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The Chimney Sweep

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The Chimney Sweep

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29 years of experience

Shelby & Jante Conner, husband and wife, own and operate The Chimney Sweep, serving their customers across the southeast Kansas region. Shelby Conner is a third generation chimney sweep. Shelby's grandparents started the business in Oklahoma in the 1970's, with Shelby and his mother, Deborah Conner, expanding to southeast Kansas in 1996.

Shelby & Jante Conner, husband and wife, own and operate The Chimney Sweep, serving their customers across the southeast Kansas region. Shelby Conner is a third generation chimney sweep. Shelby's grandparents started the business in Oklahoma in the 1970's, with Shelby and his mother, Deborah Conner, expanding to southeast Kansas in 1996.

Gas Logs questions, answered by experts

Natural gas companies advise only shutting off the gas supply at the meter yourself if you smell natural gas or suspect there is a leak, typically following an emergency. Instead, you can shut off gas to individual appliances when necessary. If you want to turn off your natural gas entirely, you should contact your utility company. You’ll generally also need to acquire a permit to work on your natural gas line.

The best way to reset this valve is to contact your utility provider to do so safely. If the pipes are damaged and you reset the valve anyway, it could lead to a gas leak. It’s important to call in a pro as soon as you can to reconnect your gas supply after an earthquake and ensure the device will work again the next time there’s a quake.

Common signs of gas line leaks include a rotten egg smell, hissing sounds, dead plants around the area of the leak, and unexplained physical symptoms like dizziness and nausea. If you notice any of these signs, act immediately. Shut off the gas supply to your home and call a pro to assess the situation.

Fixing a gas leak can take anywhere from one to 24 hours, depending on the location and magnitude of the problem. A gas line specialist or gas plumber should be able to give you an estimated time to completion once they evaluate the situation. If your city’s utility company works to fix a gas leak, it will likely have information available about the anticipated time for gas service to be restored. 

Leaks, low pressure, or inefficient flow are common problems needing professional repairs.

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