Kentuckiana Moving, LLC

The move into an 1886 3hree story Victorian house was not without it's challenges. Tim P and Shamondre S. did a fantastic job. On time, worked hard, and were easy to work with.

Move went great. Curtis and De’Eric performed quality work quickly. Appreciate the work that was done- saved me a lot of time and effort.

My husband and I are doing a cross-state move. I called five different moving companies to hunt for the best deal. Jonathan Richards (owner) was able to offer the most competitive rate and had the highest level customer service on the phone compared to other competitors. Being in retail, customer service and professionalism is a deal breaker for me. Jonathan is the biggest reason I ended up reserving with Ketuckiana Moving. Thank you ALL for your efficiency, professionalism, and excellent service! I highly recommend Kentuckiana Moving for anybody moving in the Louisville area!

Kentuckiana Moving is a deceitful company who will gaslight you when attempting to bring closure to legitimate complaints. The following is a snippet of my experience with this company: On 12/26/2024, I received an email from Kentuckiana Moving LLC, from email address [email protected] stating, “Good Morning! Have you received your reimbursement check yet? Please let me know so I can make sure to get it handled before the end of the year. Thank you so much!” I responded that I had not received their reimbursement check. On January 3, 2025, I sent an email [email protected] requesting the status of my “reimbursement check”. I received no response. On January 6, 2025, I called Kentuckiana and asked to speak with the claims department. I was told they did not have a claims department. When questioned about the email I received from the “claims department” I was told that the owner was the claims department. On January 7, 2025, I called and requested to speak with *******, the gentleman in charge of my October 2024 move from Louisville, KY to Wichita, KS. I was informed that ****** was no longer employed by the company. I requested the telephone number of the owner and was told he was out of town and my message would be relayed to him. I again requested the owner’s telephone number and was told they do not give out his number, but my message would be relayed to him, or I could send him an email. I questioned when the owner would be back ****** stated, “ … he would have been back by now but he was delayed due to severe weather. Again, I was assured the owner would contact me upon his return. I asked ****** if Kentuckiana Moving had any intention of paying for the damages caused by their movers and if they have no intention, then they need to let me know. On January 10, 2025, I received an email from Kentuckiana Moving stating, “Check was mailed about two weeks ago. Let me know if there’s an issue so I can get this taken care of by the end of next week.” My response to this text, “You have known since December 26, 2024, that I had not received a check from Kentuckiana Moving. You are again, are gaslighting me. Please explain to me why I should have to wait until the end of next week when there is no reason for you to delay getting my check in the mail by Monday January 13, 2025. Please confirm with me, when the check is in the mail.

James and Quentin were awesome! Extremely, nice, considerate, prompt and hard workers! They were great to work with! Thanks guys!

I had the best experience with Kentuckiana movers. Dakota, Marcus and Caleb were excellent. Strong guys, very positive attitudes and they made it happen. Very respectful of my new carpet and quick to reconstruct my furniture and place it where I wanted it. Would use again in a heartbeat and highly recommend.

Did about $2k of damage to my driveway and furniture. Would not respond to requests to file damage claims. Workers smelled of marijuana and were just very creepy in general. It's probably not good for business to have your workers talk about their criminal records with the customers.

The 3 young men that moved me today were excellent!! They worked as a team, very respectful and efficient. My son used them a few years ago and recommended them and I’m glad I chose them!! I will need more help in the future and will definitely call them again!! Donna W.

I have never used a moving company before. After meeting Ro and Shawn my movers changed my mind to where I will definitely use Kentuckiana Moving Company again. Ro and Shawn moved me on New Year's Eve. They was on time, fast respectful and so kind. They made sure all my belongings was put together just the way I wanted them. I have all white walls and they were so professional they did not touch the walls at all. Thank you so much Kentuckiana and a huge thank you to Ro and Shawn y'all Rock ☺️☺️☺️

Tony and Derrick did a great job with my move. Would recommend to anyone!

