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Verified Reviews for Water Softener Service pros in Cynthiana, KY

*The Angi rating for Water Softener Service companies in Cynthiana, KY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

*The HomeAdvisor rating for Water Softener Service companies in Cynthiana, KY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Water Softener Service needs.

Last update on December 15, 2025

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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

4.44(
409
)
•Approved Pro

Tom Drexler Plumbing Air & Electric

4.44(
409
)
•Approved Pro
Customers say: Super punctual
43 years of experience
Emergency services offered

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Avatar for Fayette Heating & Air || H20 Maestro

Fayette Heating & Air || H20 Maestro

4.34(
156
)
•Approved Pro

Fayette Heating & Air || H20 Maestro

4.34(
156
)
•Approved Pro
Customers say: Super punctual
54 years of experience
Free onsite estimate

Fayette Heating & Air was founded in 1971 with one man, one truck and $500. From the start, Al Melrose was committed to providing quality equipment with integrity and outstanding customer service. As a second generation family-owned business, those same values lead our company today. Fayette Heating & Air has been recognized nationally, regionally and locally for both business practices and its community efforts.

"BUYER BEWARE!!!!! This company is all about getting their $99.00 for the estimate, selling you an annual service fee and then quoting exuberant prices. Not really sure if they really care about doing the actual plumbing work. Recently gave me an estimate for a job of $500. Learned later after from another plumber that what they wanted to do was actually not correct AND should have cost no more than $250. Had I used Fayette Heating / H20 Mastero, I would have paid $600 for a job done incorrectly. At least the 99.00 I paid kept me from damaging my house further. There are a lot of reputable plumbers in Lexington. Suggest you look elsewhere"

Lesley R on August 2024

Fayette Heating & Air was founded in 1971 with one man, one truck and $500. From the start, Al Melrose was committed to providing quality equipment with integrity and outstanding customer service. As a second generation family-owned business, those same values lead our company today. Fayette Heating & Air has been recognized nationally, regionally and locally for both business practices and its community efforts.

"BUYER BEWARE!!!!! This company is all about getting their $99.00 for the estimate, selling you an annual service fee and then quoting exuberant prices. Not really sure if they really care about doing the actual plumbing work. Recently gave me an estimate for a job of $500. Learned later after from another plumber that what they wanted to do was actually not correct AND should have cost no more than $250. Had I used Fayette Heating / H20 Mastero, I would have paid $600 for a job done incorrectly. At least the 99.00 I paid kept me from damaging my house further. There are a lot of reputable plumbers in Lexington. Suggest you look elsewhere"

Lesley R on August 2024

Avatar for Down the Drain

Down the Drain

5.00(
5
)

Down the Drain

5.00(
5
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Down The Drain is owned and operated by a Master Plumber with over 16 years of experience. We offer a wide range of plumbing services from faucet rebuilds, water heater installation, drain cleaning, and even sewer line replacements and everything in between. We strive to provide the customer with a solution that will actually fix their issue at a reasonable cost and leave them fully satisfied at the end of the project. As our slogan says, flush your problems, not your paycheck!

"Terrific Knowledgable Friendly."

Lynn C on January 2024

Down The Drain is owned and operated by a Master Plumber with over 16 years of experience. We offer a wide range of plumbing services from faucet rebuilds, water heater installation, drain cleaning, and even sewer line replacements and everything in between. We strive to provide the customer with a solution that will actually fix their issue at a reasonable cost and leave them fully satisfied at the end of the project. As our slogan says, flush your problems, not your paycheck!

"Terrific Knowledgable Friendly."

