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  • Verified reviews icon39
    Verified sump pump installation services reviews

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Avatar for Tom Drexler Plumbing Air & Electric

Tom Drexler Plumbing Air & Electric

3718 Bardstown Rd
4.21(
468
)
Approved Pro

Tom Drexler Plumbing Air & Electric

3718 Bardstown Rd
4.21(
468
)
Approved Pro
Customers say: Super punctual
945 local quotes requested
43 years of experience

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025

Tom Drexler Plumbing, Air & Electric was founded in 1982 by 4th generation Master Plumber, Tom Drexler. We are now one the area's largest home service provider. We offer plumbing, heating and cooling, indoor air quality, electrical, and other home services. Our highly qualified & expertly trained employees can help with any home repair services you may need.

"I typically do not leave reviews, but my experience with Tom Drexler Plumbing was so poor that I feel compelled to share it in hopes of preventing others from wasting their time and money. I initially contacted the company to address a leaking faucet in a spare bathroom. I was given a vague appointment window of 8 AM to 5 PM and informed that if I didn’t answer a call prior to their arrival, the technician would not show up. When the technician arrived, he spent time criticizing the company’s hiring practices rather than focusing on the repair. He determined that a full tub and shower replacement was needed, quoting over $1,000. The work could not be done the same day, requiring me to schedule another appointment. The technician arrived late and took the entire day to complete the job, spending a significant portion of time sitting on my staircase visibly exhausted. The installation was subpar—both the faucet and showerhead were protruding nearly two inches from the wall, and the showerhead was visibly crooked. The faucet and showerhead were protruding so far out they couldn't even be caulked. My wife documented the issues with photos. She sent them to me after the tech left. I immediately called Tom Drexler, informed them of the subpar work, and requested a different technician to correct the poor workmanship. A new technician arrived the following week and made the necessary adjustments. However, within four days of using the shower, a leak developed in the ceiling of the kitchen below, and our toilet began leaking from the base when flushed—suggesting possible plumbing pressure or blockage issues. I contacted the company again and scheduled yet another appointment. Despite being given the same 8 AM to 5 PM time frame, no one showed up, and I had to follow up myself to learn the technician wasn’t coming. Eventually, another technician did visit and claimed the ceiling leak was due to "residual water" and dismissed the toilet issue. When the ceiling stain continued to grow, I called again and requested a supervisor. The supervisor came a week later, concluded that the issue wasn’t related to their work, and left without offering any solutions. Altogether, I had to take four days off work to accommodate this series of visits. I now need to hire another plumber from a different company to resolve the ongoing leak. Based on my experience, I cannot in good conscience recommend Tom Drexler Plumbing. The quality of work, communication, and overall customer service were consistently poor throughout the entire process."

Matt B on September 2025


Avatar for Greenwell Plumbing Heating & Air

Greenwell Plumbing Heating & Air

1840 Scott Rd
4.50(
100
)
Approved Pro

Greenwell Plumbing Heating & Air

1840 Scott Rd
4.50(
100
)
Approved Pro
Customers say: Super punctual
230 local quotes requested
31 years of experience

We're your neighborhood plumbing, heating, and air company. We've been providing "Simply Dependable" services in Southern Indiana since 1972. We can take care of all your plumbing and HVAC needs, 24 hours a day, when you need us we will be there!!! We are proud of our service tech's and do monthly training and product awareness with our service team. Tech's are clean, drug-tested, and uniformed, we use shoe covers and floor runners when working on your home. We clean up after every job.

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

Sharon J on May 2025

We're your neighborhood plumbing, heating, and air company. We've been providing "Simply Dependable" services in Southern Indiana since 1972. We can take care of all your plumbing and HVAC needs, 24 hours a day, when you need us we will be there!!! We are proud of our service tech's and do monthly training and product awareness with our service team. Tech's are clean, drug-tested, and uniformed, we use shoe covers and floor runners when working on your home. We clean up after every job.

