Get matched with top basement leak repair pros in Lowell, IN

"We were very unhappy with EverDry. They did not explain clearly what they were going to do and cut through my carpet in several places, so I had to hire another pro fix it and to replace the baseboards that EverDry removed. EverDry gave me a small rebate, which covered the cost of repair, but I thought they should have paid for a new carpet to be installed, given the major damage they did. They were extremely expensive and I strongly recommended that others be extremely cautious about hiring them, making sure you understand exactly what they will do to your house to complete the job. "

"I hired Price Point Builders AFTER Bruce had come out to look at our project. He was a terrific guy and had incredible ideas and a plan for us. He said our project could be completed in less than a day. No worries. We were excited to have him on board with our idea and anxiously awaited his email quote. 5 days later, still no quote. I texted him and left several messages before he finally sent it. It was fair pricing for what we were expecting him to do. After accepting his bid and digging a 2 foot deep x 2 foot wide x 24 foot long trench as he instructed us to do before Friday June 30th when he said he would be arriving to begin the project at 8am. June 30th: 8am came and went. No call, no text. I texted and called him SEVERAL times. At 11:30 he finally called me and said he would not be able to make it until Monday. I told him it was unacceptable as we had asphalt coming on Monday. We needed to wrap this up. He said he would have someone come and start it but it would be a week before he could finish. I was so upset that he changed his story AFTER we accepted his bid and dug up our entire driveway next to our home for this to find he was not going to keep his word. He said that he drove by THAT MORNING to see if we dug the trench. ( I was calling and texting him for 3.5 hours, but he did not have the decency to reply - yet, he found it acceptable to drive by and not stop or contact me???) He actually started giving me all kinds of excuses as to why he could not do the job as promised and told me how busy he was. Then, he told me that my husband told him something about the job that was completely untrue - and was placing blame on my husband! Then, Bruce started making insinuations that I was lying about having asphalt laid the day before a holiday. I had ENOUGH. I called my husband and told him what Bruce had said and done, and my husband told me to call him and fire him now. I fired him on the spot. I told him we would not need his services and would be replacing him with another company. As I was telling him why, he kept talking over me like what I had to say just didn't matter. (and to him, it didn't matter.) Our entire project was put on hold and our timeline moved because he was not reliable. That is what it boils down to. It is a shame because he has an incredible mind and great ideas...just horrible follow-through. If you value your time, find a contractor who values your time as well."

"No upsell, no pressure, just what we asked for. The work was done in a week, and done well. I had a scare after install (it was just a mistake on my part) but their care team offered to have someone out in 48 hours of reporting."

"They did an excellent job on my basement they were professional and polite. They cleaned up after the job. They kept me informed as they did the work."

"They did an excellent job on my basement they were professional and polite. They cleaned up after the job. They kept me informed as they did the work."

"He did what he advertised in a timely manner."

"Good work in general; our basement no longer sees water for over 3 years now, which is the most important thing. But there were some real issues: The biggest issue is that USW did not adhere to local electrical codes, and did not arrange for a final inspection of the project. So we didn't find out that it wasn't to code until years later, and now it's a big hassle and minor cost to fix and get the permits. Ask your local gov yourself what you need to do for permits and inspections; don't rely on USW! USW said they would seal any foundation cracks found along the way; they didn't do this until I bugged the warranty dept about it (but they did do it eventually). USW sent someone out for the "annual checkup"... over 2 years after the install. It's a good thing they (eventually) did, because they discovered the backup battery wasn't charging. Now I know to check this stuff better myself. Prices also vary wildly and are kind of negotiable (I'd give more detail but I'm out of space)"

"The yard turnout out perfectly. Could not have asked for a smoother experience with great results, at a great price."

"A+ from start to finish! Amazing customer service and work! I recommended my uncle and grandparents to them as well! Definitely will be hiring for future projects! Thanks so much for the pleasant experience! Prices are very reasonable! Also everyone is very knowledgeable and experienced! Very quick from start to finish while paying attention to detail!"

"Jose and the team did a great job. Very professional and communicative. We're happy with the result and would recommend them."