Get matched with top movers in Newport, KY

"They were horrible. Worst moving experience ever. They did not wrap anything - even after being asked to do so - deep gouges, and scratches all over my stainless appliances, also deep scratches all over my furniture, which rubbed against boxes and sides of the moving truck because it was not wrapped - multiple pieces of furniture ruined. Broke items in boxes marked fragile/glass - over $5000 in damages and then they tell me they’re going to have their insurance company reach out to process a claim. Still haven’t heard from them and it’s almost a month out from the move date. Looks like I need to hire an attorney. AVOID this company if you value your belongings. Oh, and watch for the fine print on the quote about valuation - if you select nothing, by default they will assign a depreciated value so when they ruin your items they’re not going to pay you full cost to replace them. I paid them in full for a horrible job that is now going to cost me thousands to replace my damaged property"

"Military Servicemembers and Veterans Beware! Kentuckiana Moving LLC claim to do a lot of military moves but do not function or govern themselves the way military movers do. It was nice not have to inventory each individual item but they do not move expeditiously and strategically to maximize efforts and time. I met Justin a few days prior to the preferred date to move my HHGs from a local storage unit to a residence 4.7 miles up the road. I had about 13000 lbs worth of furniture and agreed to pay for a fourth person and an additional truck to help the process move more efficiently at a rate of $240/hr and $100 per truck. Although the moving crew were friendly and respectful, they were late upon arrival, took an hour lunch, and several extended breaks in excess of five minutes to fold up moving blankets or chat amongst each other. When one crewmember went on break, they all went on break so the day got unnecessarily longer. When all the furniture was moved into the house, my beds, desks, recliner, and table, were left unassembled. Although all the boxes were labeled, heavy items were placed on top of fragile item, and like items were not grouped together as requested. Justin informed me that whatever I needed the movers to do, they will do but showed up with any tools to put anything together. I do appreciate them for putting the bed frame up so I didn’t have to sleep on the floor. When it was time to pay, the military discount was not reflected on the contract and I was charged for materials we didn’t use or need to facilitate the move. The contractual agreement was not shared until the crew arrived that includes different verbiage than the information on included on the initial quote. The crewmember sped through the contract on his mobile device which was difficult to read and stated the verbiage was the same as indicated in the quote which was not the case. I didn’t have the ability to pick my valuation as that was selected by the crew regarding damage coverage. Basic Value Protection is based on $.60/ per lb/ article whereas as the “Actual Value Damage Coverage with $250 dedutible” is based on $5.00/ per lb/ article. There is a clause in the contract that is not beneficial for military servicemembers and was not disclosed prior to signing knowing the DoD handled your HHGs prior to Kentuckiana Moving LLC. The disclaimer reads: PLEASE NOTE BEFORE SIGNING: Due to their fragile nature we do not cover damage to electronics, refrigerators, appliances, glass, ceramics, particleboard furniture, flooring, or plants. We are not liable for the contents of containers not packed by our movers. We are not liable for any damage resulting from improper preparation/packing by customer. We do not dismantle refrigerators in any way. Please double check appliance connections, as we are not responsible for resulting damage including water leaks. In some cases tracking soil onto flooring is inevitable, we are not responsible for any damage. Our liability on loading jobs ( no transportation of goods are performed by Kentuckiana Moving, LLC) terminates once the truck has been loaded. This contract is legally binding and you signature is evidence that you understand and accept the terms outlined by the agreement.” I was unaware of the debit/ credit card surcharge of 4% until it was time to settle the bill. Even though I paid via Zelle, I didn’t receive a payment confirmation or final invoice showing the service was paid in full. I called the office the following day to have the bill adjusted and request a paid invoice but was unable to reach anyone on the phone. After calling several times without success, I physically went to the office to talk with Justin about my moving experience. After he assured me he would process the refund on the credit card used to pay my initial deposit, more than two weeks have elapsed and I haven’t received the refund or receipt. I shouldn’t have to wait to receive my refund on my credit card when I paid with cash. Although Kentuckiana Moving LLC claim to be a veteran-owned business, I cannot recommend their moving services to other military servicemembers or veterans."

"I can’t say enough good things about MovePlus. They were fast, efficient, friendly and handled my items with care. I will definitely hire them again."

"Great customer service! Follow through and timely… The way it should be! Highly recommend!"

"Dennis and his team are the best of the best. He came out to look over the job so we could get an accurate quote. He was very responsive and professional every single time we talked. After going back and forth with multiple companies and getting different quotes, I finally said let’s go with Eagle moving and storage. They are the real deal. We’re gentle and respectful with everything. Didn’t break a single thing after moving 500 miles. Dennis even came to make sure everything was going okay on moving day. I can’t recommend them enough. Save yourself the hassle and go with eagle moving and storage. They will get it right the first time and won’t cancel the day of or change their prices."

"Went very well, smooth, no damage to anything. Since it was over three years ago I don't remember how much I paid."

"I cannot say enough great things about All Service Moving—and ESPECIALLY Rico and Reyes, who were absolute lifesavers for my last-minute move. After another moving company bailed on me the day before my scheduled move, All Service swooped in and saved the day. Rico and Reyes showed up EARLY, upbeat, and ready to tackle the challenge—even with super heavy furniture that usually requires a 4-person crew. Somehow, the two of them handled everything like pros without a single scratch or ding—on the furniture or either home. What really stood out was how personable, kind, and thoughtful they were. They moved quickly and efficiently, knowing I was paying by the hour, but never once sacrificed care or quality. They were kind to my mom (who was helping me out), and so sweet to my two dogs too. If you’re planning a move, ask for Rico and Reyes by name. They went above and beyond, and I want their team to know what a fantastic job they did. They deserve every bit of recognition. 100% recommend."

"Excellent job!"

"It went great"