"They got the old sump pump removed and installed the new one. They even disposed of the old stuff which I greatly appreciated. They were wonderful and would call on Greenwell Plumbing again."

Sharon J on May 2025


Avatar for ImproveIt! Home Remodeling, Inc.

ImproveIt! Home Remodeling, Inc.

Headquarters: 4580 Bridgeway Avenue
4.47(
319
)
Approved Pro

ImproveIt! Home Remodeling, Inc.

Headquarters: 4580 Bridgeway Avenue
4.47(
319
)
Approved Pro
Customers say: Quality work
1653 local quotes requested
36 years of experience

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.

"They claimed that they were finished and left nails sticking out of the wall. When I tried to call the supervisor I found out that the number was not connected. This is good customer service? I now realize that I paid to much for the sloppy work."

Sherri M on August 2025

Since 1989, ImproveIt Home Remodeling, Inc., has specialized in helping homeowners improve the beauty, comfort and energy-efficiency of their homes. Our mission is simple: to provide each and every homeowner complete satisfaction through every step of the remodeling process. We don't just stand behind our work with lifetime product and labor warranties; we strive to deliver total satisfaction and complete peace-of-mind. During our 29 years, we are honored to have been named one of the top 50 remodelers by Remodeling Magazine, and to have won 21 Consumers Choice Awards. BBB accredited with an A+ Rating, we have helped over 50,000 customers. We serve communities across Central Ohio (Columbus, Dayton and Cincinnati) and Kentucky (Louisville and Lexington). Choose Improveit Home Remodeling to transform your bathroom or save on high utility bills with our Energy-star rated SolarTech replacement windows.

"They claimed that they were finished and left nails sticking out of the wall. When I tried to call the supervisor I found out that the number was not connected. This is good customer service? I now realize that I paid to much for the sloppy work."

Sherri M on August 2025


Avatar for Golden Nails Construction General Contractor

Golden Nails Construction General Contractor

20299 George Lane
3.81(
32
)
Approved Pro

Golden Nails Construction General Contractor

20299 George Lane
3.81(
32
)
Approved Pro
Customers say: True professional
43 local quotes requested
24 years of experience

Golden Nails Construction General Contractor brings an unmatched commitment to excellence to your Yard and landscaping projects. We have over 10 years experience delivering unsurpassed professionalism, expertise, and value. We take pride in providing our customers with personalized customer service, the highest industry standards, and top quality workmanship. References available upon request. Give us a call today!

"Poor quality of work. I had to stop his work after 2 days. He bolted the header board for an elevated platform through the metal siding on the house. There were two vertical posts near the foot of the access ramp for the deck. Some of the 4x4 posts were only in the ground about 12". We ended up tearing all of his work out and had a competent contractor replace it. Do not waste your money, hire someone who will do the job correctly."

Jeff W on October 2025

Golden Nails Construction General Contractor brings an unmatched commitment to excellence to your Yard and landscaping projects. We have over 10 years experience delivering unsurpassed professionalism, expertise, and value. We take pride in providing our customers with personalized customer service, the highest industry standards, and top quality workmanship. References available upon request. Give us a call today!

"Poor quality of work. I had to stop his work after 2 days. He bolted the header board for an elevated platform through the metal siding on the house. There were two vertical posts near the foot of the access ramp for the deck. Some of the 4x4 posts were only in the ground about 12". We ended up tearing all of his work out and had a competent contractor replace it. Do not waste your money, hire someone who will do the job correctly."

Jeff W on October 2025


Bathroom renovations, porch/ decks, ADA compliant wheelchair ramps, ADA compliant home modifications, grab bars/ safety frames ect.


