Get matched with top basement waterproofing pros in Loretto, KY

"Erie Homes completed a basement waterproofing for us on 11/20/23. We were impressed and pleased by the professionalism and communication at every phase of the project. Brandon expertly explained the Erie Homes waterproofing system, sump pumps, materials, and warranty and provided us with a quote and pricing details. Having being burned by projects in the past, we came back with a long list of questions and conditions. Brandon answered every single one, made sure that we were completely satisfied with the terms, and added our notes to the contract. Project manager Gage and the team that came to our home was quick and professional. They periodically filled us in on the progress and communicated any changes or concerns. When the project was completed, they walked us through and made sure we were happy with the work before leaving. Since finishing, we have had several rainy weeks and a completely dry basement. Based on the product, work, and customer service, we will be highly recommending Erie Homes to anyone needing basement or waterproofing work."

KCS is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"I've read reviews from other people, and it's interesting how people can have different experiences. I had a 26X65 concrete slab put in, and culvert put in along with some grading done. Kevin came when he said he would and did what he said he would do. I guess my experience overall was one that hit a lot of different angles. The work done was great, but there were some misunderstandings that was of no fault of Kevin's, but I made them his. One of which was no fault of mine, either, but the company led me down the wrong path painting the picture that what Kevin was supposed to do didn't. As I was out of town, I called him up and voiced my displeasure. He responded very professionally and explained the situation to make me understand that he did do what was asked of him. A couple other times, a text went awry and something else that I have since forgotten. But each time he handled himself professionally and had no attitude despite being falsely accused. I'm sorry to hear of other people's situation, but I can only speak for myself and what I experienced. The other thing that impressed me was Kevin was willing to haul his equipment, and did, from a few hours away to regrade an area that this company said they couldn't get across, which was the companies miscommunication. The other thing is response time. There was one time it took a while for him to respond, but living in a rural area, and given that if you're in the middle of a job, I can't expect someone to always be available. One time we even lost connection due to how things are. Just something to keep in mind if you live in an area with ONE bar : /"

"My name is Wesley, and I am a military Veteran. I recently utilized my VA Home Loan Benefits to purchase a brand new home for me and my son. Typically, one would not anticipate having any foundation defects or waterproofing issues when purchasing a brand new home. However, this was not the case with us. We had major issues with our basement, every time that it rained. I decided to reach out to CSI for assistance. They came out to my home in Somerset, KY and thoroughly inspected my basement. After assessing what the problem was, they quoted me an exceptionally reasonable price, and within one week; my problem was solved. I am completely satisfied with the quality of service that I received from CSI, and I would recommend this company to anyone in Kentucky who is having issues with the their home's foundation or issues with any type of leaks in your basement. CSI can be reached at (888) 857-0007, or at [email protected]. P.S. Tell'em dat "Big Wes" sent'chu. OORAH!!"

"They begin repairs within 2 weeks. Can't even get a doctor appointment that soon."

"Very professional and friendly. Worked tirelessly to finish the job on time. Cleaned up well after the job was completed."

"The crew (Lewis White, Chris Jones, Harold Harris, and Derel Davis) where absolute professionals. They had to endure quite unpleasant conditions to get the job done. They were courteous and expedient in the process and they ensured that they cleaned up all messes before they left. We so appreciate their work ethic."

"We thought that we had foundation problems causing leaks showing on our sheetrock in the basement. When TFS arrived to access the problem they were unable to find the problem without tearing out the sheetrock.. we decided to address faulty downspouts first in case that was the cause of the problem. TFS did a very good job with this project."

"They had the work scheduled within a week. It was a ground water issue. We installed a collector box, dug up the damaged clay pipe, installed a section of PVC and backfilled. We were pleased with how soon they were able to start and the ability to be flexible when the problem was somewhat different from what we originally thought. I would use them again."

"He was great to work with. He was very easy and did a great job."