Get matched with top basement waterproofing pros in Washington, IN

"I’m a 70 year old Senior. I had sagging at the end of my hall, in my 3-BR ranch home. I got five other quotes, none of which suggests a problem with my foyer or kitchen. They sent out some 20 something young man -that clearly did not know what he was doing to complete my main beam replacement project. I mentioned to David (the 20 something) and his assistant IMMEDIATELY, that my kitchen cabinets had pulled away from the wall and the foyer was tilting. Several times. He assured me that he would run the beam right up under the kitchen between the kitchen and the foyer, to the garage door —to correct it! I had an intense disagreement with him when he tried to leave and did not make any attempt to correct the damage. The damage they had caused. I used my burial money to correct this sagging in the hall-and they left me with a huge problem with my foyer and kitchen that WASN’T THERE BEFORE, that they caused, & knew they caused. Indiana foundation, now Groundworks, sent Blake to my house under the guise of completing my first adjustment to the main beam, and as I had instructed them, to formulate their repair project based on a certified Home Inspection Specialist that I had hired to let me know what, specifically, Ind Found. should do to correct the serious problem they created. They promised to schedule the repair work at that time, but have ghosted to me ever since coming to see the damage they caused and formulate the repair. I have not been able to get in contact with them since; I’ve left numerous v-mails and texts. They have no integrity towards my project and nor will they have ANY integrity towards yours."

"This company repaired all wall cracks in my basement and installed a drain system on all walls of my basement. This company showed up when they were suppose to and completed the work on my basement in a timely matter. I had to contact this company to come back out after the work was done but come to find out, the problem we experienced was not due to any of the work this company had previously done however they still repaired the problem without charging us anymore money. Would definitely recommend this company to others."

"Lauren Muller in the southern Illinois market is an absolute amazing human and customer service representative. She went above and beyond to help me. "

"I know this is a book, but please read before contacting them. I don't consider this project completed but it was the only way that I could write a review. We still have 1 major issue that I can't get them to fix. I was stupid & paid because they said they would be out to fix the encapsulation. Double stupid because I trusted them. 3 months - still not fixed and now we have water in the crawlspace. Phase 1 took 11 days instead of 3 - a lot of crawlspace work (broken water pipe that they did not break.) Phase 2 was and still is a disaster. Scheduled for 13 - took 34 days. New subflooring (2 - 4 ft) was needed on all outside walls, a main beam, jacks.. We still have unlevel floors, we have uneven matching between new and old subfloor (+ other issues). The project manager did fix some of the issues. It took 7 weeks (renters living in the garage, rent free because that was fair), to complete and fix some of the issues. But the wall encapsulation is still laying on the ground - in water."

"I am very disappointed with The Foundation Specialist. Their price quote was more than double that of a competitor, which raised concerns from the start. I canceled the contract within the 72-hour period as allowed under the Federal cooling-off rule, yet more than 10 days later they have failed to refund my $5,500 deposit. I have called multiple times and was repeatedly told that the sales manager would contact me, but no one has followed up. This lack of professionalism and failure to honor a lawful cancellation is unacceptable. Based on my experience, I cannot recommend this company to anyone."

"First I would like to say that everyone I dealt with at ICSR was great! From Erika who made the appointments to Jeremiah who did the inspection, to Terry and his crew. They were all friendly, respectful, and knowledgeable. Jeremiah explained in detail what needed done in my crawlspace. There was a lot of damage due to termites in the past. I knew this was what needed done as I had another Company look at it as well. They backed out because they thought the crawlspace was to narrow to get the work done. I agreed to Jeremiah's plan and about two weeks later Larry and his crew came out to do the work. I will say it again, Larry and his crew were great. They worked so hard and in horrible heat and humidity. They were always friendly and smiled when I saw them. Larry always let me know what they got done that day, and what the plan was for the next. They cleaned up the work area, and took away any and all debris. I have full faith in ICSR and Larry and his crew that the repairs were done right. I am so glad the plan with the other company fell through, as I think I ended up with the best!"

"We recently moved to a 95 yr old home. We were told we had a dry basement when in fact we did not. We looked in to basement waterproofing with a couple different companies but the scope of the work and the cost didn’t feel like the right solution. We had Don come out and he was very knowledgeable, professional and very courteous. He recommended some things that the other companies did not. He actually talked us out of mor expensive fixes. He said he believes in starting with the least intrusive, least expensive options first. His solutions worked for us. We would 10/10 recommend Don and his crew at Foundation Doctors LLC."

"Vent caps placed on wrong vents. Boot for vent improperly repaired. Nails, Nails, Nails, everywhere! Flat tire due to nails. Salesman very helpful. Roofing supervisor had an attitude problem. Finally had to purchase a magnet and picked up many more nails after I was assured that everything was picked up."

"I did not receive any call backs from them. Daniel did not follow up on request for something I would like to be done. After the job was done. I requested his opinion and further photograph. I got no reply. The workers were okay but Daniel was not."