Lee Supply

No reviews yet

Lee Supply

No reviews yet

Hello, My name is Russ Fruitt. I am a Showroom Consultant at Lee Supply in Muncie, In. I wanted to reach out and tell you about some services we have to offer. Some you may know and some that are new for our location. As you may already know we offer Plumbing & HVAC supply, Appliances, Division 10 supplies, Water Heaters, Water Conditioning, Lighting and Commercial Quotes. We now have at our Muncie location complete Kitchen and Bath Design at no fee. Some of the brands we offer include Diamond, Omega and Mid-Continent by Masterbrand, Wellborn, Bertch, Leedo, Cambria, Wilsonart, Hartson-Kennedy and More! Lee Supply also offers select Furniture options and Janitorial Supplies, Outdoor Grills and Ovens from Lynk, Coyote, My background includes more than 10 years of Kitchen and Bath Design, Appliance sales, Lighting, Fashion Plumbing, Blueprint takeoff, Building Materials including Millwork, Doors, and more. We can have your products delivered to the Jobsite, Office, or to the nearest Lee Supply location. We are equipped to supply your needs wherever you are. We serve both Residential, Commercial, and Industrial customers. Feel free to contact me with any of your needs: Lee Supply Muncie Russ Fruitt 3401 W Community Dr. Muncie, In. 47304 [email protected] 765-372-8302

Hello, My name is Russ Fruitt. I am a Showroom Consultant at Lee Supply in Muncie, In. I wanted to reach out and tell you about some services we have to offer. Some you may know and some that are new for our location. As you may already know we offer Plumbing & HVAC supply, Appliances, Division 10 supplies, Water Heaters, Water Conditioning, Lighting and Commercial Quotes. We now have at our Muncie location complete Kitchen and Bath Design at no fee. Some of the brands we offer include Diamond, Omega and Mid-Continent by Masterbrand, Wellborn, Bertch, Leedo, Cambria, Wilsonart, Hartson-Kennedy and More! Lee Supply also offers select Furniture options and Janitorial Supplies, Outdoor Grills and Ovens from Lynk, Coyote, My background includes more than 10 years of Kitchen and Bath Design, Appliance sales, Lighting, Fashion Plumbing, Blueprint takeoff, Building Materials including Millwork, Doors, and more. We can have your products delivered to the Jobsite, Office, or to the nearest Lee Supply location. We are equipped to supply your needs wherever you are. We serve both Residential, Commercial, and Industrial customers. Feel free to contact me with any of your needs: Lee Supply Muncie Russ Fruitt 3401 W Community Dr. Muncie, In. 47304 [email protected] 765-372-8302


Avatar for C&M Water Wells LLC

C&M Water Wells LLC

1975 St Johns Church Rd NE
No reviews yet

C&M Water Wells LLC

1975 St Johns Church Rd NE
No reviews yet
4 years of experience

At C&M Water Wells we provide Southern Indiana with full-service water well maintenance, repair, and installations. We perform service calls and well or cistern inspections, we do maintenance check-ups, and new installations or replacements of well equipment including, but not limited to, water well pumps, pressure tanks, pressure switches, hydrants, etc. In addition, we also provide customers with water treatment and filtration systems, the installation of new cisterns, and water lines. C&M is a family-owned and operated business, we offer competitive prices without compromising the integrity of our services and material and we take pride in our work. We're excited to be here to help our neighbors obtain good-quality well water.

At C&M Water Wells we provide Southern Indiana with full-service water well maintenance, repair, and installations. We perform service calls and well or cistern inspections, we do maintenance check-ups, and new installations or replacements of well equipment including, but not limited to, water well pumps, pressure tanks, pressure switches, hydrants, etc. In addition, we also provide customers with water treatment and filtration systems, the installation of new cisterns, and water lines. C&M is a family-owned and operated business, we offer competitive prices without compromising the integrity of our services and material and we take pride in our work. We're excited to be here to help our neighbors obtain good-quality well water.



Keens Element Solutions

1494 W Collins Rd
No reviews yet

Keens Element Solutions

1494 W Collins Rd
No reviews yet
5 years of experience

At Keens Element Solutions, we take pride in the installation, customization, and servicing of Commercial Food Service equipment. Keens Element Solutions is a fairly new family orientated, owner-operated company. Our staff has over a decade of experience in the installation of new and remodeling of existing commercial kitchen equipment in an industrial or residential application. We service hospitals, schools, government facilities, restaurants, nursing homes, residential homes, farms and much more. We also have an extensive electrical background working with our qualified technicians. We can provide new, up to date services such as lighting, data networking, security systems and upgrading existing systems.

