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"Hired them to pour a concrete pad. Pad was poured 2 months ago, & the quote included removing the forms as well as putting the dirt back around the pad. I've been told repeatedly that they would come back & finish, still haven't come back after 2 months. Texts & phone calls are ignored."

"Straight Line Painting was contracted to apply a special waterproofing membrane material over the top half of a 180 ft2 stone wall section in front of my house (about 90 ft2). I would do the lower section of the wall. The contractor's portion of the work would require their crew to work off ladders. Because of extensive rain water damage to structural members behind this wall (accumulated over many years and now repaired), a waterproofing material was needed to waterproof this wall. Two products by Semco were selected and purchased by me on line (6 gals of membrane material @ $385 + Semco Stone Soap for surface preparation @ $25 = $410 total). The application of these products required wall surface preparation with the Stone Soap followed by 2 coats of waterproofing material. The Stone Soap and the first waterproofing coat require 1 or 2 days of dry weather (no rain) before and after each application prior to applying the final waterproofing coat. This required the contractor to return on 2 different days after the Stone Soap is applied and rinsed. Straight Line Painting was very accommodating and flexible following this application schedule. We had some rain days during this project and had to adjust the work schedule a couple of times. Straight Line Painting was accommodating and flexible when the schedule had to be changed because of weather. I give Straight Line Painting 5 stars on all aspects of this job. They are responsive, flexible, and professional. Their cost was very reasonable and their work quality was very good to excellent. The total cost of the job was $850 for the contractor (labor only for upper half of wall + $410 for materials which I purchased resulting in a total of $1260."

"It went great! They were very professional and were here when they said they would be and cleaned up behind themselves. We did have a minor leakage problem with the first rain, but we called and they were back here within a couple of days to fix the problem and we have had no leakage since. I was impressed that they handled the call back so quickly, which to me, says a lot about their integrity. The company that did our original waterproofing has left Kentucky and our "lifetime" transferable warranty is now void, so having been burned once we were a bit leery, but they proved to be a very reliable company. Would not hesitate to recommend or use them again."

"Very professional and knowledgeable. Took longer than expected but he stayed with it until it was done. Very happy and would use again."

"American clean and seal did a great job and used a superior product to seal . I have noticed my neighbors use other companies and their Concrete is now discolored . I would highly recommend !"

"This one-star rating is generous! We are seven weeks into a four-day job at our house! The have been back three times to finish the job and it is still not done. My back yard is a mud pit! I have been informed by the "office" that it will take two more weeks before I can be put on the schedule for a crew to come back. The crew is working from their Lancaster office, and the managers won't return phone calls and are hiding behind the receptionist. I work just a few miles from their Lexington office, so I decided to pop in and talk to a different person only to find out that there is no staff in this office. The website for the Lexington office has a picture of the building and posted hours of 9 am to 6 pm, but it is just a building with mailboxes and a few shared meeting rooms used by several companies. Customer service is absolutely horrible. Think twice before hiring USS!"

"Sergio was excellent! He worked through some cold and wet weather to complete a pretty large repair at my church. The results were outstanding!"