanup was handled very poorly, leaving the workspace disorganized and adding to the overall inefficiency. The team also required constant oversight to ensure their work aligned with the agreed-upon vision, which detracted from the professional experience. Although their communication was consistent and expectations were clearly outlined, the lack of professionalism and attention to detail made the experience unsatisfactory. I do appreciate their willingness to rectify mistakes, but based on my interactions, I would not recommend their services for large or detail-oriented projects. Significant improvements in execution, professionalism, and daily organization are necessary to provide a better experience for future clients."

"Went Great!"

"Looks great...The estimate I was given was right on point and considerably less than the competition, it took a few weeks for an appointment which is a good and a bad thing because it shows that they're busy and apparently good at what they do! Greg who was my salesman was absolutely wonderful and made me feel very comfortable with the transaction. And he was all around just a good person! (Which is very hard to find in this current world we live in)"

"Never written a review in my life, but felt I should warn others of my experience. The salesman told us that they schedule when all products have come in. We made our appointment and got a call a week later that our sliding door wasn't in. We decided to keep our appointment for the windows. SInce we were painting our house I had asked the salesman if it was ok to paint near the windows or if there would be damage and I should wait. He said the crew would do some things with the install that it would be fine to paint. Well our windows have been installed and about half the windows took minor to significant damage. Our hardwood floor received a knick in it as did our granite countertop. When calling to follow up, I had to call again because I never received a call. The appointment wasn't kept the first time and then I had to reschedule again. I learned at this meeting that it is up to me, or you the customer, to seek bids in getting the damage repaired as the installers are contracted out; not Window World employees. A month later our sliding door is in and supposed to be installed today. I got a call 30 minutes after potential arrival time that that won't be happening today. Please understand this is a quick snapshot of my experience; there is certainly more to all of this and sorry I did not include pictures of the damage. Our windows were installed and they all had this gunk on it. As customers, I think you expect something new to look new. Anyone replace a floor, cabinets, or anything else in their home thinking you'll have to repair additional damage done? I sure didn't. When I called and asked to speak to a manager about all of this I was told a message would be passed on. A month later, I have yet to receive that call. In conclusion, I would avoid Window World. The customer care of providing a new, clean product that is well installed, home cared for, attention to fix issues, or that you'll take off work to be present for install doesn't seem to matter. Save yourself and your home the hassle and headache; find another company."

"The installation crew was awesome. They were very professional and friendly. The installers took pride in their work. They insured that all 19 windows were installed properly and left a clean work site. I recommend Elite installation Services."