Get matched with top water and smoke damage repair specialists in Morning View, KY

"I was quoted a price of $95 for cleaning 2 rooms - service was to include pre-treating, and cleaning under the couch/loveseat, etc. I was not home when the young child showed up to clean the carpet. Apparently he attempted to quickly run the steam cleaner without moving anyting (and without pre-treating). My wife asked about cleaning under the couch etc. She was informed that was the "next package up". The tech reluctantly agreed to move the couch & loveseat to clean under them. My wife asked about the stains that didn't come up in the high traffic areas. Once again, the tech claimed that pre-treating was included in the "next package up". When pressed, he agreed to only charge us $20 to get that area clean (instead of the normal $30). When he left, the carpet looked "OK" according to my wife. Final charge $124 - quoted price $95. I called the office and inquired generically what was included in the advertised package. I was told it included pre-treating and cleaning under the couch & loveseat. I then revealed that in fact I was inquiring about the job just completed, and the upcharges. KELLY - the phone answering person then switched her position and said we had to *ask* to get the furniture moved - no mention of any next level up package. After calling the tech she stated that he actually applied some special "enzyme", and that was $30. I never asked for any "enzyme" - I asked for the pre-treatment that ****I PAID FOR****. KELLY refused to make this right, and instead acted as if she could have cared less. Do yourself a favor - AVOID THIS BUSINESS AT ALL COSTS - they are *CROOKS* and *LIARS*. I have filed a claim with the BBB."

"The companies service is personal, customer feels like their part of the project process; from start to finish."

"Kevin just finished the forth project at our home. Every year we collect money and hire him. By now he has worked on two bathrooms and our kitchen. Putting new tiles in one bathroom including complete replacing the structure was accomplished so well to perfection. The project he just completed was bathroom tile regrouting and fixing. We are already looking forward to hire Kevin for our next project. We completely trust him to a level that we just agree with whatever he says because we know that he suggests the best."

"It went well"

"Breathsafe did a wonderful job with installation! They worked fast and in some yucky weather too get our right on mitigation system installed! They are very fairly priced and you can tell that they don’t make it a goal to profit off of customers, but rather just make a living. VERY kid friendly couple, Lances wife played hide and seek with my 4 year old. 😂 I would bring them back for any project they are qualified to complete!!"

"They are overpriced, did not take proper precautions to protect our carpet, promised us professional carpet cleaning, then sent out two of their guys with rags and a shop vac to “clean” the carpets. Then we were told it’s not policy to send out carpet cleaners, and that we’re on our own. We were promised 4 different things involving quality of the project, none were done. This place is a total scam, and has SERIOUS communication and misinformation issues internally. Would never use them again. All they did was open up walls, spray some stuff, made a mess, and left us to handle any problems stemming from their lack of attention to detail, and crappy policies."

"William came to our house on a weekend to look at the damage, understand our needs and leverage that against our budget. He came back with a very detailed quote that outlined the scope of work, expectations and costs. William and team acted quickly to remove the drywall, floor, subfloor and insulation impacted by the leak. They sealed off the impacted portions of our house and installed HEPA units to dry out and remove mold from the air. Once the mold was removed CRS got to work on the restoration. They installed a new subfloor, tile floor, new drywall, painted the room and installed new cabinets, countertop and shelving. We had some change requests throughout the course of the project and William updated his quote when required. Pricing was fair and the workmanship was great. We love the final product."