Lynn C on January 2024

Doctor rooter llc

No reviews yet

Doctor rooter llc

No reviews yet
Free onsite estimate

We are a family owned small business specializing in sewer and water service. With over ten years in the industry we pride ourselves on experience and quality without breaking the bank. If your drains wont drain Water is leaking No hot water Or want a new shower or bath tub call the doctor today

We are a family owned small business specializing in sewer and water service. With over ten years in the industry we pride ourselves on experience and quality without breaking the bank. If your drains wont drain Water is leaking No hot water Or want a new shower or bath tub call the doctor today

Freedom Plumbing

No reviews yet

Freedom Plumbing

No reviews yet
6 years of experience

We specialize in everything plumbing!! This includes services such as faucet replacement/repair, toilet replacement/repair, gas line additions and repairs, remodeling (kitchen/bath), drain cleaning, sewer inspections, home plumbing inspections, water service replacement/repair, sewer replacement/repair. We offer the best prices in the industry and back it with one year warranty on all work. Give us a call today at 859-242-3252 mention you saw this on angi and you’ll save $50 today!! Locally owned by a family of veterans

We specialize in everything plumbing!! This includes services such as faucet replacement/repair, toilet replacement/repair, gas line additions and repairs, remodeling (kitchen/bath), drain cleaning, sewer inspections, home plumbing inspections, water service replacement/repair, sewer replacement/repair. We offer the best prices in the industry and back it with one year warranty on all work. Give us a call today at 859-242-3252 mention you saw this on angi and you’ll save $50 today!! Locally owned by a family of veterans

Avatar for Ky Water & Air Inc.

Ky Water & Air Inc.

4.08(
13
)

Ky Water & Air Inc.

4.08(
13
)
Customers say: Quick response
10 years of experience

Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.

"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."

Sarah B on August 2023

Since 1953, it has been our mission to take the worry out of water, and to help our customers rid their homes of airborne contaminants. We offer home water softener systems, drinking water filtration systems, whole house air cleaner systems, problem-solving water filtration systems, and many other premium products.

"If I could give this company negative stars I would. We were assigned this company when we purchased our Rain Soft water filtration system. We called multiple times when our unit was displaying a "No Salt" code, when it had salt. It took over two months and a handful of calls to the company to get someone out here. When they finally did, they took less then five minutes to look at the unit, charges $150 to "service" the unit, which they didn't do. They looked at the unit and said it was running fine, they did not test the quality of the water to confirm it was actually doing its job or open the unit up. And when they left, they didn't realize our windows were open and proceeded to say "that f*cker, didn't put salt in it" The most unprofessional experience I have ever had. Stay away from this company."

Sarah B on August 2023

CJ's Plumbing

No reviews yet

CJ's Plumbing

No reviews yet

CJ's Plumbing is a professional plumbing contractor serving the Bedford, KY area. Call 24/7 for affordable plumbing repair service, water leak repair, faucet replacement and repair, and more! Local Plumber, Local Plumbing Contractors, Faucet Installation, Professional Plumbing Service, Faucet Replacement, Plumbing Leak Detection, Leak Detection, Leaking Faucet Repair, New Construction Gas Lines, Sewer Cleaning, Water Line Installation, Sewer Line, Professional Plumbing Contractor, Reliable Plumbing Contractor Campbellsburg KY;Milton KY;Carrollton KY;Eminence KY;New Castle KY Plumbing Repair, Plumbing Contractor, Local Plumbing, Plumbing Help, 24 Hour Plumber http://cjsplumbingky.com/

CJ's Plumbing is a professional plumbing contractor serving the Bedford, KY area. Call 24/7 for affordable plumbing repair service, water leak repair, faucet replacement and repair, and more! Local Plumber, Local Plumbing Contractors, Faucet Installation, Professional Plumbing Service, Faucet Replacement, Plumbing Leak Detection, Leak Detection, Leaking Faucet Repair, New Construction Gas Lines, Sewer Cleaning, Water Line Installation, Sewer Line, Professional Plumbing Contractor, Reliable Plumbing Contractor Campbellsburg KY;Milton KY;Carrollton KY;Eminence KY;New Castle KY Plumbing Repair, Plumbing Contractor, Local Plumbing, Plumbing Help, 24 Hour Plumber http://cjsplumbingky.com/