At Keens Element Solutions, we take pride in the installation, customization, and servicing of Commercial Food Service equipment. Keens Element Solutions is a fairly new family orientated, owner-operated company. Our staff has over a decade of experience in the installation of new and remodeling of existing commercial kitchen equipment in an industrial or residential application. We service hospitals, schools, government facilities, restaurants, nursing homes, residential homes, farms and much more. We also have an extensive electrical background working with our qualified technicians. We can provide new, up to date services such as lighting, data networking, security systems and upgrading existing systems.


Avatar for Neli Virtual Appliance Repair

Neli Virtual Appliance Repair

143 Charlotte Ave
4.30(
576
)

Neli Virtual Appliance Repair

143 Charlotte Ave
4.30(
576
)
Customers say: Super punctual
31549 local quotes requested

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Great! The technician helped us to locate the issue and explained how to fix it ourselves. This was my 3rd time using NeliHome. They are my first go to for diagnosing an appliance issue."

Jennifer Y on October 2025

NEW! Appliance Consultation – Just $35 Get expert advice before you spend on repairs or replacements. A Neli technician will evaluate your issue and help you decide if your appliance can be fixed—or if it’s time for a new one. Virtual Appliance Diagnosis and Repair - Just $45 Service Description: Diagnose or repair your appliance virtually—no need for anyone to enter your home. Neli’s certified technicians guide you step-by-step via secure video chat. How It Works: Book online at nelihome.com or call 833-876-0900 Connect with a tech through our video platform Diagnose or fix the issue in real time Get expert advice and confidence in your next steps What’s Included: Real-time video guidance from a certified technician Diagnosis of the issue OR full repair (when possible) Step-by-step guidance using your smartphone or tablet Safe, contact-free service - no one in your home Flexible scheduling—appointments available daily Perfect For: Appliance fixes HVAC troubleshooting DIY-savvy homeowners Saving time and money on service calls

"Great! The technician helped us to locate the issue and explained how to fix it ourselves. This was my 3rd time using NeliHome. They are my first go to for diagnosing an appliance issue."

Jennifer Y on October 2025

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Sump Pump Installation questions, answered by experts

DIY is possible for simple repairs. Professional services ensure proper diagnostics and long-term reliability.

Yes, it’s normal (and beneficial) to have a small amount of water in the bottom of your sump pit. It shows that your system is collecting groundwater, rain, and excess water from around your property—just like it’s supposed to. However, if the sump pit is always full, you might have a leak or a faulty sump pump.

To test for toilet leaks, use water coloring in the water tank and see if the water slips into the bowl from the tank. This test will indicate if there’s a problem with the flapper or refill tube. You can also put water coloring in the bowl of the toilet to see if there is a leak there. If there is, you should see the colored water on the outside of the toilet bowl or on the floor. 

Sump pump repairs are typically handled by plumbers or waterproofing specialists who are experienced in handling basement and foundation-related issues. Plumbers can address issues like clogs, electrical problems, and mechanical failures, and waterproofing professionals may be ideal if the sump pump is part of a larger drainage or waterproofing system. 

Some people may also call on a general handyperson for minor sump pump repairs. However, for complex problems, hiring a certified plumber or waterproofing expert ensures the work is done correctly and prevents further issues.

Sump pumps remove excess water from the lowest point of your home, which prevents flooding. When a sump pit fills with water, a sump pump pushes that water outside of the basin and into an exterior discharge pipe. From there, the water flows away from your home, so it doesn’t damage your foundation.

The Milltown, IN homeowners’ guide to sump pump installation services

From average costs to expert advice, get all the answers you need to get your job done.

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