I have them a 1 out of 5 stars because the customer service and my experience was horrible. I gifted them a washing machine and dryer that both work to profit off and was denied the few items left in the washing machine. That along with under the breath comments during the move, and being harrassed about my review lost them a returned customer. Not only did Tony send me a 3 page text about how I was in a domestic abuse situation and running from a guy (which I never said to him because it's made up by him) but the owner Jonathan tried to bribe me into deleting my review fron Google by offering me a partial refund of $1000. I didnt know that that was the real reason I was partially refunded until I got yet another text from the company (Jonathan) at 11:47pm saying "I see the review is back up. I thought their was an understanding that it would be deleted". Find a less sketchy business, one that wont steal from u or lie about their practices.

they did a very poor service, they robbed me. They messed it up and damaged the furniture. I won't recommend them to anyone.

TJ and crew had my house loaded up and sadly moved quickly and professionally.

They did a great job. They worked hard all day on very heavy items and they were careful with all our stuff. On time. I couldn’t be happier with the service. Definitely 5 stars.

The movers (Jessie & Anthony) did a great job. Very polite and worked nonstop until the job was done.

These guys were absolutely wonderful. I feel bad I've never taken the time to sit down and give them a review everything is always so crazy when you're moving and I've moved a bunch. I couldn't do it without them. They are always on time, professional And treat my belongings with the utmost respect. I would never use another company to move. I would like to mention the reason I remembered to sit down and leave one this time. They had a gentlemen named David Roth (I even made sure to get his name). He was such a hard worker and kept everything upbeat and I don't think he ever stopped. I will be requesting him on my next move for sure. Thanks Kentuckians Moving and David Roth for such a wonderful experience.

We had Spencer, Michael, Hunter and Tony as our movers and they were great. They were kind, professional and knowledgeable. These guys made it easy when it could have been a hard move. Everything ended up in the right place in great condition. Thanks to them!

Fast, smoothly, and great friendly service from start to finish.

A pleasure to work with this incredible team! Our movers (TJ, Pace, Thomas, Chris, and Jeremy) came to our IN residence and packed up everything with upmost care and concern. All items were carefully wrapped and padded. My 110th Anniversary HD Softtail was loaded with love and professionally wrapped and strapped safely. My beauty arrived just as gorgeous as she was when she left for her adventure! My 2 luxury automobiles were placed on flatbed trailers behind each moving van. Each car was secured and transported with compassion; Jeremy told me upon arrival to AZ ‘And you were worried….told ya we got dis’. He was SO right! The team of Jeremy and Chris were the lucky ones to drive all the way to Rio Verde, AZ. They unpacked quickly and effectively with a local duo (Carlos and Juan) with great care and extreme carefulness; each box was placed into the room of my choice. A cross-country relocation is stressful enough…..allow this stellar company to assist you in your move; they know how to get ‘er done ✅ Our sales associate (Tyler) contacted us regularly to reassure us during the process as we encountered just ‘a few snafus’ during our travel West. Management with this company is spread thin; as with any small business, it’s a major struggle right now to survive. Please consider hiring Kentuckiana for your relocation or short-move needs……you won’t be disappointed 🤩

It went very well. Ray and Jeremy did an excellent job. It was late in the day and they had already completed a full move previously. They very efficiently unloaded everything for us in the same amount of time three guys had loaded the truck in California. Jonathan was very accommodating in working with us, especially considering an uncertain schedule for the truck to be delivered (separate company), and with rain coming in. Great work and much appreciated.

John, was very professional and the other two gentlemen were as well. They were fun to work with and made sure everything was moved in a timely manner. Kentuckiana Movers are the Least Expensive company u could find. If recommend this company to Everyone!!!

The guys were awesome, friendly and professional. I will definitely use them again.

It went as well as expected & the movers were exceptional!!

They were fantastic. They did a great job.

Johnathan’s team was fantastic! They gave a courtesy call to ensure they had the correct address and to let me know their arrival time, arrived on-time, and hustled all day. They went above and beyond to make the experience as stress free as possible. Matt, Keith, & Keaton were professional, courteous, friendly, & efficient. We zero items broken & nearly everything fit in the truck. We had a few odds & ends, but that’s to be expected with a big move. I will only use this company for future moves!