west ky home power

No reviews yet

west ky home power

No reviews yet
24 years of experience

A standby generator can help ensure that when a blackout occurs, you won’t have to worry about the vital systems in your home being unavailable our generac systems completely installed stat at $2999.00 Our water softeners and water conditioner treatment systems feature only the FINEST, National Name Brand Components and accessories available on the market today. Virtually every component we offer on every piece of equipment we sell is made from the number one or number two component maker in the world. Usually we have BOTH top name brands available. Unlike other Premium brand companies we make them in easy to replace components. They reduce the amount of energy it takes to heat the water as well, resulting in lower heating bills

A standby generator can help ensure that when a blackout occurs, you won’t have to worry about the vital systems in your home being unavailable our generac systems completely installed stat at $2999.00 Our water softeners and water conditioner treatment systems feature only the FINEST, National Name Brand Components and accessories available on the market today. Virtually every component we offer on every piece of equipment we sell is made from the number one or number two component maker in the world. Usually we have BOTH top name brands available. Unlike other Premium brand companies we make them in easy to replace components. They reduce the amount of energy it takes to heat the water as well, resulting in lower heating bills

Avatar for ACA Handyman Solutions

ACA Handyman Solutions

4.18(
33
)

ACA Handyman Solutions

4.18(
33
)
Customers say: Super punctual
28 years of experience

DBA Home Services & A CutAbove Handyman. ACA Handyman Solutions, brings to our well appreciated customers of the mid-south, prompt, reliable, courteous service. We offer affordable solutions to all your repair and construction needs.

DBA Home Services & A CutAbove Handyman. ACA Handyman Solutions, brings to our well appreciated customers of the mid-south, prompt, reliable, courteous service. We offer affordable solutions to all your repair and construction needs.

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FAQs for water softener service projects in Cynthiana, KY

The license requirements for water softener installation depend on your location. Some municipalities require that the installer hold a plumbing license, some require a permit and an inspection, but no license for the installer, and some require a permit and a license for the installer. Regardless of the local laws in your area, it’s always a good idea to hire a licensed plumber or installer. These pros will install your system properly and have the experience to size the system appropriately. Use Angi’s state licensing tool to check your installer’s license status.

Water softeners are worth the money if you live in an area with hard water. Hard water is safe to drink, but it poses serious threats to your plumbing system. The minerals in hard water will gradually build up on the inside walls of your pipes, reducing water flow to your fixtures. The minerals can also gradually corrode your plumbing system, reduce its lifespan, and increase the risk of leaks. Hard water also makes soap and detergent less effective. Water softener systems can solve all these issues, making them a great investment.

It’s possible to install a water softener yourself, but we don’t recommend it. Water softeners require working with copper pipes and electrical wiring, neither are suitable tasks for most DIYers. Plus, working with water and electricity together is dangerous and could pose a risk to your safety. Water softeners also need to be calibrated so that they don’t make your water too soft, as soft water poses just as many risks as hard water. Overall, it’s well worth hiring a local water softener installer to place your water softener system.

The cost to install a water softener system is $1,500 on average, ranging between $200 and $6,000. The labor for water softener work typically costs between $150 and $1,000, so you can add that to your equipment costs to get an accurate total. Your price will depend on many factors, including the following:

  • System capacity 

  • Home size

  • Water hardness levels

  • Type of water softener

  • Presence of electricity in the installation area

  • Local permit costs

Your water softener size is based on your total household water consumption. In most cases, you can assume the average household member will use around 75 gallons per day. Multiply that by the number of people in your home, then multiply by 10 (for the typical grains per gallon). You’ll get a number in grains that should help roughly size your water softener. However, it’s best to hire a professional to install your system and use more exact numbers, like your exact average water consumption per day and starting water hardness.

The Cynthiana, KY homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.

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