Get matched with top well and pump technicians in Gaston, IN

"My well pump went out Monday evening, around 6:00 p.m. Hoosier Drain Guys were out of Losantville, relatively close to me in Middletown, and that's who I went with. Got a response within 20 minutes of posting my problem. A technician was scheduled to be here by 8:30 a.m. on Tuesday, was here approx. 8:20 a.m., assesed the problem, gave me the breakdown (best case/worse case scenerio, which is how I like to approach things). Work began on schedule; had a few "bumps in the road" - but the problem was taken care of. I can't say enough good things about the customer service, expertise, and the peace of mind to know a bad situation was going to be addressed and solved. Fantastic company to work with; I highly recommend!"

"I had an extremely frustrating experience with LED excavating. They never answer the phone, respond to texts, making it nearly impossible to get in touch with them. I was only using them due to being recommended by Owenâ  s service, since Owenâ  s did so well I thought he would too. He came out last week and told me he needed to make some phone calls to the county, then BOOM he was gone and now wonâ  t respond at all. Their unreliability is a huge red flag, and I would strongly advise against working with them. Save yourself the headache and look elsewhere for more professional and responsive service. 1 star all the way."

"Please do not use this company!!!!! I was referred to them by my home warranty company. Not only did they not fix the problem, but they had me on a wild goose chase for two weeks and stopped answering my calls or emails. I went without hot water for two weeks! I finally requested another company (Local Plumber) and they came out the next day and got my water heater to work. Water Heater Solutions is horrible to work with. They never answer the phone, didn't provide paperwork to the warranty program, and took my $100 and did nothing."

"Shannon quoted the perfect camera solution and installed a 3 camera system in my home. Very courteous and professional work, expertly installed. Took the time after installation to walk me through the many features of my system and ensure I was comfortable with the operation. Even came back the following week and installed solar panels for all three cameras and ensured those were also working perfectly. Was on call for any additional questions I had. Overall great experience, very knowledgeable professional, would recommend to anyone for any job. You will be highly satisfied with his work and attention to detail."

"I was recommended this company from a fellow person in my community. I text the number on a Saturday and received no reply, EVER. I ended up calling them a few days later (Thursday). I specifically told them I wanted someone to come out and give me a quote because we didn’t know what we were dealing with. They never said there was a service fee to send someone out. They told me they could do Tuesday and it would take 20-30 mins. The owner told the technician that we wanted an install and they came in and spent 2:45 here. No one gave me a quote they just said they were going to Lowe’s. I told them let me know if there was anything as I had to go back into a meeting (I work remotely.) They installed 1 line with a T to splice the line to the fridge form the RO system. They charged me $150 each for what says two lines! They did remove the old one and add a cap to it, but that just comes with installing a new one. You have to remove it to install the new line. It took TWO people nearly three hours to remove a single line and cap it off, and to install a line with a T. They did not have to drill anything as the holes were already in the floor! They broke a glass on accident, no worries. They picked up a part at Lowe’s that was missing items and had to go back for more parts. They then cut 45 mins off the 2:45 time. They did not clean up all of the glass they broke. They did not clean up all the water on the floor downstairs or in the cabinet. They did however soak up the water in the cabinet with a swiffer heavy dust pad. They did not ask for a towel or use the 2 rolls of paper towels to clean up the mess. They later told us that the charge details on the invoice don’t matter and to ignore them after we questioned them. $150/line somehow translated to $150/hr. If you do give a quote, and charge for it, try removing that total from the bill total if you win the job, as that is common practice. Just a suggestion. Most of this I can look over, but not listening when I specifically wanted a quote and then Charging nearly $400 is outrageous. Money is tight for most of the working class and even more so after buying a new home and a whole home water system. This should have been a simple quote that could have turned into an install. But they did not properly communicate to their employees and then it took much longer than it should have with two people. I am very pro small business and I am VERY disappointed!"