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To maintain your mattress and keep it fresh, you should aim for a deep clean at least twice a year. However, if you have allergies, pets, or sweat heavily at night, you may want to clean it more frequently, such as every three to four months. In between deep cleanings, it's a good practice to vacuum the mattress surface regularly and spot-clean any stains as they occur. Using a mattress protector can significantly help by minimizing the buildup of allergens, dust mites, and bodily fluids, which can make your cleaning routine more effective. Remember to launder the protector regularly, as some dirt and sweat can still get through to the mattress.

You’ll often find mildew and soap scum in the same place, but they are very different substances. Mildew is a substance composed of living fungi, whereas soap scum is primarily an accumulation of mineral deposits. Mildew needs chronic moisture to thrive, while soap scum is unaffected by damp conditions (though it is a residue left behind by the water).

Costs depend on floor type, area size, and additional services like waxing or sealing.

Yes, many services offer waxing as part of the polishing process. Confirm with your provider.